Hotel location next to the highway, convenient transportation, more than 30 minutes drive to Liverpool Center, comfortable environment, good service, free fitness room and swimming pool in the hotel.
A modern hotel, overlooking the sea, within walking distance of Southport's main attractions. The bedroom was clean, comfortable and well equipped and it was serviced daily, which is not always the case these days. Lots of choice for breakfast. We opted for the set dinner, which was fairly limited but sufficient for one night.
The village Hotel in bromborough was massive, great staff and very clean. The bedroom we had was massive and had 2 double beds. Great sized bathroom.. we would definitely stay again
We arrived at the hotel after 10pm having drove from London, it was my seven year old daughter and I. On check in we weren’t given any sort of induction and just given our room key. Our room was spacious, but had a few carpet stains and smelled musty. We had asked for a quiet room but was placed next to a conference room on a main thoroughfare. We also had a courtyard at the back of our room with people drinking and smoking of an evening. We had to ask for a pass for the pool which wasn’t provided at check in. Breakfast was okay but not as good as The Holiday Inn and other than Tony the staff were miserable. On checking out I spoke to the manager about the noisey room and he offered a free nights stay. I worked at the hotel 1998-2001 and it has been upgraded since and is fairly nice. However noisey rooms is the main issue.
Hotel near City Centre,Liverpool71.4% of visitors choose this area
GGuest User2025.06.28
Check in was terrible with long queues even though we had used the online check in. Waiting for half an hour as each customer had to pay city tax and have all their details input into the computer and a wasteful A4 sheet of paperwork printed in another room, before being presented and stapled with door keys. During the wait there was a woman ranting and yelling at staff about her son who was accommodated in the hotel. She said that he was being allowed to **** ***** in his room. She was escorted out. Only one lift was working which was a pain as I have difficulty walking and was situated on the fifth floor. Lift stunk of ********. Hotel seemed to be accommodating a lot people that had unfortunately found themselves homeless. The room looked dated and the carpet was covered in burns from an iron. The bed was nice and comfortable and the linen was clean. The bathroom tiles were filthy with soap runs and greasy hands prints. Bathroom ceiling was covered in mould. Bathroom in desperate need of updating and deep cleaning. Bath was yellow with age and looked like it was installed when time began. Tea and coffee making facilities in the room were adequate but the containers for the sachets of coffee and tea were very unclean and looked as if they are never rinsed out. There were cigarette burns and stains on the curtains. In general I was really disappointed. We had stayed here about 20 years ago and this is a beautiful hotel with chandeliers and grand decor downstairs. The place just looked neglected and run into the ground with minimal staff, very basic cleanliness and no recent refurbishment.
Pleasantly surprised, after the turmoil the hotel has been through. The young lady on reception when we booked in, was very professional & pleasant.
It was great value for money, we will return.
Thank you!!!
Great stay at the Knowsley. The staff were friendly and there is parking which is a bonus. The rooms were generally clean but the dining area could have been cleaner - some crockery needed re-cleaning. The fire alarm went off mid way through the night but was quickly dealt with. The breakfast was OK - a good selection of food but the ingredients were of low quality and quite greasy. I'd stay here again however but would go elsewhere for breakfast.
Hotel near City Centre,Liverpool71.4% of visitors choose this area
RRosa2025.08.17
Great location in the heart of the city. Was given a huge family room instead of a standard room. Happy with the service and overall experience. Extractor fan in the bathroom can't be turned off so the noise could be an issue. If cleaned would be less noisy!
A hotel with no bright spots, saying that the old is not old, and that the new is not new. The little milk bag for drinking tea in the room was opened by the last guest, but it was not cleaned and kept for me. The breakfast is very simple, the English breakfast is a little bit simple and there are few other options, and it is not worth the price of more than 2,000.
My partner and i have just returned from a 3 night stay over Easter Bank holiday weekend with our french bulldog skyler. This is a brilliant hotel, lovely and clean, staff were very helpful and very accommodating. breakfast was lovely. I would definitely recommend this hotel to family and friends. I would definitely return next time we visit southport. Thanks to all the royal clifton staff that made our short break amazing
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111 reviews
7.9/10
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7.5/10
LLeeExcellent apartment, clean and everything we could need. Stayed here with my son for a dad and lad city break. Location is perfect. Very close to the centre. Would definitely stay here again and would highly recommend to others.
SSqrz_96Great stay at the Knowsley. The staff were friendly and there is parking which is a bonus. The rooms were generally clean but the dining area could have been cleaner - some crockery needed re-cleaning. The fire alarm went off mid way through the night but was quickly dealt with. The breakfast was OK - a good selection of food but the ingredients were of low quality and quite greasy. I'd stay here again however but would go elsewhere for breakfast.
KKennedy83Firstly the bad points-
*The Carpark was full of old furniture from the hotel and empty beer barrier preventing you getting parked,
*The hotel has turned into more of a party venue hotel rather than the beautiful hotel it was when I last came with my daughter 2018.
*tap in the kitchen area in our room only let out hot water and unfortunately the room stunk of what I could only describe as a sewerage smell? Whether the drains needed maintenance I’m not sure but I I just sprayed some deodorant around to help make it not smell quite as bad because I was so tired I didnt want to have to swap rooms.
*There was also no phone to call reception which I found strange and the remote for the tv was missing the back of it.
I put all this bad points down to the fact that when I previously came it was owned by someone who really cared about the maintenance and reputation of the hotel but now I’ve found it’s since been sold it seems the new owner isn’t as bothered and all what the shankley represented before eg, maintenance, luxury, football themed has kind of turned more into a tacky themed hotel and doesn’t feel classy anymore. I’d probably not stay here again as it’s not the same as it was and just the whole feel of hand hotel is different. It’s not the best if you have come with kids as there’s lots of drunken guests in the hotel and it’s noisey but thank goodness it’s a large hotel as you don’t hear the noise from downstairs. We were on level 3.
Our room was lovely and big with a large double bed and 2 twins pushed together, a kitchen area with tea bags and coffee (no biscuits but that didn’t bother us as we had snacks with us
The upsides were-
*Staff were pleasant,
*breakfast was amazing with everything you could possibly as for,
*hotel was mainly quiet on the 3rd floor, room was on the whole clean and had a hair dryer, iron and ironing board with a safe.
* . The bathroom was lovely especially the bath as it was a jacuzzi with a waterfall shower. Everything was clean from what I could see.
GGuest UserVisit to watch the famous Accrington Stanley play Liverpool in the fa cup , hotel really easy to find, nice room bar and restaurant masons , found parking nearby 5 min walk (under £16 for 24 hours) B parking. Only downside was this hotel is in the thick of it for late night clubs and outside so called garden bars , so it was pretty noisy in the room , it didn’t really bother us cause we both can sleep through fireworks. But if you’re a light sleeper and need to be in bed early take some ear defenders .
GGuest UserCheck in was terrible with long queues even though we had used the online check in. Waiting for half an hour as each customer had to pay city tax and have all their details input into the computer and a wasteful A4 sheet of paperwork printed in another room, before being presented and stapled with door keys. During the wait there was a woman ranting and yelling at staff about her son who was accommodated in the hotel. She said that he was being allowed to **** ***** in his room. She was escorted out. Only one lift was working which was a pain as I have difficulty walking and was situated on the fifth floor. Lift stunk of ********. Hotel seemed to be accommodating a lot people that had unfortunately found themselves homeless. The room looked dated and the carpet was covered in burns from an iron. The bed was nice and comfortable and the linen was clean. The bathroom tiles were filthy with soap runs and greasy hands prints. Bathroom ceiling was covered in mould. Bathroom in desperate need of updating and deep cleaning. Bath was yellow with age and looked like it was installed when time began. Tea and coffee making facilities in the room were adequate but the containers for the sachets of coffee and tea were very unclean and looked as if they are never rinsed out. There were cigarette burns and stains on the curtains. In general I was really disappointed. We had stayed here about 20 years ago and this is a beautiful hotel with chandeliers and grand decor downstairs. The place just looked neglected and run into the ground with minimal staff, very basic cleanliness and no recent refurbishment.
GGuest UserThe hotel's location for where we needed to go was excellent. This includes, the open top bus, Echo arena, central town with pubs, restaurants, etc and transport.
Staff were friendly and helpful. Nothing was too much for them. Our room was spotless. The shower was a big walk-in one with shampoo, conditioner and body wash provided.
We will definately stay here again and recommend it to friends and family.
TTakhisis4twMy favourite place to stay in Liverpool, and probably the whole of the UK. The spa is amazing and is true to the advertised pictures, in fact it's even better because they don't show off everything there! The rooms are spotless and so lovely, the staff are all super friendly and polite and cannot do enough to help. Treat yourself to an amazing high class experience for reasonable prices. The thermal journey is an absolute must.
GGuest UserIt was a surprisingly pleasant stay. I stayed here for one night to attend a business engagement in the building next door. Reception staffs were very friendly and offered their free luggage storage service. Room is clean and spacious with great view of the city. They use Rituals as bathroom amenities. There is food 24/7. Breakfast selection was comprehensive (full English breakfast, cereal, fruits, bread, tea and coffee, juice, milk)
RRosaGreat location in the heart of the city. Was given a huge family room instead of a standard room. Happy with the service and overall experience. Extractor fan in the bathroom can't be turned off so the noise could be an issue. If cleaned would be less noisy!
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