Best Hotels in Wheeling, United States

I have a child with Autism and called many properties to find a hotel with adjoining rooms. I called on Thursday and was told that such rooms were available and if I booked they would GUARANTEE them when I arrived. Coming from over 409 miles away by car, I find out after PAYING for the rooms and checking-in, I find the rooms were not adjoined once inside. I called the the front desk and was told they weren’t sure which rooms were adjoined and to speak with another team member after 7 am. I call back at 8:30 am and informed by a very rude team member that there was no housekeeping staff and therefore can’t have the adjoining room. They also mentioned that the other set of adjoining rooms was “out of order”, whatever that means. After explaining the reason why I made a booking in the first place for my Autistic son, they simply DID NOT CARE. The team member flat out told me that they can’t give me a dirty room. I called customer service and they also let me know that the front desk staff was rude and unhelpful. Choice Hotels customer service did leave a message to the hotel manager about processing a refund and requested that I check with them front desk when I leave as I felt I was wrong for them to switch and bait me that way. When leaving with my finally with me, the front desk team just kept lying and making excuses and would not process a refund. I have never felt so humiliated by such an experience and can’t believe how low the management can go by charging people for rooms they DON’T want. The final piece was when the team member denied that housekeeping wasn’t available which would have SOLVED the problem in the first place. Now I’m out of pocket and had to pay MORE at a hotel that was further away because the management (which actually denied my refund by informing me with their RUDE team member instead). DO NOT BOOK HERE. They are unwelcoming of anyone with children having disabilities and flat out rob you by passing the buck to someone else when they can’t explain their own fragile lies.

Located in Wheeling, The Westin Chicago North Shore is in the suburbs, within a 15-minute drive of Marriott Theatre and Ravinia Pavilion. This upscale hotel is 8.9 mi (14.4 km) from Lake Michigan and 11.3 mi (18.2 km) from Northwestern Lake Forest Hospital.Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.Enjoy Italian cuisine at Saranellos, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekends from 6:30 AM to 10:00 AM for a fee.Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Wheeling? This hotel has 43994 square feet (4087 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 412 guestrooms featuring refrigerators and plasma televisions. Your pillowtop bed comes with premium bedding. Satellite programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

This is the first time our family has had a long-term hotel stay. We are one week in and I couldn’t be more pleased with our experience here! We have a 2-bed, 2-bath suite that very much feels like a home. I wish they had these everywhere we travel. I assume it has been renovated, but the updates were done well, especially the bathrooms. I have interacted with staff members from the front desk, maintenance, and housekeeping, and they have all been exceptional. Any small issue has been quickly taken care of in a kind, friendly manner. The place felt clean upon arrival and housekeeping did a fantastic job making it feel so fresh again on cleaning day. Oh, and everyone has been properly masked. There is a coin laundry, which I would prefer something that takes a card, but it gets the job done. Breakfast is limited, of course, but very well organized. This place is a perfect mix of old-school hospitality with some modern elements. The layout feels like a little village and even the other guests have been very friendly. I’m so, so glad we decided to go with Residence Inn due to location instead of our original Airbnb plan. I would drive even further to stay here. With the popularity of Airbnb, Marriott should really consider investing even more in this hotel model!

With a stay at Hyatt Regency Deerfield in Deerfield, you'll be in the suburbs, within a 15-minute drive of Lake Michigan and Sportsman's Country Club. This hotel is 13 mi (20.9 km) from Northwestern University and 13.5 mi (21.7 km) from Naval Base Great Lakes.Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Satisfy your appetite at Jaxx Bistro, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Deerfield? This hotel has 15005 square feet (1394 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 300 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Hotel is what you should expect from a Courtyard - clean rooms, clean Bistro, attentive staff. No waiting at the front desk for help, mobile check-in spot on (not all Marriotts have this down yet), and quick service at the Bistro. No elevator, but only a two-story location and they let you know that at check-in. All amenities in the room are clean and functional. Portillos right next door for quick eats also.

Located in Lincolnshire, Homewood Suites by Hilton Chicago-Lincolnshire is in the suburbs, a 5-minute drive from Marriott Theatre and 7 minutes from Conway Farms Golf Club. This hotel is 5.9 mi (9.4 km) from Northwestern Lake Forest Hospital and 7.6 mi (12.2 km) from Lake Forest College.Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.Grab a bite from the grocery/convenience store serving guests of Homewood Suites by Hilton Chicago-Lincolnshire. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.Make yourself at home in one of the 125 guestrooms, featuring kitchens with full-sized refrigerators/freezers and microwaves. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Cable television is provided for your entertainment. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

We are currently staying here while I make this review. This is our 5th day here. We have 2 rooms. It’s clean and tidy, pool is not heated which is a bummer as kids love to swim but it’s snowing at this time even though it isn’t winter yet. Housekeeping is great, the ladies tried to speak english as I tried to speak Spanish. Breakfast was better than other hotels and the lady staff was very pleasant and attentive. The place is not in a busy area which we liked as my daughter’s daycare is just beside this hotel. The front desk person I spoke with though this afternoon needs training in customer service as his service was -meeeeeh. I asked him a question about looking at another room with connecting door, I got complete silence with him looking through printed papers... I waited in complete silence for him to acknowledge that he heard me but he just clicked on the keyboard making me guess if he heard me at all. I asked if he heard me and said,”yes, I’m checking the rooms.” It’s either he is really not a friendly and approachable person but he as a front liner should learn to have these customer service traits. I guess it’s not just me as my husband also noted it first day when he checked the rooms. We are moving to another hotel nearby anyway.

Very close to the airport, there is also a shuttle bus from the airport hotel, which shares a car with the Hyatt next to it. The environment is not bad. It is also a newly built hotel. The air conditioner seems to be unable to open, but the time we went was not very hot. It doesn't matter if the air conditioner is not turned on. If it's summer, you still have to think about it.

Great place to stay for the price. The room was clean and the breeds were very comfortable. Some of the rooms do not have hair dryers. I borrowed one from the front desk. He was very reluctant to loan us one but did. I returned it when we checked out. There are supposed to be refrigerators in some rooms but not the one I stayed in. I like that the floors were laminate and not carpet. Very affordable clean place. Restaurants near by and easy to find

Staff all were nice, helpful and pleasant. The air conditioning, even when on low fan (choices are low fan, high fan and off), blows very cold regardless of the temperature. It is fine for at night when you are under a blanket but uncomfortable when sitting in the room. Furniture arrangement is strange. The air conditioning unit is in front of the window. The bed is so close to the air conditioning unit that you have to walk side ways to get to that side of the bed. That half of the room also includes a dresser + TV and a table. The half of the room away from the window has a desk and a chaise lounge but is pretty much a lot of open floor space. The toilet is so low to the floor that standing up afterwards is a little bit of a challenge. The breakfast is not up to Holiday Inn Express standards. The dry cereal I ate was stale. They do not have hard-boiled eggs and they provide mini bagels, not full sized, and they have no taste, We never saw any information about things to do or places to eat in the vicinity.