5-Star Hotels in Bangkok

The location is excellent, making it very convenient to get around. The room was a bit small, but everything else was great, and I had a very comfortable stay. The food in the lounge was a bit simple, but the hotel's other restaurants were fantastic. I would definitely consider returning.

The hotel allowed us to check in early and even upgraded us to a club room. The staff were all very friendly, and the breakfast was excellent, especially for families with children. The seventh floor offers direct access to the mall for shopping and dining, making it a one-stop convenience. The only downside was that the fan was a bit noisy at night.

Overall, I highly recommend this hotel! It's located right next to the embassy, and a taxi from the airport costs around 400-500 Thai Baht (Grab is a little pricier), taking about half an hour. There's also the Rama 9 MRT blue line nearby, which is convenient for getting to Lumphini Park, the Grand Palace, or transferring to the green line to Sathorn Pier. From there, you can take a boat along the Chao Phraya River to ICONSIAM. There's a 7-Eleven downstairs – seriously, try the Meiji cantaloupe milk! Next door is the Central Rama 9 shopping mall, which has a Tops supermarket and a great Thai restaurant called Have a Zeed. There's also a Lotus's supermarket just across the street. The front desk staff and breakfast team were all very welcoming and provided excellent service. I had breakfast for four days; while the variety was a bit limited, it was clean and well-organized. The chef at the egg station made really good fried or scrambled eggs, and the Tom Yum noodles at the noodle station are definitely worth trying. The hotel pool is on the eighth floor; the water is clean, but there's no lifeguard. You can bring your own float, and the staff will even help you inflate it. Bangkok traffic can get pretty bad at night, with lots of honking, so I'd recommend choosing a higher floor for better sleep quality. The room cleanliness was also good. All in all, it offers fantastic value for money. Highly recommended! The Bangkok night view from the hotel is quite nice too.

The rooms are located in the Huai Khwang area, close to Huai Khwang MRT station. There are plenty of convenience stores and restaurants nearby. This hotel is very grand and luxurious, and the staff are warm and polite. It's my first choice every time I come to Bangkok for a business trip.

This hotel is absolutely fantastic! It's located right by the Chao Phraya River. The breakfast is abundant and delicious 😋, they even have grilled meats, and one day I had grilled salmon, plus really tasty noodles. You can also enjoy the river view while having breakfast. The gym and pool are both quite spacious. They also offer a free shuttle boat to the pier and a shuttle bus to the market. Perhaps because it's newly renovated, the value for money is excellent (much cheaper than other riverside hotels like the Four Seasons or Hilton). I hope the prices don't go up, haha, I definitely wouldn't come if it goes into the four digits.

Staying here for 4 days 3 nights! Location was closed to convenient store, pharmacy, local market and surrounded with foods shop and massage. However, bit distances from mtr station. So in and out i took grab and bolt. Since it doesnt cost much, I find the location are still good enough. Staffs were attentive, friendly and professional. Door guy always smile and greeting most of customer. Keep it up! Fitness centre and swimming pool open from 7am to 9pm, wifi was good too. I did not try the breakfast as it cost quiet expensive tho. Room were spacious, hot water and aircon working well, one thing that bit disturb me was I could hear next room were talking, so I believe the wall is pretty thin. Overall, I enjoy my stay!

A very good, affordable, and comfortable hotel, especially for its price. It's a bit far from the city center, but you can get to the nearest metro station for 100 baht by taxi and go anywhere. The room is large and spacious, and it's cleaned thoroughly every day. The rooftop fitness center and pool are also great. Only positive impressions.

The hotel is beautiful, bright, and contemporary. We couldn't check into our room immediately upon arrival, but we were able to leave our luggage at the reception desk while we went into the city. We had a spacious family room with a king-size bed and a bunk bed. The mattresses on the bunk bed were incredibly hard, offering no give at all when you sat on them. This took a lot of getting used to and wasn't very comfortable. The double bed was also firm, but slightly less rigid than the bunk bed mattresses. The restaurant on the 15th floor is good, with a decent variety of options on the menu. The view from the rooftop terrace and inside the restaurant is absolutely stunning! The swimming pool is on the same floor as the restaurant, also offering fantastic views. The only downside is that there are only a few sun loungers available. The coffee shop on the ground floor is nice and convenient. The coffee is delicious, and there's a wide selection of drinks. They also have croissants and other treats to go with your coffee. Prices are a bit higher than average. The hotel offers a shuttle service that runs hourly along a specific route, dropping you off at two BTS stations and the ARL (Airport Link), among other places. You can easily walk to the ARL station, it's about a 10-minute stroll, and you'll even pass a good breakfast spot along the way. The hotel is a bit further from well-known malls like MBK and Icon Siam, as well as Chinatown and Khao San Road. However, if you take the ARL and then transfer to the BTS, you can be in Chinatown in about 35 minutes. A 7-Eleven is located opposite the hotel, and there are many street food stalls on the street outside. Many locals pick up food there or even sit down to eat. The gym is good, open until 9 PM, and has air conditioning. The rooms were cleaned daily, and the beds were made. They always neatly arranged our nightwear on the bed in decorative shapes. Aside from the hard mattresses, we really enjoyed our stay at the hotel. We would definitely recommend it.

Addressed to Jon Warmington, the General Manager I recently stayed at Grand Mercure Bangkok Atrium room 842 from 27 May to 1 June and would like to share some feedback regarding my experience. First and foremost, I would like to emphasize that I genuinely enjoyed my stay. The hotel, facilities, and the majority of the team members provided excellent service, and overall I had a pleasant experience. In fact, I am not the type of guest who frequently raises complaints. During my travels, I spend very little time in my hotel room. Most of my day is spent outside the property, and my interaction with the hotel is generally limited to breakfast and sleeping. As such, it takes a significant issue for me to feel compelled to formally raise a concern. The first issue relates to breakfast. During my stay, I invited a Muslim friend to join me for breakfast. He entered the restaurant with me but did not consume any food because he was unable to find suitable options that met his dietary requirements. While I acknowledge that I did not raise this directly with the restaurant team at the time, I was surprised when Reception later informed me that they had verified that my friend had taken breakfast. From my perspective, entering the restaurant should not automatically be considered as consuming breakfast when no food was actually taken. Nevertheless, I have decided to let this matter rest and move on. The second issue is far more serious and is the primary reason for this email. On my final night at the hotel, I was expecting a visitor. However, Reception did not contact me to verify whether I was expecting anyone before allowing my visitor access to the guest floors. Instead, my visitor was simply directed to my room and arrived at my door unannounced. Having worked within the Accor group for approximately 15 years as a Duty Manager in Singapore, I am very familiar with hotel operational procedures, guest privacy standards, and security protocols. It has always been my understanding that when a visitor arrives for an in-house guest, Reception should first contact the guest to obtain authorization before granting access to the room floors. While my visitor was indeed expected on this occasion, Reception had no way of knowing that without contacting me first. Had the visitor not been known to me, this could have resulted in a serious security and privacy issue. In my professional opinion, allowing a visitor direct access to a guest room without prior verification is unacceptable and falls short of the standards expected from an Accor property. What further disappointed me was the handling of the matter after I raised my concern. I wish to be clear that I am not seeking compensation of any kind. My concern is not financial. Rather, I expect an appropriate resolution and acknowledgement of the seriousness of the issue. Simply being told ”sorry” was not sufficient given the nature of the security lapse. The alternatives presented to me by the Night Manager were also, in my view, unreasonable. One option was for me to move to another room on my final night. Considering that I was due to check out the following morning, I found this solution impractical and disruptive. Being asked to pack my belongings and relocate because of an issue that was not caused by me did not seem to be an appropriate resolution. I was also informed that a Reception Manager would speak with me. However, I was unable to wait indefinitely for the manager's arrival. As a guest who was raising a legitimate concern, I do not believe I should have been expected to delay my evening plans or remain available for an uncertain period of time. Furthermore, I was scheduled to leave the hotel at 7:00 AM the next morning in order to arrive at the airport early for my flight. For these reasons, I felt that the issue was not properly addressed during my stay, which is why I am bringing it directly to your attention. I am raising this matter not only as a guest but also

I had a wonderful stay at Hotel Metropole. The location was excellent, making it easy to explore the surrounding area and access public transportation. The room was clean, comfortable, and well maintained, with everything I needed for a relaxing stay. The staff were friendly, welcoming, and always willing to help with any questions or requests. The breakfast offered a good variety of fresh and delicious options, and the overall atmosphere of the hotel was warm and pleasant. I would definitely recommend Hotel Metropole to anyone looking for a comfortable and enjoyable stay, and I would be happy to return on my next visit.