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"The hotel's front desk service is enthusiastic and greets guests with a good attitude every time they pass by. The hotel is decorated in a grand style, and the room layout is reasonable, clean and hygienic. The room service staff are very attentive and even help guests with laundry. This is the first time I have encountered this during such a long business trip. In addition, a plate of fruit breakfast is provided every night. It is clean and hygienic and has many varieties. The surrounding environment is very beautiful. It is close to Danjiang Park, with convenient transportation and convenient parking. It is the first choice for business trips and accommodation. I will consider staying at this hotel next time!"

"The hardware facilities in the room are really good, but during peak periods, the hot water supply in the room will be insufficient. The software facilities need to be improved. I will choose to stay here next time."

"I am very happy to be able to share my positive reviews about this hotel here. First of all I would like to say that the location of the hotel is conveniently located in the city center opposite Wanda Plaza. From the moment I arrived I felt the hospitality of the hotel staff. Enthusiastic and professional. The room I stayed in was also very spacious and comfortable. The bed was very comfortable and the hygiene was very clean. Thank you very much to the cleaning lady for her warm and thoughtful service. When I checked out, I left my watch in the room. The cleaning lady caught up to the elevator in time and there was another How many people can make money without losing money? But an ordinary employee in their hotel did it. Her behavior reflected the employee's honesty, integrity and sense of responsibility, and also demonstrated the hotel's noble quality and moral quality. In addition the breakfast was very rich with a wide variety of choices from traditional breakfast items to a variety of fruits and vegetables and the quality of the food was very fresh. Worth recommending."

"During the National Day holiday, I decided to take my family to Shangluo for a visit. I saw that this hotel had a relatively high rating on the reviews, so when I went there I found that it was branded as a Starway Hotel. The hotel is not in the city center and there are no restaurants nearby. We can only drive to Wanda to eat. I booked a river view room. The room was quite large and had a small balcony, but there was a strange smell as soon as I entered. It took a long time to ventilate the room before it got better. There is a small park next to the hotel where you can see the Danjiang River. The overall facilities are too old and should be renovated. The sinks are full of mold, the hardware in the bathroom has signs of rust, the carpet is dirty, and the paint on the door is peeling off. Sorry, the procedure for using the shower in the bathroom is too complicated. The most speechless thing was that there was a KTV in the hotel, and there was a man crying and howling at around 9 o'clock until the middle of the night. I didn't sleep well all night, so I decided to check out the next day. What satisfied me most was the breakfast in the hotel, which was very rich and the night view was not bad."

"First of all, I have never given a bad review to others on the review, but it is really the first time I have stayed in a hotel with such a bad service attitude! The hotel arrived at night and found that there was no parking space. The security said that it was fine to park on the side of the road. There was no parking outside the hotel. It was clear that there was a closer location and it was not allowed to stop. One night and the next morning, I moved a total of 3 cars for others. I didn't think much about it because of the May Day holiday, which is understandable. But what is even more annoying is that the newly bought items are obviously lost in the hotel (sure that they must be lost in the hotel), and call the front desk to help ask. The first time the front desk was extremely impatient to ask, I didn't ask if there was no. The second time I called directly, I was very impatient and said that there was no solution, and I couldn’t ask for cleaning. If the cleaning didn’t give it, I didn’t have to ask. I didn’t have to ask. I asked the front desk many times and said that I could call the customer in the house today. I also told me that he can ask if there is no. Let me not look for it again. The service attitude at the front desk is really angry. My husband couldn't see it anymore and called Trip.com , but he received a call from the front desk. I really don't understand how this kind of hotel operation is managed. This kind of service attitude is really not flattering!"

"Traveling to the local area, the price is affordable, the room is clean and tidy, the service is good, the hotel has its own parking lot. It is convenient to eat around and the room air conditioning is great. You can also self-service laundry, the room has a special tea table, you can make Kung Fu tea"

"It is the first five-star hotel in Shangluo. The hardware facilities can be seen with the naked eye, and the service is not up to par. First of all, when checking in, we were not told which elevator could reach the room, and we had to find it ourselves. We parked at the door, and several cars blocked us inside. We couldn't contact other vehicles. Why didn't you leave a phone number when you parked? What is the security guard at the door for? The most outrageous thing is that the child took a bath at night, and the water was warm and not hot at all. I called the guest service, and the engineering department came and said that because I lived on a high floor, the bath water needed to be put in for more than 10 minutes before it could be hot. As a result, the child took a bath with warm water for almost 20 minutes, and the water was getting colder and colder. I was really speechless. I spent a lot of money, but the bath was cold. The next day, the child had a runny nose. There was also breakfast on the second day. The staff was obviously not enough. There was no yogurt and no one replenished it. No one collected the plates in time. No one came to ask you what you want to drink, and no one came to serve you. As a result, I saw two service staff looking at their phones next to them. There was nothing to do. There were no children's dining chairs or tableware. And for breakfast on the second day, it was obviously not staffed enough. No one replenished the yogurt when it was gone, and no one collected the plates in time. No one came to ask you what you want to drink, and no one came to serve you. As a result, I saw two service staff looking at their mobile phones. They were so bored. There were children's dining chairs and tableware but no children's disposable bibs, which is really incomprehensible. In short, I feel that it doesn't matter where the five-star hotel is opened. What matters is that the service downgrades along with the city. It's awesome!"

"When I first stayed at the hotel, I found that I could not turn on the air conditioning and cooling function, and I could rely on ventilation. The temperature outside was as high as 28 degrees, and the indoor temperature was always between 29-30 degrees. Therefore, I could constantly open windows and open doors for ventilation. Although the hotel provided an air conditioning fan, it did not bring any coolness. I gave feedback to the front desk, but after some communication, I learned that air conditioning is not a facility that the hotel can independently control. This involves the hotel's infrastructure setting problem, so as a guest, I can accept the bill, because your air conditioning control reason or my ”demand” is unreasonable? As a hotel operating independently, regulating air conditioning should be one of its basic functions, not personalized needs. I spent 700 yuan to stay in a hotel for one night, but I didn't even have the right to enjoy the air conditioning and cold air. This made me feel angry and helpless. Why talk about comfort and warmth, so your so-called home away from home culture is a joke?"

"Facilities: Complete Hygienic: clean and neat Environment: cultural communication is strong Service: meticulous, management is endless, humanistic care mode is opened, intelligent service is in place, tourism ideology is particularly good"

"The room is spacious and bright, with complete facilities and new facilities The overall feeling in the hotel is very refreshing Laundry facilities are complete, convenient and clean Breakfast was great, with local specialties Service staff are enthusiastic and proactive Respond to requests Very good stay experience The parking lot is in the hotel courtyard, which is convenient Opposite is the restaurant with the best local characteristics, Shangshan celebrity chef"