Guest User
November 22, 2023
Facilities: There is no elevator. You have to carry your suitcases up the stairs on the fifth and sixth floors. The facilities are very old. The bathroom door cannot be closed and there is no even the most basic privacy. The bath water is small and the faucet water is small. The bed is very simple and does not even have a backrest. None; as a youth hostel, there are no sockets by the bed, and the charger must be placed on the bedside table, which feels unsafe; there is no night light by the bed, and leaving a big light on will disturb others; guests do not have room cards to check in, and can come and go at will, which is very poor security. .
Environment: The space is small, and the residential buildings are divided into rooms with wooden boards. It looks very messy, not like a youth hostel, but like a group rental. It was very noisy outside, there were people chatting loudly downstairs all the time (which lasted until 1:30 midnight), large cars drove by from time to time, and I was half asleep and half awake all night.
Service: It doesn’t matter if they don’t provide toothbrushes, toothpaste, shower gel, shampoo, or even toilet paper. In the weather like this in Sanya, if the air conditioner is installed, the remote control is taken away and the guests are not allowed to use the air conditioner. There is a refrigerator but no electricity, so they just don’t use it. Even if the sheets are torn like this (pictures are included), they still don't throw them away and continue to use them for guests. They don't even consider giving guests a clean and comfortable environment. They know that they don't want to give anything to make money. It's too petty.
In short, it is so irresponsible to book this kind of youth hostel on Ctrip. It makes people doubt the quality of Ctrip. This hotel doesn't have the qualifications to be a youth hostel at all. It's too bad.
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