Homewood Suites by Hilton Waterloo/St. Jacobs

Homewood Suites by Hilton Waterloo/St. Jacobs Reviews

Homewood Suites by Hilton Waterloo/St. Jacobs

45 Benjamin Rd, Woolwich, Waterloo Regional Municipality, CanadaView Hotel Details
Homewood Suites by Hilton Waterloo/St. Jacobs
Homewood Suites by Hilton Waterloo/St. JacobsHomewood Suites by Hilton Waterloo/St. JacobsHomewood Suites by Hilton Waterloo/St. Jacobs
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Homewood Suites by Hilton Waterloo/St. Jacobs Guest Reviews

4.3/5
Very Good
105 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(105)
Positive reviews(102)
Reviews with photos/video(2)
Negative reviews(3)
Anson op
Stayed in Dec 2023
Couples
13 review
4.7/5
Amazing
Posted on Dec 24, 2023
Everyone was friendly, I love the atmosphere here. Lot of parking here
Guest User
Two-Bedroom Suite - Non-Smoking
Stayed in Mar 2024
Family
4 review
3.0/5
Posted on Mar 28, 2024
Very average hotel. The breakfast is also terrible. Not recommended.
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Guest User
Stayed in Sep 2023
Family
8 review
3.2/5
Posted on Sep 13, 2023
Facilities: Basic facilities are complete, basically consistent with the perception of overseas hotels Cleanliness: Overall clean and tidy, but not cleaned every day, and the refrigerator and dishwasher in the room are very noisy Service: There is only one person at the front desk. If you have any questions, you can only go to the front desk. Location: There are several hotels nearby, about a 10-minute drive from the university, but the surrounding area feels very desolate
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Yanzhi。
Stayed in Aug 2023
1 review
5.0/5
Outstanding
Posted on Aug 30, 2023
#positive #I was happy with the Toiletries, Soundproofing, Hotel Smell, Mosquito Control Measures; #negative #I was disappointed with the Nearby Shops, Location; #positivereview#I am satisfied with the toiletries, soundproofing, hotel smell, and mosquito control measures; #negativereview#is disappointed with the neighboring shops and location.
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Guest User
Stayed in Aug 2021
Family
1 review
4.0/5
Very Good
Posted on Aug 26, 2021
It is worth recommending that the hotel has free afternoon tea at 5:00 pm, and the lobby also has unlimited coffee and tea. The room is big enough and the staff is polite.
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Amanda
Stayed in Feb 2024
Business travellers
2.0/5
Posted on Feb 13, 2024
The beds were uncomfortable. There was not enough blankets and the fans wouldn’t shut off even when thermostat was switched to off so we frozen and slept horribly.
Scott
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 6, 2024
Spacious rooms, comfortable beds, nice pool and lobby areas, good breakfast and accommodating staff. What more can you ask for in a hotel?
Verified traveler
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 7, 2024
Great! The pool was nice and warm and great for the kids. Showers were nice and spacious and everything was clean and in good condition.
Shannon
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 24, 2023
The staff at reception was welcoming and helpful. Room was very spacious and kitchenette was well equipped. Breakfast was quite good.
Karen
Stayed in Dec 2023
Family
4.0/5
Very Good
Posted on Dec 17, 2023
No bar or restaurant on site. Pool not available. Had to walk across in the cold to other building for pool and glass of wine. Only two chives of white wine and only one size of glass.
Michael
Stayed in Dec 2023
Business travellers
5.0/5
Outstanding
Posted on Dec 16, 2023
Great hotel for a long visit with a small kitchen space. Clean and spacous rooms. I will continue to stay here for all my future trips.
Nancy
Stayed in Nov 2023
Couples
4.0/5
Very Good
Posted on Nov 23, 2023
Staff were very helpful and attentive. Our bill included a “Tourist tax” aka money grab. It is unconscionable to me that a hotel already charging a high rate would include this ridiculous tax.
Sarah
Stayed in Feb 2024
Business travellers
5.0/5
Outstanding
Posted on Feb 29, 2024
Great breakfast, clean rooms super spacious ! Really pleasant staff.
Paulla
Stayed in Nov 2023
Family
5.0/5
Outstanding
Posted on Nov 20, 2023
The room was clean. We loved the full kitchen as well as the roomy living room area. The location was perfect. We were able to scoot over into Saint Jacobs the surrounding farms as well as the market.
Randy
Stayed in Nov 2023
Family
4.0/5
Very Good
Posted on Nov 5, 2023
Overall a good stay. Beds were very comfortable and facility was quiet. Negatives would have to be the breakfast. Could be improved upon quite a bit. Also room could have been cleaner. Whole bunch of dead flies on the window sill. Not a huge deal but still shouldn’t be there.