Lijiang Caizu Holiday Hotel

Lijiang Caizu Holiday Hotel Reviews

Lijiang Caizu Holiday Hotel

No.531, Shangji Road, Huangshan Town, Yulong, ChinaView Hotel Details
Lijiang Caizu Holiday Hotel
Lijiang Caizu Holiday HotelLijiang Caizu Holiday HotelLijiang Caizu Holiday Hotel
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Lijiang Caizu Holiday Hotel Guest Reviews

4.8/5
Amazing
364 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(364)
Positive reviews(359)
Reviews with photos/video(152)
Easy to get around(71)
Close to train station(54)
Delicious breakfast(48)
Large rooms(43)
Loved the view(34)
Friendly front desk staff(32)
Luxurious(8)
Excellent afternoon tea(6)
Negative reviews(5)
Mukipearl
Deluxe King Room
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on May 26, 2024
The room is spacious with a clear view of Jade Dragon Snow Mountain.
Response from Property: Dear guests, your affirmation and praise are the driving force for us to move forward. It is our responsibility to provide you with high-quality hotel service and comfortable accommodation experience. The basic hotel rooms start from 50 square meters, including intelligent toilets, bathtubs and super large floor-to-ceiling viewing windows, allowing you to overlook the snow-capped mountains even in the hotel. Thank you again for your affirmation of our hotel facilities. We will continue to work hard to improve the level of hardware facilities and maintenance to ensure that we provide you with a more comfortable, safe and convenient accommodation experience. At the same time, we will also record your feedback and continuously improve and optimize to bring a more quality accommodation experience to all customers!
paigeneo
Deluxe King Room
Stayed in Jan 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jan 5, 2024
This is a 5 star luxury hotel located just across the lijiang train station (5mins walk). The station surrounding area is being developed to cater to tourism so u will find McDonald's and coffee places ard and just across the street from the hotel. Amenities wise, everything exceeded our expectations for the price point we paid - room was equipped with smart switches, a huge bathtub and a larger than king size bed. We got a room with mountain view, and that's highly recommended esp if u would like to catch a glimpse of the sunrise hitting Yu Long Snow Mountain in the morning. Staff service was great and the welcome snack platter was a nice touch. Will stay here again.
Response from Property: Your affirmation and praise is our driving force forward, to provide you with high-quality hotel services and comfortable accommodation experience is our responsibility, the hotel rooms are more than 50 square meters, including smart toilets, bathtubs and large view Windows, so that you can also look at the snow mountains in the hotel. Thank you again for your recognition of our hotel facilities, we will continue to work hard to improve the level of hardware facilities and maintenance, to ensure that you can provide a more comfortable, safe and convenient stay experience. At the same time, we will also record your feedback, and constantly improve and optimize to bring a better accommodation experience for all customers!
gil izhak
Deluxe King Room
Stayed in Apr 2024
Couples
9 review
4.7/5
Amazing
Posted on May 1, 2024
Arrived at 1:00 am in the train. Very short walk. We had our key ready for us. In 1 minute we entered our room. Weleft in the morning for some tracking. Very good for what we needed
Response from Property: Dear guest, thank you for your good comments, we look forward to see you in the near further.have a nice day ~
Cathie Chua
Mountain View Suite
Stayed in Jan 2024
Couples
7 review
5.0/5
Outstanding
Posted on Feb 23, 2024
Book this hotel, very convenience walking distance from train station. Clean and staff is very helpful too. Can travel to many places and easy to get a cap or taxi.
Response from Property: Thank you very much for your praise of our hotel, in addition to accommodation, the hotel also has a lounge coffee bar, gym, swimming pool, SPA, chess room and other supporting facilities, only for you and all customers can have a more comfortable, safe and convenient accommodation experience, let you feel the warmth and comfort of home here, leave you a good memory, looking forward to meeting you again!
Stephan
Deluxe King Room
Stayed in Jun 2024
Solo travellers
7 review
3.7/5
Posted on Jun 3, 2024
Unfortunately, the swimming pool was closed and there was no hotel bar. In addition, the location is very far from the center. The rest of the hotel is neat and fairly new.
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Response from Property: Dear guest, thank you for choosing to stay at Lijiang Caizu Holiday Hotel and sharing your check-in feedback with us. We sincerely apologize for learning that you did not enjoy a satisfactory experience during your stay. All along, we hope to listen to the voices of the guests, including different opinions that can help us continuously improve. At present, the outdoor swimming pool of the hotel is in a state of maintenance. I have shared your suggestions and feedback to the relevant departments and have accelerated the work of swimming pool maintenance. Thank you again for your sharing. We sincerely await your next stay to witness our progress and improvement.
YeeWan
Mountain View Premier King Room
Stayed in May 2024
Business travellers
35 review
5.0/5
Outstanding
Posted on Jun 2, 2024
I have stayed in many five-star hotels in Lijiang. This is my fourth time staying at Caizu Hotel. First of all, the hardware and hygiene of the hotel room can be called five-star. The scenery is also unique. You can see the Rizhao Jinshan Mountain in front without getting up early. The geographical location is excellent. It takes five minutes to walk to the high-speed rail station and 20 minutes to the airport. The front desk service and room butler service are also first-class in Lijiang. Very considerate and efficient. I will patronize next time.
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6/9
Response from Property: Thank you very much for your kind review! We are well aware of the importance of location and transportation to travelers. Our hotel is located opposite Lijiang High-speed Railway Station, which is only a 3-minute walk away. It is only a 15-minute drive to visit Lijiang Old Town, and it only takes about 20 minutes to get to Lijiang Airport, so we will continue We strive to improve the transportation convenience around the hotel and provide better services to ensure you are more comfortable and happy during your stay. The hotel can also provide pick-up and drop-off services for all customers. You are welcome to make an appointment/inquiry in advance and we will serve you wholeheartedly. Thank you again for your support and trust!
Shanzhuyuyoumodou
Mountain View Deluxe Twin Room
Stayed in May 2024
Friends
3 review
5.0/5
Outstanding
Posted on Jun 2, 2024
This is my second time in Lijiang. This time I booked this hotel. It is located near the high-speed rail station. It is very convenient. The room is large and well-equipped. There are many types of breakfast. Service: Good and considerate👍
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Response from Property: We are very honored to see your affirmation of our hotel's food! Our restaurant can accommodate 320 people dining at the same time, and can also provide customized buffet and table banquet services. The largest banquet hall can accommodate 800 people for banquets at the same time. We will continue to provide you with high-quality breakfast and a good dining environment, as well as high-quality The service makes you feel the warmth and comfort of home here. We also look forward to meeting you next time!
Anonymous User
Deluxe King Room
Stayed in May 2024
Business travellers
278 review
4.8/5
Amazing
Posted on May 29, 2024
The hotel is very close to Lijiang Railway Station. The service attitude is thoughtful, enthusiastic and professional. The buffet breakfast has a rich variety and tastes very good. The surrounding transportation is also very convenient.
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Response from Property: Dear guest, thank you very much for your praise of our hotel. In addition to accommodation, the hotel also has lounges, coffee bars, gyms, swimming pools, SPA, chess and card rooms and other supporting facilities, just to provide you and all customers with more comfort and safety. , the convenient accommodation experience will make you feel the warmth and comfort of home here, leaving you with wonderful memories. We look forward to meeting you again!
Guest User
Deluxe King Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 27, 2024
The service attitude was very good. They called us two days in advance to ask about our needs and upgraded the room type for free so that we could see the snow-capped mountains. Although the weather did not allow us to see the golden mountain, the scenery was still very good. The sanitation was very clean, the bedding and bathroom were very clean, and the stay was very comfortable.
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Fodengdianlianghuaguangxian,yixianshengjijiumonian
Deluxe King Room
Stayed in Apr 2024
Other
7 review
5.0/5
Outstanding
Posted on Apr 12, 2024
This hotel is so convenient. I came by train and saw the big logo of this hotel when I got out of the station! It's less than 3 minutes' walk from the station. It's super close~ The room is decorated in a light luxury style. The breakfast in the hotel is also super delicious. The service is very good and worth recommending.
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Response from Property: Thank you very much for your affirmation and evaluation of our hotel services! We will continue to provide high-quality accommodation experience, including delicious catering services, comfortable travel pick-up and objective travel itinerary guide, etc. Recently, our catering production depar**ent has also launched new afternoon tea and desserts, and we sincerely invite you to come and experience it. If you have any questions or need help during your trip, please feel free to contact us and we will be happy to serve you. Thank you again for your support and trust!
Lijiachen
Deluxe King Room
Stayed in Apr 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Apr 12, 2024
The location is excellent and very comfortable. It is diagonally opposite the Lijiang Railway Station, and it takes less than 5 minutes to walk from the station. The room facilities are super complete, the hygiene is very clean, the bedding is very comfortable, and the floor-to-ceiling windows can also see the Jade Dragon Snow Mountain. Desserts will also be prepared for check-in. It is very cost-effective! Worth recommending
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Response from Property: Your affirmation and praise are the driving force for us to move forward. It is our responsibility to provide you with high-quality hotel services and comfortable accommodation experience. All hotel rooms are over 50 square meters, including smart toilets, bathtubs and oversized floor-to-ceiling windows. You can also look at the snow-capped mountains from the hotel. Thank you again for your affirmation of our hotel facilities. We will continue to work hard to improve the level and maintenance of hardware facilities to ensure that we provide you with a more comfortable, safe and convenient accommodation experience. At the same time, we will also record your feedback, continue to improve and optimize, and bring a better accommodation experience to all customers!
Guest User
Deluxe King Room
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 12, 2024
This time I came to Lijiang, I chose this hotel. The location is very good. You can see it when you get out of the train station. It is very convenient to catch the train. The hotel is newly decorated, fully equipped, and the room is very spacious. When the weather is good, you can clearly see the snow-capped mountains outside the window. The hotel service is also very good, and afternoon tea is provided. Highly recommended! !
Original TextTranslated by Google
Response from Property: Your affirmation and praise are the driving force for us to move forward. It is our responsibility to provide you with high-quality hotel services and comfortable accommodation experience. All hotel rooms are over 50 square meters, including smart toilets, bathtubs and oversized floor-to-ceiling windows. You can also look at the snow-capped mountains from the hotel. Thank you again for your affirmation of our hotel facilities. We will continue to work hard to improve the level and maintenance of hardware facilities to ensure that we provide you with a more comfortable, safe and convenient accommodation experience. At the same time, we will also record your feedback, continue to improve and optimize, and bring a better accommodation experience to all customers!
Anonymous User
Deluxe King Room
Stayed in Apr 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 12, 2024
The hotel is very big, the decoration is still very beautiful, and the configuration is very complete. What I like most is the service of this hotel. The private butler is very considerate, and the overall experience of the room is super comfortable! The bed is very soft, and the dry and wet separation design~ The location of the hotel is also good, very convenient, recommended! !
Original TextTranslated by Google
Response from Property: We are very honored to see your affirmation of our hotel's food! Our restaurant can accommodate 320 people at the same time, and can also provide customized buffet and table banquet services. The largest banquet hall can accommodate 800 people at the same time. We will continue to provide you with high-quality breakfast and a good dining environment, as well as high-quality services, so that you can feel the warmth and comfort of home here. We also look forward to meeting you next time!
Guest User
Deluxe King Room
Stayed in Apr 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Apr 9, 2024
This hotel has complete facilities, including a gym, a swimming pool, and everything else. The location is also very good. It is very close to the train station and can be reached in less than 5 minutes on foot. I think the hotel lobby is super grand, and even the floor is shining. When you enter the door, you feel like you are not staying in a hotel, but attending a large banquet. The front desk staff are very efficient, quick and concise, and enthusiastic. The service of this hotel is still good. There is also a private butler to provide service, which is very good. People can tell at a glance that this hotel is customer-centric and the service is very good. I called the front desk to send some water, and it was delivered to the room very quickly. The speed of the guest room is really great! ! The hotel meals are also delicious, especially the rice noodles they make, which tastes great. I like the breakfast of this hotel very much. There are many styles and the taste is very good. You still have to choose such a hotel when you travel. The service is good and the location is good. It is hard not to be moved! ...
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Response from Property: Thank you very much for your affirmation and praise of our hotel! We will continue to work hard to improve service quality. All rooms in the hotel are equipped with smart bathrooms and electric curtains to provide guests with a better stay experience. Panoramic floor-to-ceiling windows allow you to look at the snow-capped mountains in the distance. If you have any other suggestions or comments, please feel free to contact us. Thank you again for your support and trust!
⁵⁵₃₃
Deluxe King Room
Stayed in Mar 2024
Friends
2 review
3.2/5
Posted on Mar 18, 2024
The shower room glass door malfunctioned and could not be opened and closed normally. It suddenly fell and caused a pinched toe. After the accident, I called the front desk. It took more than 10 minutes for the staff to arrive at the scene. Fortunately, no more damage was caused. I hope the hotel will strengthen the inspection and maintenance of facilities and equipment.
Original TextTranslated by Google
Response from Property: We are very sorry that we did not bring you the best stay experience. We have made rectification plans regarding the facilities in the room you mentioned and will deal with them in a timely manner to avoid similar problems from happening again. We always strive to provide the highest quality service and comfortable accommodation. In this regard, we will work hard to improve the level and maintenance of hardware facilities to ensure a more comfortable, safe and convenient accommodation experience for all guests. Thank you for your comments and understanding. We promise to do our best to improve our services and look forward to your visit again.