Spa hotels in Bangkok

The room was okay, but the amenities felt a bit old. The lobby, however, was absolutely beautiful, and the breakfast was incredibly rich and delicious. The location is very convenient, with lots of shopping malls nearby. My only dissatisfaction was that I left a tip for the housekeeping staff to fold towel animals, but when I returned, the tip was gone, and no towel animals were folded for us. I was extremely, extremely disappointed! For those planning to visit the Erawan Shrine, I highly recommend staying here. Though, there are some newly built hotels nearby that offer better prices. Still, I'd suggest coming here for afternoon tea; the lobby on the first floor is just too stunning, and I took so many photos. It would be even better if the room amenities could be upgraded, for example, changing the hairdryer to a Dyson and the toilet to a washlet, which would greatly enhance the experience.

Wonderful hotel, 5-star service. The convenient app keeps you constantly connected; they'll bring ice to your room and other requests are handled quickly. Breakfast is a buffet plus à la carte options from the chef. The minibar is replenished daily and is complimentary. Sun loungers, towels, and iced water are available at the beach and by the pool. Room cleaning is twice a day. Definitely want to come back! 🩷

The room was clean and tidy. While it might not have the luxurious feel of hotels back home, my four-day stay here was incredibly comfortable. I really have to thank and praise the hotel staff. The moment I entered the lobby, I left my suitcase next to the sofa to pop over to the 7-Eleven across the street. When I came back, my luggage was gone. The entire hotel staff helped me search for it, especially the Chinese-speaking female attendant, who was incredibly dedicated and responsible. I'm very grateful for the hotel's assistance. The lobby manager was also excellent, giving me a bottle of water every time I left. The hotel's location downstairs is also very convenient, with massage places on both the left and right sides, and they're much better than those in the commercial district. From now on, this will be my home in Bangkok! The staff even folded an elephant out of towels for me, which was absolutely adorable. A very satisfying stay and a very satisfying experience.

My first trip to Bangkok, and while browsing hotels on Trip.com, I stumbled upon the cheapest Banyan Tree in all of Asia. As a budget traveler, I couldn't resist! I just had to experience staying at a Banyan Tree. Honestly, for the price, I have no regrets. While the room facilities are a bit dated, you can tell they've been meticulously maintained, and everything is very clean. The service, especially with Chinese-speaking staff, was fantastic – truly excellent. I have to praise the breakfast; it was absolutely delicious. They had marinated raw salmon and Hainanese chicken rice which was so good. Their Americano coffee was also excellent. If I had to pick a downside, it would be the location; getting around from here is easiest by taxi. And the welcome fruit wasn't very tasty.

Traveling with family for Chinese New Year, the location is excellent, right near Terminal 21. There's a small night market across the street with good food; one fried rice stall has amazing 'wok hei' ( smoky, charred flavor). The hotel breakfast is also great with a wide variety, and the rooms are quite spacious. Overall, it's pretty good value for money. Just to the left of the hotel entrance is the famous Cabbages & Condoms restaurant, which gets really busy at night.

I went to Bangkok 2 times in 2 months. First we were in an expensive 5 star resort in the river and second time was here in Ramada Plaza. It was more than half the price of the first place but wow it was almost as good! I am not goof at reviews so I will just ramble my thoughts. The worst part of Ramada Plaza is the entrance. It is lackluster and the main big doors were not working so they had small signs that say in and out for you to use side doors. When you get in, the lobby is big and grand with high ceilings, albeit very dated. At night there is a pianist and singer every day and it’s nice to come back to. Front desk staff were kind and they said they upgraded our room from deluxe to premier deluxe (although they always say this so I don’t know if there truly was a difference). We didn’t get early check in and connecting rooms as I requested but we didn’t get rooms beside each other which was good enough. When we got to the room it was so nice. Looked newly renovated! Looked newer than the lobby and the hallway. So we were happy. Aircon was super strong and cold thoughout our 8 day stay. No carpet in the room, made it easier for luggages to roll. I felt it was cleaner that way too. Linens were crisp and clean. Pillows were super great and soft. For our king size bed we had 4 pillows and 1 extra. The bathroom was spacious but it had a wet floor set up so your tub and shower was beside each other. Tub is small so it fills up easily. Water is super super strong and goes from boiling hot to cold. We soaked everyday in the tub. My shower had low pressure in the first day but when I asked them to fix it, they did and it became super strong. If I may nitpick - I didn’t like their provided shampoo (made my hair stiff) and shower gel and lotion(didn’t like the scent). But it was totally ok. Just personal preference. They give two bottles of water a day. The provided ref was ok. Takes a while for our drinks to cool. Anyway moving on, the location of the hotel is beside asiatique so it’s noisy at night (we were in the 6F) because of the party boats boarding. Lots of singing. But only early in the evening. We tried the free tuktuk to asiatique and it was so fast like riding a rollercoaster. My daughter loved it. The location itself is nice because of the river view but it’s prone to a lot of traffic coming from places like icon Siam or central world. Outside the hotel were more than 5 massage spas. We tried one and had a great foot massage!! Loved it! We never tried the fee hotel boat to central pier because we didn’t want todeal with central pier and shift boats. I wish they had a free icon Siam boat like other hotels but that’s ok I guess it’s far. Also the boat doesn’t go at 12 noon so we just opted for a grab car to get around. Oh and also the breakfast buffet is great! They change selection daily so in 8 days we tried many different things. I loved the pork rib curry even though it was so spicy. The chef roams around every morning. Nice touch! Overall I recommend this hotel to all my friends who don’t want to break the bank but still want the resort feel by the river.

Good hotel in a convenient Bangkok location and in excellent condition. Everything was clean and worked properly. The staff were polite, friendly, and attentive. Breakfast and housekeeping could be arranged for an extra charge, although we didn’t use these services since there are plenty of places nearby for breakfast, lunch, and dinner. The only downside was that you can hear the neighboring room’s doorbell, even when the “Do Not Disturb” mode is on. Also, fresh water and toilet paper were not replenished automatically. The rooftop pool was a nice bonus and had everything needed for a comfortable stay. Overall, we were satisfied and can confidently recommend this hotel.

Addressed to Jon Warmington, the General Manager I recently stayed at Grand Mercure Bangkok Atrium room 842 from 27 May to 1 June and would like to share some feedback regarding my experience. First and foremost, I would like to emphasize that I genuinely enjoyed my stay. The hotel, facilities, and the majority of the team members provided excellent service, and overall I had a pleasant experience. In fact, I am not the type of guest who frequently raises complaints. During my travels, I spend very little time in my hotel room. Most of my day is spent outside the property, and my interaction with the hotel is generally limited to breakfast and sleeping. As such, it takes a significant issue for me to feel compelled to formally raise a concern. The first issue relates to breakfast. During my stay, I invited a Muslim friend to join me for breakfast. He entered the restaurant with me but did not consume any food because he was unable to find suitable options that met his dietary requirements. While I acknowledge that I did not raise this directly with the restaurant team at the time, I was surprised when Reception later informed me that they had verified that my friend had taken breakfast. From my perspective, entering the restaurant should not automatically be considered as consuming breakfast when no food was actually taken. Nevertheless, I have decided to let this matter rest and move on. The second issue is far more serious and is the primary reason for this email. On my final night at the hotel, I was expecting a visitor. However, Reception did not contact me to verify whether I was expecting anyone before allowing my visitor access to the guest floors. Instead, my visitor was simply directed to my room and arrived at my door unannounced. Having worked within the Accor group for approximately 15 years as a Duty Manager in Singapore, I am very familiar with hotel operational procedures, guest privacy standards, and security protocols. It has always been my understanding that when a visitor arrives for an in-house guest, Reception should first contact the guest to obtain authorization before granting access to the room floors. While my visitor was indeed expected on this occasion, Reception had no way of knowing that without contacting me first. Had the visitor not been known to me, this could have resulted in a serious security and privacy issue. In my professional opinion, allowing a visitor direct access to a guest room without prior verification is unacceptable and falls short of the standards expected from an Accor property. What further disappointed me was the handling of the matter after I raised my concern. I wish to be clear that I am not seeking compensation of any kind. My concern is not financial. Rather, I expect an appropriate resolution and acknowledgement of the seriousness of the issue. Simply being told ”sorry” was not sufficient given the nature of the security lapse. The alternatives presented to me by the Night Manager were also, in my view, unreasonable. One option was for me to move to another room on my final night. Considering that I was due to check out the following morning, I found this solution impractical and disruptive. Being asked to pack my belongings and relocate because of an issue that was not caused by me did not seem to be an appropriate resolution. I was also informed that a Reception Manager would speak with me. However, I was unable to wait indefinitely for the manager's arrival. As a guest who was raising a legitimate concern, I do not believe I should have been expected to delay my evening plans or remain available for an uncertain period of time. Furthermore, I was scheduled to leave the hotel at 7:00 AM the next morning in order to arrive at the airport early for my flight. For these reasons, I felt that the issue was not properly addressed during my stay, which is why I am bringing it directly to your attention. I am raising this matter not only as a guest but also

This hotel was a little far from some attractions but easily accessible by bike/car and tour bus. This hotel is full of color and vibrant fun! Friendly staff with a great lobby for guest interaction . There are many extra amenities, with the spa, ice pool and lounging space on the roof. The rooftop is a great place to finish the day, with food, and drinks. It is a great place to capture the moon.

On my first day, the Wi-Fi kept disconnecting every three minutes, which was incredibly frustrating for a business trip. I couldn't even prepare documents for clients. I repeatedly contacted the platform and the hotel front desk, and their solution was always to restart, restart, restart. Eventually, I had no choice but to inform the hotel and platform that I needed to cancel my remaining six nights. I was then told the hotel had no cancellation policy. But the hotel advertises Wi-Fi on the platform, and this is the kind of Wi-Fi they offer! Later, a telecom employee came and replaced the router, and only then did the internet work normally. Another issue was on the 27th, when they were repairing water pipes. There was construction noise early in the morning, and then the water was shut off during the day. On the positive side: the hotel is relatively clean and hygienic, the lobby is large, and there are many international guests, including people from India, Southeast Asia, and European backpackers. For 485 RMB a night, I can only say that with this standard, I feel I could find much better options next time.