Having seen lots of good reviews, I decided to book this hotel for a weekend away in the city. However, the hotel is disappointing. It is located in a busy area, and next to a community which meant that it was noisy in the evenings (and I assume why they left free earplugs on the bedside table). The hotel itself also looks tired, and the room delivery robot looks like it hasn't been cleaned for a long time. My biggest annoyance though, is that I went out for the day and left the 'do not disturb' light on - but the housekeepers still let themselves into my room as new water bottles had been placed in the room and the bins emptied. The cups in my room were also dirty, and the view from my floor was not good. The soundproofing between rooms is also poor, and every time my neighbour shut their door, the walls shook. If you are looking at the reviews for this hotel, do so with caution. The receptionist took my phone off me, saying that they wanted to check my booking, but then took the time to write a review of the hotel by herself (of which I have attached a picture). The review praises the people at reception, but also talks about how the breakfast was good - I did not pay for, or eat breakfast during my stay here. I did not write this review, and if I had known what she was doing I would've asked for my phone back. I would not recommend this hotel, there are much better in the area at a similar price. A huge disappoin**ent.