Scenic Hotels in Xining

"Service: The service was good, offering pick-up and drop-off from the station, and the driver was very friendly. Location: Very close to the train station, a 5-minute drive. Breakfast: The food was tasty, but the portions were too small. Ambiance: The hotel is thoughtfully designed, with plenty of surfaces to place belongings, which is very convenient. Drawbacks: The sound insulation between floors is poor. I could hear thumping noises from the upstairs room late at night, and I also clearly heard hangers clanging against something from upstairs, possibly due to pipe connections."

"Facilities: Alright, the automatic toilet wasn't very responsive. Cleanliness: Good, quite clean, just a slight odor in the bathroom. Environment: Very convenient, easy to find, and the lobby is grand. There's also a parking lot. Service: Excellent, they even provided a complimentary fruit platter! No air conditioning though. On my first night, I experienced the local style of no AC, which was a bit stuffy and dry. Luckily, June 30th wasn't a high-temperature day, so I managed to get through it, haha! 😝 Dining: It's passable, but I'd recommend eating out."

"Our Qinghai-Gansu grand loop trip ended perfectly. We stayed at this hotel on our first day of the journey and chose to stay here again on our way back. Coincidentally, the lovely front desk lady who checked us in on the first day was also there to greet us. The service throughout our stay was consistently thoughtful and reliable, making us feel incredibly warm and cared for after a long journey. A huge thank you to her for her enthusiastic and attentive care. If I ever travel to the Northwest again, I will definitely choose this place and look for her again!"

"The hotel's location is incredibly convenient, with easy access to shopping and dining. It's right next to a Wanda Plaza. The rooms and facilities are new, clean, and hygienic. It's especially quiet at night, allowing for a good night's sleep, so I, who have trouble sleeping, decided to extend my stay. Parking is on the street downstairs, and because we arrived late and couldn't find a spot, the owner came down twice to help, moving his own car for us. The owner and front desk staff were very kind. 👍 There's also a large convenience store on the first floor with a full range of daily necessities. The beef and lamb in Xining are amazing! Before leaving, we bought some, and the owner kindly froze it in the hotel's freezer for us to take home the next day. We were very grateful. Speaking of food, there's a night market downstairs that stays open very late. We arrived late that day and ate there. We found a small shop called ”Harbin Mala Tang” and ordered clay pot rice noodles and Mala Tang, both of which were delicious and inexpensive. My daughter said it was better than Zhang Liang's. While eating, we heard a story: a delivery guy accidentally spilled some food while delivering to their shop, so he went back and bought a replacement to compensate the customer. The owner of this small mala tang (spicy hot pot) shop told the delivery driver, ”If this happens again, just tell me. I can forgo the money the shop makes, saving you a few yuan. You only earn so little in this sweltering heat...” Wishing this little shop booming business! I think Xining must be a warm city, where we encounter one heartwarming scene after another. This was just a brief stopover, but I'll definitely make a special trip back next time..."

"My stay was incredibly comfortable. The room was clean and tidy, with great natural light and ventilation. The bedding was soft and cozy, ensuring a good night's sleep. The front desk staff were warm, attentive, and very efficient. The location was also convenient, making it easy to get around and find places to eat. Overall, it offered excellent value for money, and I'd definitely choose to stay here again on my next visit. The service was excellent, the facilities were well-equipped, and it's close to the business district, which made getting around really convenient."

"Check-in: The system was sluggish, and the front desk claimed the internet was down again. Room: We booked for two adults and one child, but the pillows weren't adequately provided. The mini-fridge price list for drinks was on the minibar, but the mini-fridge was empty, so what's the point of the price list? Bathroom: The liquid toiletries were of poor quality, yet they still branded them with the Sanyu logo. The hairdryer was a terrible choice. Breakfast: A complete disaster! No one to seat guests, it was chaotic, and despite many staff members, they were all just milling around with extremely low efficiency. Breakfast hours were 7:00-10:00, and we went at 8:30. The food quality was poor, and the kitchen's on-site management was terrible. I asked for an omelet, and they flat-out said no, only fried eggs, with a firm and take-it-or-leave-it attitude! I was shocked. How did Trip.com select this hotel? How do they supervise and evaluate it? The milk quality was poor, there was no freshly squeezed juice, the coffee was bad, the desserts and bread had no variety and poor quality, and the yogurt wasn't refrigerated nor was it on ice… Complaint Handling: I tried to find the F&B director at the restaurant, but it was the weekend, and he was off. No one in charge was willing to come out. I called Trip.com, who handled it professionally, and then I received a call back from a lobby manager who was clueless. I requested to speak with the hotel's duty manager, and the person who called back was a man responsible for the kitchen, which was fitting. He immediately asked how I wanted to resolve it, implying he wasn't really concerned. I listed out all the issues one by one, and he replied, 'Minor oversight.' Nothing was resolved. Additional points: 1) Unused 'clean' linens and bathrobes were stored in the laundry cart. 2) When checking out at 11:35, there was no one at the front desk, only two concierges, who said everyone had gone for lunch. Excellent management! 👍"

"I am a little disappointed. Advertising said English speaking staff. One lady spoke some English but mainly used translator - which is fine - but communication was very difficult. I experienced the following issues: The room was extremely hot and it seems it’s centrally controlled. When I said it was too hot they didn’t adjust it but gave me a humidifier which didn’t help with temperature. When I was checking out I asked to help to call the taxi - their initial response was to walk - 15min. I have 3 heavy bags and am also feeling sick so I didn’t want to walk. I asked again later - they just said hi to the bus stop and get a taxi. I was surprised that they couldn’t be bothered to down with me and get one for me - knowing that I can’t speak Chinese - it’s few minutes of their time. They were standing around not doing anything anyway. So very disappointed overall. One positive is that they packed me a small takeaway breakfast for fist morning when I had to leave early. Please try to help your guests - small gestures of care makes a big difference!"

"The hotel is located right next to Wanda Plaza, which is very convenient. Parking is also quite easy; if you want to save on parking fees, you can park on the street. Out-of-town tourists won't get a ticket. The room facilities are relatively new, and the mattresses are comfortable."

"The hotel location is good, not far from the highway exit, and it has parking, making it suitable for a rest stop during a road trip. The hotel facilities are decent. The front desk upgraded my room, and breakfast was satisfactory. There's a 'Ma You Yu Grilled Fish' restaurant not far from the hotel that tastes great. Recommended."

"The location is great, but one should reserve a room with a view to the main square. Breakfast was great for western standards in Ch. Taxis easy to fetch. We would go there again if needed."