Travelers Reviews of Suzhou Hotels

Somerset Emerald City
9.5/51844 Reviews
Suzhou New Area
This was our first time in Suzhou and we had heard a lot about Somerset through reviews and knew we would have a great time here. Our room was upgraded, but there was an initial challenge around an additional bed, which they got it resolved in some time. The front desk is helpful and speaks and understands some English. We found Adrianna, another colleague of hers and Kenneth very efficient and helpful with our requests. Coco, was very helpful at the restaurant guiding us through where to find vegetarian options during our breakfast. Rooms have the amenities you would need when you come with a family. You can't go wrong with this one! Overall, the kids enjoyed the stay and the location is decent.
Somerset Baitang Suzhou
9.6/5883 Reviews
Suzhou Industrial Park
Love our stay! Room with beautiful view, very clean, spacious. Breakfast was great! Very friendly and helpful staff. Oh and the robot helper was very cute and very helpful as well.
Somerset Suzhou Bay Suzhou
9.6/5957 Reviews
Wujiang Area
Fantastic environment, quiet and calm. If you want to spend some quality time without any chaos that is the place you should choose. The hotel staffs are also friendly and some of them can speak English which is good. The rent is also within budget (actually you will be amazed after seeing the amenities inside the room). From my perspective, I will rate 10/10.

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