K Hotel 12

K Hotel 12 Reviews

K Hotel 12

12 Lor 10 Geylang, Singapore, SingaporeView Hotel Details
K Hotel 12
K Hotel 12K Hotel 12K Hotel 12
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1 night

K Hotel 12 Guest Reviews

3.6/5
51 review
Verified reviews
Location3.8
Amenities3.5
Service3.8
Cleanliness3.5
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All Reviews(51)
Positive reviews(37)
Reviews with photos/video(12)
Room was average(7)
Awesome stay(6)
Friendly owner(5)
Negative reviews(14)
Anonymous User
Triple Room
Stayed in Jun 2024
Family
1 review
1.0/5
Posted on Jun 3, 2024
have to cancle my booking because got issues about VEP card...already request to cancle booking but my request was rejected & hotel strictly dont want to refund..not recommended due to cannot discussing while you have an emergency matter
Guest User
Triple Room
Stayed in Apr 2024
Friends
1 review
1.0/5
Posted on Apr 26, 2024
Beware of K Hotel 12: A Disappointing Experience! I recently stayed at K Hotel 12 in Singapore and was appalled by the experience, prompting me to warn others. Contrary to the promising photos on Trip.com, the room I was assigned bore no resemblance to what was advertised—missing basic amenities, decor, and space. It felt more like a cell than a hotel room, cramped with a distinct, unpleasant smell and just one electrical outlet for three guests. The cleanliness and maintenance were below any reasonable standard, with visible mold on walls, broken switches, and a lack of hygiene. The bathroom facilities were dismal, and the air conditioning unit was both noisy and dysfunctional, leaking water continuously. Moreover, the hotel engages in deceptive practices, offering $20 cashback for 5-star reviews, which misleadingly inflates its online ratings. This is not a loyalty program but a scheme to mislead potential guests. The public spaces were also a letdown, with a pervasive disturbing odor, not at all reflecting the online images. Overall, this was the worst hotel experience of my life, significantly tarnishing our trip to Singapore. I strongly advise against booking at this establishment unless you want your vacation ruined.
6/11
HxxSxxn
Triple Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Second time stay at this hotel. Convenience and near to the public transport. Got nearby foodshop.
Response from Property: Dear GuestThank you so much for the wonderful feedback! We look forward to your stay with us in the near future! SincerelyK Hotels
Uthpala
Triple Room
Stayed in May 2024
Family
9 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Super place and well hospitality. Very never to MRT, and bus
Aefa Aerisya
Triple Room
Stayed in Jan 2024
Family
5 review
3.5/5
Posted on Mar 12, 2024
We arrived late at night. The host very welcoming. The hotel near 7E and 24hours restaurant
Response from Property: Dear GuestThank you so much for the wonderful feedback! We look forward to your stay with us in the near future! SincerelyHotel Calmo
Wei Chiun Chong
Triple Room
Stayed in Dec 2023
Family
1 review
2.7/5
Posted on Jan 24, 2024
Tally with the prices we get. Don't expect too much but if you are looking for the accommodation only for stay over no probs.
Response from Property: Dear GuestThank you for sharing your review. We are sorry that your experience did not match your expectations. We always aim to deliver a great experience. We are gutted when we miss the mark. Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again. SincerelyK Hotels
Guest User
Six-Bedded Room with Bathroom
Stayed in May 2024
Family
1 review
3.0/5
Posted on May 30, 2024
Stay 3days 2Nights. No hair dryer was provide at the room. Only when requested at front desk just get it. However, hair dryer was no function after we stay 1Night. We request replace a new one with front desk again, but another staff (Uncle) told us cannot exchange, ask us to exchange with another staff in next morning 😑😑😔😔 Unsatisfied the services as we bring the kids to stay with us. Will choose another hotel for next Trip.
Response from Property: Dear GuestThank you for sharing your review. We are sorry you had a bad experience. We will make improvements based on your valuable feedback!We will strive to do better.Sincerely,Hotel Calmo
Anonymous User
Triple Room
Stayed in May 2024
Family
2 review
3.7/5
Posted on May 18, 2024
The price in Singapore’s quite cheap alr. That time we go early, the staff over there very nice allow us to check in early ☺️ Not bad
Response from Property: Dear GuestThank you so much for the wonderful feedback! We look forward to your stay with us in the near future! SincerelyK Hotels
Chia FH 謝汇嫺
Triple Room
Stayed in Oct 2023
Family
3 review
2.7/5
Posted on Oct 23, 2023
We stayed here for 5 days. Convenient for take bus to MRT, bus go to Toa Payoh, Bugis, Ang Mo Kio,… Reception Indian girl & Chinese women was helpful. But the hotel really need to RENOVATION even is budget hotel. We was stayed budget hotel before but compared with this was worse. Too old then all was old accessories. Room was small for 3 pax got lift. Windows can’t close properly if raining then no eyes see. No hair dryer need borrow from reception. Toilet wall tiles replace wall stickers. Bath tub, WC & basin was old accessories. Hotel really need renovation if not really nobody will stay here again. Thank you!
Response from Property: Dear GuestThank you for sharing your review. We are sorry that your experience did not match your expectations. We always aim to deliver a great experience. We are gutted when we miss the mark. Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again. SincerelyK Hotels
Khim
Triple Room
Stayed in Jan 2024
Friends
2 review
2.2/5
Posted on Feb 8, 2024
The location is far from tour attraction area, but the price should speak itself. the Room is small and it seem that the places is rent for long term stay. so it a bit dirty around plubic area.
Response from Property: Dear Khim,Thank you for sharing your review. We are sorry that your experience did not match your expectations. We always aim to deliver a great experience. We are gutted when we miss the mark. Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again. SincerelyK Hotels
fayth travel
Triple Room
Stayed in Dec 2023
Family
5 review
3.7/5
Posted on Dec 25, 2023
The area is very convenient with lots of food choices however the room was abit old and there is no cupboard, was just nice for 1 nights stay
Response from Property: Dear GuestThank you for sharing your review. We are sorry that your experience did not match your expectations. We always aim to deliver a great experience. We are gutted when we miss the mark. Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again. SincerelyK Hotels
Julianne Kettle
Triple Room
Stayed in Nov 2023
Friends
1 review
1.0/5
Posted on Nov 13, 2023
The worst hotel I've ever stayed in. In fact we didn't stay. There was filth everywhere. The bath was unusable. The window was broken preventing Aircon to work. There was no space at all to store clothes. No safe. Beds were absolutely filthy. Blood on the sheets. Bugs all over the floor. Just disgusting.
Response from Property: Dear GuestThank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the unpleasant experience!SincerelyK Hotels
Anonymous User
Triple Room
Stayed in Dec 2023
Friends
3 review
3.5/5
Posted on Feb 29, 2024
Just a simple budget hotel, location near to bus stop and got 24hours supermarket.
Response from Property: Dear GuestThank you so much for the wonderful feedback! We look forward to your stay with us in the near future! SincerelyK Hotels
GohTL
Triple Room
Stayed in Feb 2024
Family
5 review
3.0/5
Posted on Feb 25, 2024
Did not stay at the hotel as we have last minutes changes,.
Response from Property: Dear GuestThank you so much for the feedback! We look forward to your stay with us in the near future! SincerelyK Hotels
Anonymous User
Triple Room
Stayed in Dec 2022
Family
1 review
3.0/5
Posted on Jan 8, 2023
Hotel not properly maintained. Used towels were at the lobby when we checked in and it smelled so bad.
Response from Property: Dear Guest,Thank you for sharing your review. We are sorry you had a bad experience. We will make improvements based on your valuable feedback!We will strive to do better.Sincerely,