Wheeling Hotels with Wi-Fi

Located in Wheeling, The Westin Chicago North Shore is in the suburbs, within a 15-minute drive of Marriott Theatre and Ravinia Pavilion. This upscale hotel is 8.9 mi (14.4 km) from Lake Michigan and 11.3 mi (18.2 km) from Northwestern Lake Forest Hospital.Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.Enjoy Italian cuisine at Saranellos, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekends from 6:30 AM to 10:00 AM for a fee.Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Wheeling? This hotel has 43994 square feet (4087 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 412 guestrooms featuring refrigerators and plasma televisions. Your pillowtop bed comes with premium bedding. Satellite programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

I have a child with Autism and called many properties to find a hotel with adjoining rooms. I called on Thursday and was told that such rooms were available and if I booked they would GUARANTEE them when I arrived. Coming from over 409 miles away by car, I find out after PAYING for the rooms and checking-in, I find the rooms were not adjoined once inside. I called the the front desk and was told they weren’t sure which rooms were adjoined and to speak with another team member after 7 am. I call back at 8:30 am and informed by a very rude team member that there was no housekeeping staff and therefore can’t have the adjoining room. They also mentioned that the other set of adjoining rooms was “out of order”, whatever that means. After explaining the reason why I made a booking in the first place for my Autistic son, they simply DID NOT CARE. The team member flat out told me that they can’t give me a dirty room. I called customer service and they also let me know that the front desk staff was rude and unhelpful. Choice Hotels customer service did leave a message to the hotel manager about processing a refund and requested that I check with them front desk when I leave as I felt I was wrong for them to switch and bait me that way. When leaving with my finally with me, the front desk team just kept lying and making excuses and would not process a refund. I have never felt so humiliated by such an experience and can’t believe how low the management can go by charging people for rooms they DON’T want. The final piece was when the team member denied that housekeeping wasn’t available which would have SOLVED the problem in the first place. Now I’m out of pocket and had to pay MORE at a hotel that was further away because the management (which actually denied my refund by informing me with their RUDE team member instead). DO NOT BOOK HERE. They are unwelcoming of anyone with children having disabilities and flat out rob you by passing the buck to someone else when they can’t explain their own fragile lies.