Given a room with a lamp without a lampshade and TV did not work. Front desk guy helped greatly and put us in a new room across the hall. Breakfast area had no a**osphere at all. TV was not on or fireplace was not going. Coffee tasted burnt. At checkout the front desk gentleman could not speak very good English so when I had a discrepancy with the charge receipt and what ******* said my cost would be, I opted to stop trying to speak to him because he kept saying the same thing over and over and I was not getting my question answered. Still need to figure out the difference in price.