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"The location is very convenient, the hotel facilities are very complete, the swimming pool and beach are pretty good, but the hotel is old and the rooms are small, but it is still acceptable. However, the front desk is a bit unreliable, they don't tell you anything unless you ask, and the resort fee is not mentioned in advance, but it is directly deducted from the depost. The efficiency is also very low, which is quite outrageous."

"Generally speaking, the room is large, but the details are very rough, really not luxury, the advantage is that there is valet parking, and the breakfast is also good. PS: The picture on the wall has fallen off."

"If you like a small intimate hotel, rich in culture and tapestry you cannot go wrong here. Is beautiful, tasteful and has all of the amenities for your stay. As well as a four poster bed, lovely and warm shower there is a roof top with a hot tub that is lovely and hot, with sun beds too. It is so tasteful and exquisite you will be blown away. The staff clock off early, so you have to remember to have your access codes to get in the front door. The staff were very warm and welcoming to us.  There is a large dining room with an ice maker and microwave. You’ll love it, just like we did."

"The location was great as it was located in the heart of Old San Juan and the staff was friendly and nice. The room was clean and well maintained~!!"

"The staff was overwhelmingly wonderful. The beds and pillows were incredible (I'd love to order some of those pillows!) Location was great, a few blocks from anything you need, beach, restaurants, etc. Restaurant attached was wonderful, and recommended restaurants in area were fantastic. Safe neighborhood. The hotel is in the midst of a merger with the hotel next door. That was a bit confusing for the taxi driver. The only negative was the elevator was not functional to catch on the way down. So, we had to walk down 4 flights, without a railing. I have bad knees and feet, so this was difficult. And we limited the number of times we had to go down the stairs, which cramped our style. They apologized up and down about the elevator, but, there was no offer to help with the bags or to at least help with the elevator the last morning. I recommend providing they fix the elevator, put in a railing in the stairwell, and offer assistance with bags under these sorts of circumstances."

"The location of the hotel is OK, there are many restaurants nearby, there is a very good supermarket, but there are not many parking spaces. #隔音度# It is very common to hear the sound of the road at night, the hot water of the hotel has to be improved! Nearby are the cruise terminal, the old city of San Juan and the Cape St. Philippe Castle, as well as the beach..."

"The location is great, located in the old town, only a 10-minute walk from the castle, and also close to the so-called ”Umbrella Street”, in short, it is convenient to go everywhere. The hotel itself is OK, and it also has a sense of history, but we only stayed for one night, and the overall feeling was good."

"The location was great. The customer service was outstanding. No complaints."

"Very new hotel, the room is a little smaller, not far from the beach, surrounded by Hilton hotels and several high-end apartments. Breakfast is arranged in a nearby restaurant. The supply is relatively simple. The hotel is not very convenient for parking. The only car parked at the Hilton Hotel and a shopping mall is expensive. 24 baht per 24 hours, some open parking is cheaper. But nobody was taken care of at night. Several young girls at the front desk have strong communication skills. The ferry to C Island was changed to Ceiba. Fajardo, who was not checked before, fortunately, the exchange was clear before, and almost missed the trip and praised the front desk!"

"Excellent room, the only thing is the parking lot is very far…"