Cbh Ruthin Castle Hotel and Spa

Beautiful grounds and impressive castle like building. Yes its old and I love the characteristics of such an.older property. However really does need uprating in quite a few areas. Our bedroom spacious but very tired needing painting, furniture tatty and wobbling ...needs some TLC then it would be perfect

Yet another great stay at the Castle. our 15th visit in 12 months! Warm and clean room. Always plenty of hot water to take a bath or shower. Staff always friendly and helpful.

Had a relaxing two day stay at Ruthin Castle, incorporating a spa day, the staff are so helpful, nothing is too much trouble. The evening meal and breakfast was exceptional. Plenty of choice, varied menu, This is our third stay at Ruthin Castle, things just get better with each vist, will definitely be back and would highly recommend a break here. Ps special thanks to the barman, lovely guy

It was lovely to stay at a castle. It’s just unfortunate that the current property owners have let the property get so run down inside.

Our stay was most enjoyable couldn't fault anything Hotel ,food and staff were excellent . I highly recommend this hotel l

Went for a one night stay for my partners birthday.what a lovely experience it was. After reading reviews after booking it I was wondering if it was not going to be so good.as some complaints about it being slightly run down and cold.we went with an open mind and we was not diserpointed at all.it was actually much better than we ever imagined it was going to be and we can't wait to go back. Our room was just fantastic,warm, clean and furnished beautiful. We had a four poster bed and it was perfect. The whole experience was so lovely and the staff where very attentive and helpful.ruth from the dining room was such a lovely lady and couldn't do enough for everyone. The food was fine we had an evening meal and breakfast, couldn't fault it. Had a wander around the grounds seeing all the wildlife and peacocks.granted some things are a little tired and tatty but it's a castle and none of that reflected on our opinions of the whole experience.we absolutely loved it and can't wait to go back. Thank you for a lovely stay ,lovely experience and very nice staff.

A splendid building is let down by very poor standards. There seemed no contingency in cold weather to heat the public spaces as well as the rooms. Absolutely freezing and virtually impossible to rectify with the inadequate heating system. Shower drain was blocked. Toilet seat damaged. Some lights not working. Mould on bathroom tiles. Two panes of glass missing from large window on main staircase with freezing air blowing in. The list goes on and most of these issues could be rectified quickly and at minimum cast. The quality of the breakfast was mediocre and very poorly presented with buckets of food being poured into serving dishes. This should not be carried out in front of guests waiting to serve themselves but done elsewhere and brought to the dining area ready to serve. Staff are very friendly and simply require guidance and support which appears to be missing.