I would like to say we lost power at 930 last night 01/14 and didn't get anyone to ask if we are ok or need more blankets, I feel I should get some money back .. no heat , lights, the staff all left and the place was left with angry people.... This morning after 8 the staff returned and asked if they can give us some money back and the girl was like NO ..NOTHING WE CAN DO AND WALKED AWAY..