4-Star Hotels in Phnom Penh

My boyfriend and I have traveled extensively across Southeast Asia, but this hotel is hands-down one of the best we’ve ever stayed at. The property itself is absolutely magnificent, and we spent hours enjoying the breathtaking rooftop pool. What truly sets this place apart, however, is the phenomenal staff. Everyone was incredibly friendly and welcoming. We have to give a massive shout-out to Sros, who worked in the downstairs lobby. Every single day when we returned, he greeted us with such genuine warmth. He always took the time to ask about our day and chat with us—it honestly made our whole trip feel so personal and special. We also need to praise Chef Rethy, who made the absolute best omelettes my boyfriend has ever had in his life! We wish we could mention every single staff member by name because the entire team was fantastic. We cannot recommend this hotel highly enough. We will 100% be staying here again on our next trip to Phnom Penh!

I really enjoyed my stay at Apsor Palace Hotel. It’s in a very convenient location, just a short distance from the Royal Palace and nearby shopping. The hotel was clean and well maintained, and the staff were genuinely friendly and welcoming. A comfortable and pleasant experience overall.

Hotel KVL is a solid city base in Phnom Penh with a good location and views over the Mekong River. It’s close to the main bar area and a weekend street market, but that also means the road in front is closed from around 4:30 p.m. on Saturdays and Sundays, so it’s worth checking how that might affect your arrival or departure. Make sure you get the exact room type you booked, as there can be discrepancies, and note that the water pressure is on the weaker side, though everything else in the room works well. Breakfast is decent with enough variety, and overall the hotel offers a nice urban contrast to the resort feel of the Park Hyatt in Siem Reap.

Location: at center of Phnom Penh, easily reach by grab. Room: neat and clean, size wise just ok, I get a nice view of Mekong river. Breakfast: variety not much but just ok you can request staff for additional egg menu. Staff: really friendly and greet you everytime. Shoutout to the breakfast staff who check with you everytime. Improve: although the towel is clean but it looks old and some have light yellowish stain which believes unable to wash out. It visible to naked eye. Which really unpleasant.

The staff consistently demonstrates exceptional friendliness and a strong commitment to assisting guests. The accommodations are maintained to a high standard of cleanliness. The hotel's location is particularly advantageous for those who appreciate vibrant nightlife. I fully intend to return and will enthusiastically recommend this establishment to anyone seeking a hotel in close proximity to entertainment venues. I commend the staff and management of the Sun & Moon Urban Hotel for their outstanding work. I am grateful for the remarkable hospitality extended to me, which created a sense of comfort and familiarity.

Our originally booked room would have been on the 9th floor, right below the pool and bar. We requested a different one. It wasn't the same category, but it was okay. The bed was a bit too soft and the pillows too thick. You can't please everyone, I guess. The bathroom was very small, but the shower had good water pressure and was hot. The breakfast area/cafe was far too small for so many guests, and it was too hot to sit outside. Breakfast was mediocre but sufficient. The location was superb. Very quiet on a side street, yet right in the heart of things. However, we had the bad luck of construction happening at the temple across the street. You should avoid that side of the hotel. The rooftop pool area is nice. The view over the city and the skyline, however, is sensational. Overall, the stay was good. We would gladly come back.

The view is incredible from your room but it’s not well laid out to enjoy it. The mattress was not great and slid about on the frame. The shower area floods within 1 minute into the room. The pool was lovely but the steam room is run down. The location is in the Chinese district. It’s ok for a 1 night stopover but I wouldn’t want to stay for longer.

Check-in was super fast, and the front desk staff was very friendly. The room was larger than I expected and had a really stylish design, not that outdated business hotel look. The bedding was just right – not too soft, not too firm – and the pillows were perfect. I'm usually someone who struggles to sleep in new places, but I actually slept soundly through the night! The soundproofing was also great; I didn't hear a single thing from the hallway. I have to praise the breakfast too. They had both Western and Chinese options, and the coffee was excellent. There were also local specialty snacks. While the variety wasn't huge, everything was exquisite and clean.

This hotel is so beautiful as is all the staff they made me so welcoming and couldn't do enough for me I definitely recommend staying here 👌

Nice hotel, comfortable bed, spacious room. Breakfast included. Polite staff. I arrived from the airport at 7:00 a.m., and reception said check-in wasn't until 2:00 p.m. (The website says 10:00 a.m.). They asked for an early check-in fee of $10.