Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 14, 2026|Grand Ocean View Room
Guest UserLocated on the southernmost tip of Phuket, although a bit far from the airport, it's right by Nai Harn Beach and very close to Rawai Seafood Market. It's also a decent distance from Phuket Town. The hotel is nestled on a hillside, giving it a very Southeast Asian 'Santorini' vibe. You can enjoy breakfast with the sea breeze and ocean views – it's truly delightful!
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Price per night from:TRY 5,679
Posted on Jul 12, 2026|1 Bedroom Villa, 1 King, Sofa bed, Sea view, Private pool
Guest UserThis stay far exceeded my expectations, highly recommended! The staff were warm and polite, check-in and check-out were very quick, and they patiently answered all my questions. The room was spotless, the bedding soft and comfortable, and the soundproofing was excellent, making for a very quiet night and a high-quality rest. The bathroom had a wet and dry separation, comprehensive toiletries, and stable hot water. Breakfast offered a rich variety and tasted great.
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Price per night from:TRY 12,408
Posted on Jul 25, 2026|Deluxe Two Double Room
Anonymous UserThe room facilities are very new, and the hotel environment is beautiful. It's quite close to the airport, which was convenient as I had an early flight the next day. The hotel has its own clean, uncrowded beach, making it a great choice if you're traveling with kids and just want to relax at the hotel and play on the sand. For meals or grocery shopping, the hotel provides a tuk-tuk service every 50 minutes during the day and every 30 minutes in the evening. By the way, the pizza place nearby is pretty good, and there's also an elephant feeding experience with two elephants, which was quite fun.
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Price per night from:TRY 5,111
Posted on May 17, 2026|Private Loft With Whirlpool
imjennywThe staff here are all very friendly and extremely enthusiastic. We especially appreciate Rach's proactive and friendly service.
Although the lobby is a bit far from the rooms and we had to call the front desk every time we went out or came back, the shuttle service arrived very quickly and never delayed us. Even when we returned late, there were always staff members on standby to drive us back to our room immediately.
The hotel provides shuttle services to and from the Old Town and Central Festival. It would be even better if we could take the shuttle to the Old Town and then be picked up from Central Festival on the return trip.
The room was spacious, clean, and the air conditioning was excellent, though the water pressure was a bit weak.
The hotel environment is quiet and peaceful, making it a perfect place to relax. I would definitely want to stay at this hotel again!
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Price per night from:TRY 5,938
Posted on Jul 21, 2026|Deluxe Room
Tania salI had a wonderful stay at Graceland Resort—I can’t be any happier. I arrived pretty late at night, and all I asked for was a nice, quiet room. The front desk lady Jenny at that time of night was incredibly considerate and sweet .She upgraded me to a pool room, and I truly appreciate that.
Also, there was a lovely cleaning lady Kanyakorn who cleaned me room every day and was very attentive and pleasant , she let me borrowed the iron exceptionally longer period of time😅Overall, I felt taken care of and very welcomed. The service and hospitality were excellent.
The breakfast was okay—I’d rate it about 6.7 out of 10—but the hotel itself is beautiful. It has a couple of pools and it’s right on the beach, with many restaurants around. Hotel got a small gym as well which is good enough for few days workout and oh yes they offer complimentary half an hour morning trainings as well which was nice . I also remember a v kind gesture from them i ordered late night food and they forgot to deliver to bring and on being reminded the food and beverage manager felt terribly sorry and wanted to send free meal next day which wasn’t needed for me so I declined politely but they were so sweet they still ended up sending a fruit platter to room.In all , with such great hospitality, I would definitely come back to the hotel. Customer service was awfully wonderful.
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Price per night from:TRY 3,300
Posted on Aug 15, 2026|1 King Bed Ocean View Club Access
Tuerqidexiaochou
I stayed at the Hyatt Regency Phuket for four days, and overall, the service, environment, and facilities were decent. Here are a few observations:
First, if you're traveling with children, keep a close eye on them. I saw a snake in the resort area; staff killed it on sight, stating it was venomous and to be careful.
Second, the service felt a bit casual. The pool hours were relatively short. Upon check-in, the front desk told me the pool was open from 7 AM to 7 PM. However, one morning I went to the pool after 7 AM, and it was still being cleaned. Staff also mentioned that opening times were quite flexible; one day they'd say 7:30 AM, another 8 AM. If you have plans, be aware that the pool closes quite early, right as the sunset glow appears. The hotel has two pools: a large one by the lobby entrance, and a small one up the hill at the CASA BOHO restaurant, which is tiny and more for ambiance than swimming or recreation.
Third, it's crucial to clarify reservation details upon check-in. My booking included breakfast and one other meal (lunch or dinner). Regarding where to use the lunch/dinner voucher, the front desk initially said one of the three hotel restaurants, the pool restaurant, could be used anytime, while the other two, Mizu (Japanese) and SaSa, required advance reservations. The next day, after confirming with lobby staff, we booked the Japanese restaurant for that evening, only to be told there that our package couldn't be used there. I also contacted Ctrip, who advised they would clarify which restaurants are included for future bookings to avoid inconveniencing other guests.
Fourth, due to my flight schedule, I wanted to request a late check-out until 2 PM. The day before, I received a message via Ctrip's self-service that they had requested late check-out from the hotel. Still feeling uneasy, I went to the front desk to ask, and they said Ctrip had not contacted them. I then called Ctrip's customer service, and after waiting for half an hour, I received a message that the hotel did not agree to the late check-out, and Ctrip didn't even call to explain.
Overall, the hotel's service felt professional but lacked warmth, being more formal than genuinely friendly. When issues arose, everything was handled in a by-the-book manner, lacking a personal touch.
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Price per night from:TRY 6,204
Posted on Jul 13, 2026
memory
I didn't have high hopes for this hotel due to its low rating on Ctrip and the room photos. However, my stay far exceeded my expectations. The room was much more upscale in person than it appeared in the pictures. While some power outlets, switches, and a few pieces of furniture were a bit dated, the overall quality was still evident.
We booked a one-bedroom luxury sea-view villa. Upon arrival, the staff warmly showed us two different layouts within this room type: one with separate living and sleeping areas, and another where they were connected. The bedroom and bathroom configurations also varied. We chose the latter, and the view was absolutely incredible.
The staff across all departments were excellent, always greeting us with a smile and providing great assistance. The tuk-tuk service was also very prompt, arriving within 2-3 minutes of calling. Because of the room's amazing view, we ordered room service for both dinners, enjoying our meals while watching the sunset. The food quality was also excellent, far superior to the Banyan Tree where we stayed a few days prior. There's a 7-Eleven within walking distance, and the walk from the hotel to the 7-Eleven offers nice scenery.
There were a couple of downsides. Firstly, the breakfast selection was limited (though the taste was decent), and the breakfast restaurant lacked air conditioning. Also, the air conditioning in the game room was often turned off; I hope they can improve this.
One more thing to mention: if your budget allows, I highly recommend upgrading directly to the one-bedroom luxury pool sea-view villa. The experience at this hotel differs significantly depending on whether you have a sea view or not.
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Price per night from:TRY 13,702
Posted on Aug 6, 2026|Deluxe Guest room, 1 King, Pool view, Balcony
Anonymous User
Close to the airport, we arrived at the hotel at 12 PM for an early flight. We initially planned to drop off our luggage, grab lunch, and then check in. To our surprise, the front desk lady was incredibly enthusiastic and helped us arrange three adjacent rooms for an early check-in. The service was truly exceptional! A big thank you to Berry for the arrangements! Also, several gentlemen proactively offered to drive the kids and elderly back to their rooms. The service was beyond words! The pool and facilities were great, and the kids loved them. Breakfast was also very high quality. We will definitely consider staying here again on our next trip to Phuket!
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Price per night from:TRY 5,140
Posted on Apr 16, 2026
Guest User
Spectacular views of the sea from the rooms make this resort a winner for feelings of peace and solitude. My room included a ceiling fan and a separate rain shower next to the bath tub. A massive free breakfast buffet starts the day for most guests, with changing options on a daily basis. Before breakfast I walked down the steep driveway to the private beach to swim either in the sea or the small pool next to it. At 7 am there is nobody around. One morning I took out a kayak (one hour free) which had stunning panoramic views. There are two swimming pools by the resort’s main building and both are delightful for swimming and relaxing.
Nothing much to do in the evening and the TV channel selection could be expanded with movie channels (e.g., HBO, Cinemax), educational channels like Discovery Asia, and nature channels like BBC Earth and Love Nature. I partook in a 90 minute herbal pack massage which was a bit pricy but very professional. Both lunch and dinner menus have sufficient variety of dishes and food quality was good. Staff were always helpful. In summary, Supalai Scenic Bay Resort is a wonderfully serene experience at a very reasonable room price.
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Price per night from:TRY 1,632
Posted on Feb 4, 2026
JacquesChen
Overall, I had a pleasant stay at Sunset Beach Resort. The facilities are a bit dated, but they are well maintained, which I truly appreciate. You can tell the resort takes good care of what it has.
The location is generally fine, though the beach directly in front of the resort isn’t the best. Patong Beach is about a 300+ meter walk away, which is manageable, just something to note for guests who expect a beachfront swimming spot.
The only part that slightly affected our experience was the shuttle service — not a big issue, but a memorable one. On 1 February, around 5:30 PM, we informed the front desk that we needed the 6:30 PM shuttle to Bangla Street. We even confirmed it twice and were told to sit and wait, as the staff would notify us when the shuttle arrived. We made sure they knew exactly where we were waiting.
By 7:00 PM, after no update, we went back to the front desk only to be told that the shuttle had already left. The staff apologized and admitted she had overlooked us, and arranged the next shuttle.
Nothing serious — just an unexpected extra 30 minutes of “resort relaxation time” we hadn’t planned for. 😊
Still, aside from this hiccup, the stay was comfortable, and with a bit more attention to shuttle coordination, the experience would be even better.
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Price per night from:TRY 1,567