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the hotel's amenities, including a well-maintained swimming pool and a spa offering indulgent treatments, added to the overall allure of Paradise Cove. The attention to cleanliness and safety protocols was evident, contributing to a sense of well-being during these uncertain times.

The room is okay and comfortable, only the service is slow, I continued the day asking for the room to be cleaned, they said 15-20 minutes, I stayed for 1 hour and it still hadn't been cleaned, finally they cleaned the room, I was already in the room, huft

My 1st night room with sewer smell from plumbing defect. 2nd night manage to got another room. Hotel internet too slow as we leave in 1990's 🤨 Shoping mall nearby (Pekanbaru Xchange) not recommended as most of the shop closed. Have to walk to accrose busy road, Ciputra Mall.

To be honest, with the facilities given, I felt that the hotel was pricey. Yet, the geographic location (in Sumatra) might make this hotel have less competitors. I honestly feel do not have as many options to stay like when I was in Java Island. I was mind with the design of the bathroom as there was this thick glass window separating the bedroom and the bathroom. When I was about to shower, I had to pull the white-thick vinyl curtain down. I just didn't feel that I had enough 'privacy' when I was showering as I had a roomate with me. Why did they design that way? LOL I didn't dare to glance at the glass window when my roomate was showering. I hope she did the same... The good thing about the hotel was the breakfast. The coffee was also great!

If possible, fix the door of the room Because if you want to enter the room, you have to close it tightly so that you can close it or lift the door a little, which is still difficult So have to play slamming the door The toilet door is also like that

Very strategic location. Everything near by. You can find food, shopping in one building. Pasar Bawah also in the same building coz now under renovation. Every time I come to Riau I will stay here

according to the price

Not sandals for the bathroom, for the rest they are very good and satisfying

The hotel room was nice and modern but the view from the booked room faced it's own wall (no view). As a result, I had to cancel the reservation & opt for a more expensive room with a view. It's location and surroundings are much to be desired. Front office staffs are friendly but rigid and not flexible. Not much amenities; just a small gym beside the small pool and a massage desk for massages to be done in your room. Do check your towel, bedsheet and pillow cases for any stains or dirt and get it replaced immediately. A 3.5 star rating for me.

The room I booked in advance felt a bit shabby on the way from the airport to the hotel. When I arrived at the hotel, it was as if I saw a beam of light, and the environment was finally decent. The bathroom environment was very ordinary and old. However, the hotel's breakfast and swimming pool were highlights, which were still good.