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"Nice hotel in quiet area. Big building free parking. Spacious rooms and bathrooms."

"Very convenient location. Friendly staff who is always ready to help. Stable Internet. Breakfast for 3 stars, OK. Minorities: The room heating is made by a common ventilation system that is extremely noisy, sleep with it is difficult even at the minimum capacity. Cleaning leaves you wish the best. Discovered the hair on the floor of the toilet and in bed. The toilet is very dirty. The shower is blocked from the shelf by a non-hydroisolated sewer, water flows beyond the shower. No slippers in the rooms. The doors of the rooms are thin, everything is heard in the corridor. In general the price for the rooms is overpriced in my opinion."

"I thought the location was good because it was about a 10-minute walk from Sofia Central Station, within walking distance to the center, and there was a supermarket nearby. It's not that it's not clean, but the overall impression of the hotel was dark. Maybe it's the carpet or the lighting. The service was not bad, but the receptionist was a little blunt or unfriendly. I heard that many Bulgarian people are shy as a national character, so I think that's the way it is. Amenities included shampoo, shower gel, bar soap, bath towels, face towels, and bath mats, but there were no tissues, toothbrushes, slippers, or loungewear. There is no water in a plastic bottle, so when you drink coffee or tea that is provided as an amenity, you need to use tap water or the water you bought yourself. All the breakfasts were delicious. It seems that there is basically no person in charge other than replenishing meals and serving dishes, so it seems that each person can use it freely."

"Hotel location is very good, next to the subway, the decor is very modern There are a lot of bar activities in the evening, and the Japanese garden is very tasteful. The price is very economical in Sofia."

"Hotel is clean, close to tram, parking available but limited (option of £ garage). Breakfast is simple. Family room clean and spacious."

"The hotel is not far from the airport. Fast check-in. Attentive staff. There is tea, coffee, water in the room. Breakfasts are good. Special thanks to the woman who serves breakfast. Very attentive."

"It is a very beautiful hotel inside out. What does not make this hotel great is the poor service of at least two sections of the hotel from my personal experience. Number one disappointment is the Beauty Salon. I made an appointment for meniscus at 16:30 on September 22. I showed up on time only to be told by the receptionist that the appointment is at 16:45. I told her that is not true and in fact I confirmed it with her twice. It was apparent that someone cut into the line and from our conversation I know she knew it as well. Yet, she was lying through her teeth that is totally beyond me. The worst was yet to come, I was told when I came down again at 16:45, I had to wait for another 20 minutes. That is the end of the story. Second incident is at the “well known” restaurant Mediterra. To make a long story shot, the Greek style calamari I ordered looked as well as tasted like burned wood log. To the main course “beef cheeks” the only thing I could think about it is what I once tasted on a Lufthansa flight business class section is 10 times better. Other than that I had a very pleasant stay and the receptionists are extremely friendly and helpful. I should also add the location of the hotel is very convenient and has easy access to all the main attractions."

"Nice experience staying in the hotel. Recepton staff friendly & helpful, prompt reply to questions. Location is ideal walking distance place of interests and metro to Sofia airport. Morning breakfast choices acceptable."

"Pros: The hotel design is very modern and clean. The staff are nice and friendly and do everything they can to help you. This hotel is big on sustainability. They don't leave plastic bottles in your room. Instead, you have glass bottles that you can fill up everywhere in the hotel. Every floor has a drinking fountain where you can fill up your bottle. The food was absolutely amazing. Breakfast is not a buffet. On weekdays, you have to choose between a Bulgarian or a French breakfast. At first, I was disappointed that they didn't have a simple option like an omelet; I went with the Bulgarian option. It was fantastic. Everything was fresh. On weekends, you only have an omelet option, which was also great. For dinner, I got Sea Bass and it was also great! I am fully satisfied with the food served at this hotel. The only criticism I can give is that the breakfast serving window is very small and late (8:30 am to 10:30 am if I remember correctly) and you have to wait for more than usual to get your food. Cons: The rooms have tile floors, which look cold but are not since I believe they use floor heating. The problem is that they don't offer slippers, which I don't like, since the same tiles continue into the toilet. It doesn't feel clean. They also don't offer toothbrushes which I would have really appreciated. I had to unplug the fridge since the compressor made a lot of noise when turning off and on, and I'm a light sleeper. Overall I would recommend this place if the location suits you, just bring your own slippers and enjoy the food!"