River Street Inn

Great location, free happy hour drinks and snacks as well as afternoon treats in the lobby. Reception was not very friendly.

Wow, how to begin. The hotel and rooms are quite beautiful and the never ending view along the river with the almost constant movement of gigantic ships, is mesmerized. The location is also perfect with enough restaurants and shops within close proximity that you can find plenty to keep occupied even on the occasional rainy day. Now, with all that said, a caveat to any travelers wanting any semblance of rest. The second floor rooms are pure nightmare. There appears to be some sort of a supply room on that floor. The staff likes to use it for rather loud gossip and partying and when not in use by the staff, there apparently is a bowling league practice in there! The noise from tables and chairs and dishes being moved around at times even late into the night is just aggregating! The walls offer absolutely NO help in reducing the racket. Would we return to River Street Inn again? YES! As a matter of fact, we can't wait to return but, only if we would be guaranteed a room on the 4th or 5th floor!

There was a glitch in the reservation, and they did not have a room available. However, Nicole at the front desk was fabulous, she worked her magic and got us squared away, and in our room in about 30 minutes.

Lovely Hotel We enjoyed our stay at this hotel and would definitely recommend it as well as book it again. From the service personnel to the amenities River Street Inn is a hidden gem in our book. Two minor deficiencies to point out. We had a on the corner from stairwell on the 3rd floor. This happened to be right under the lobby so at 6:30am each morning you were awakened by incoming footsteps of workers coming to work, people checking in/out and luggage rolling across the floor. (The floors are wooden and lobby is on 4th floor) So suggest either a lower or higher floor. Lastly the room and bathroom were a nice size however the lighting could have been brighter. With the dark walls light did not go far. Again a hidden gem and minor fixes we would rebook on another stay in Savannah.

Good location along river. Awkward parking situation; room spacious but not very well furnished. Could use desk and chair not just large lounge type seating

Great property to stay at. The building itself has a great historical significance to Savannah and the hotel exemplifies that from the original brickwork and room flooring. The staff is also amazing. From the front desk, cleaning staff, and valet guys. Just wonderful people.

My husband and I recently visited Savannah for the first time and chose the River Street Inn based on location, design and price. We loved the fact that it is an old building that has been renovated and the rooms are gorgeous. Our first room was on the third floor, which is actually below the entrance to the hotel. We loved the exposed brick, the beams in the ceiling and the amenities in general. However, there was construction just outside our room and was quite noisy. Construction began at 7 AM, possibly a little bit earlier, and they were digging up the road, so it was quite loud. The hotel was very accommodating, and moved us to the other end of the hotel, up to the fifth floor with a view of the street side. The second room we were moved to was even bigger and just as lovely. The blackout blinds were very much appreciated! The noise from the street wasn’t too bad. We do use the gym facilities wherever we stay and we found the gym to be clean and mostly in excellent condition. My only complaint was that I mentioned to the hotel twice that the water filter needed to be changed on the auto fill system and one of the dumbbells had disappeared during the day on our second day there. Despite notifying front desk a couple of times neither of those issues we’re resolved during our stay. I would suggest that the hotel also provide workout mats in the gym facility. Overall a great stay - highly recommend for a stay in the historic district.

The Inn owners have carefully merchandized the property with creative use of photos and overstated descriptors that imply a luxury experience, one that they clearly feel worthy of premium pricing. Once there, you see an historic gem with untapped potential. From the start, engaging with the front desk, you encounter idle, rigid interaction. The concierge vibe is absent. Especially with the younger staff. As a first example, we arrive at 4:30, one half hour after check-in. A young woman was flatly telling a lobby full of guests that NONE of their rooms were ready with no real explanation, apology, accommodation. These folks were told they could, "Just leave your bags right there, and I'll try to keep an eye on them." Her explanation of what was happening was vague at best -- cold, flat, "Sorry, Charlie," in nature. The guests were perfectly polite. This tone of disinterest lasted the whole visit. A final example would include an exchange from our last day, which was Saturday, when we would be checking out at 11AM. At about 7AM, there was a heavy, sharp slam against our bedroom wall, jolting us upright. We soon realized our neighbors were letting their kids to jump on/off the furniture, tossing the furniture each other around, screaming and squealing at the top of their lungs. My husband went to clerk to ask for light intervention. He was told zero could be done as it was time for people to be getting up. We had to handle. Valet and bartender were the only pros. More @Yelp.