I booked this location for a real “British Experience.” Although I don’t know if it was a real experience, it was a REAL experience. From the moment the car arrived, I was impressed and in love. It is a true country estate, surrounded by green rolling hills and ancient trees. The first view down the driveway was of a stunning estate with beautifully landscaped grounds. We arrived early and they were able to register us immediately. The only downside was the number of stairs to get to the room, but this was minimal. The interior was breathtaking, the outside was awe inspiring. We had originally planned on taking a day to go to London, but quickly decided to stay and enjoy the relaxing atmosphere of the estate. The food was wonderful but the breakfast hours were not as noted. On Saturday, we arrived at 10:30 for breakfast and the buffet was nearly empty, however the staff were kind enough to bring us the few things we needed. The staff were wonderful and added to the exceptional experience of our stay. I will definitely revisit this location in the future. It was a lovely experience.
Booked due to close proximity to the friends place that we were visiting. Beautiful place with great surroundings, very atmospheric during Christmas season. Room was quite basic.
The hotel needs some cleaning and renovation in the rooms, but the receptionist is very nice.
I felt very well received.
I recommend it if you need it in case of an emergency one or two nights.
The staff were very professional and friendly, however, I paid extra for an upgrade room , with larger bed.The bed was a basic double.The bathroom was extremely small , not acceptable really .There was no adequate mirror in the bedroom either .This spoilt our stay .
Recommend this hotel. I took the elderly in their 70s to stay. First of all, I considered the quiet environment I said, the service was intimate and helped with luggage. And the environment is quiet and elegant, I will stay next time.
Quite frankly, by day 2 we had fallen in love with the place, all staff on all sections were brilliant. All facilities were clean, well maintained and up to spec. Indoor pool, outdoor pool, 2 saunas, ice plunge pool, tennis courts, orchard and children's play area. There is also archery, bike hire and even boat hire so you can have a little trip on the river. We didn't do breakfast but there is a lovely little coffee bar with pastries and for the evening meal the main restaurant operates a buffet style with about 30 options so you could try a little bit of everything. The quality of the food was also very good. Finally I'll just mention that my partner enjoyed a couple of treatments at the spa and said her experience was superb. Thanks also to trip.com for offering an excellent room rate.
Room layout and location is good. Easy check in. The staff is helpful and friendly. More cleaning is required though. Lot of dust on top of the kettle!
The property is very conveniently located near Gatwick Airport, making it an excellent choice for red-eye arrivals or early morning departures. The room itself is spacious and comfortable, providing a relaxing environment to rest before or after a flight.
On the downside, the room was quite cold, and there didn’t seem to be an obvious way to adjust the temperature, which affected overall comfort.
Very Good
127 reviews
8.5/10
Price from
€56
per night
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8,2/10
Very Good
BBrad mannI stayed in room 3 on the ground floor and I thought the experience as a whole was alright, gets the job done if that’s all you need.
There were some things I thought were a bit strange however.
The shower was the main thing, it was stuck on full power which was crazy fast. It also didn’t stay in place because it was so powerful and kept turning into the wall. When I had pointed it facing out, it would point to the window (which was in the shower) and begin to fill up the window sill. Additionally, the sliding door had broken and it was replaced with a flimsy shower curtain which Barry managed to cover the gap.
The room was a little dark but other than that was fine. The bed was fine too.
Dinner is room service or you can have it in the bar area if you’d like. There isn’t a restaurant however and the bar area isn’t incredibly suitable for a meal with a family, fine on my own though. The menu consisted of pub food and each item was between £11-15 for the majority. There is a pizza and alcohol deal for £15 which is what I had, which was fine.
Breakfast was £11.75 I think and was a buffet in one of the service rooms and was pretty good.
Overall I think my experience was pretty poor but the room was very clean and the staff were very helpful and polite
NNHDoriI booked this location for a real “British Experience.” Although I don’t know if it was a real experience, it was a REAL experience. From the moment the car arrived, I was impressed and in love. It is a true country estate, surrounded by green rolling hills and ancient trees. The first view down the driveway was of a stunning estate with beautifully landscaped grounds. We arrived early and they were able to register us immediately. The only downside was the number of stairs to get to the room, but this was minimal. The interior was breathtaking, the outside was awe inspiring. We had originally planned on taking a day to go to London, but quickly decided to stay and enjoy the relaxing atmosphere of the estate. The food was wonderful but the breakfast hours were not as noted. On Saturday, we arrived at 10:30 for breakfast and the buffet was nearly empty, however the staff were kind enough to bring us the few things we needed. The staff were wonderful and added to the exceptional experience of our stay. I will definitely revisit this location in the future. It was a lovely experience.
JJulieLovely hotel. Perfect location for races but also nice if not. Beautiful scenery and very quiet.
Parking easy with lots of space.
We were able to check in early which was great before the racing started. Bar area very nice with a relaxing atmosphere. Staff very attentive.
Room was very nice in the 2nd floor facing the golf course, so fabulous View. Very clean. Beds very comfortable and the bedding top quality with the best pillows ever. Toiletries are good quality with a long lasting smell on your skin. Towels greasy , white and fluffy. We had large windows like patio doors so could open wide. Only issue was the outside bar ( was no balcony) had loads of covert and dead insects in it.
Breakfast. The dining room again had a very relaxing atmosphere was bright and very clean. The food options were plentiful and of good quality and quantity. Coffee from a machine , but used fresh ground coffee , beans when choosing you options.
The bar prices were quite good, didn’t feel I was being over charged and the bar staff were quick and efficient.
Overall a superb stay.
GGuest UserThis location was perfect for us for a nearby visit. The pub was very popular (almost full) and had a great atmosphere. The car park was very busy with patrons cars. Fortunately we could find a spot but it would be useful if, somehow, Hotel stayers were reserved a space. This could be requested by the hotel upon booking confirmation. Sadly, we did not have time to enjoy the food or drink in the bar before meeting friends. When shown to our room and while carrying over night bags up the stairs, it would have been extra helpful if our door had been opened for us by the staff member to walk straight in before setting those bags down. Small detail to go from 9.5 to a 10/10! After check in we left our room quite soon after to meet friends and only returned after midnight to sleep before next day check out. As a result, we could not really enjoy any service or facilities but the room was fine with an ensuite bathroom. Adequate for our needs. We have stayed before and would stay again should we need to be in the area. Thank you Star Inn
GGuest UserRoom was extremely hot , couldn’t sleep , a/C was on and alleged at its lowest temp, but not really anything but a shallow cough coming out of the vent. Quite expensive too plus the restraints expensive for what you get. But the price you pay for being literally in the airport .
Plus if you get dropped off there’s a £10 charge ..so all
In all cost my £255 for room drop off food and drink for one night. Probably won’t stay the ere again due to high cost
AAnonymous UserThis hotel is located on the first floor of the North Terminal. The environment is clean and tidy, and the hygiene conditions are excellent. It's super convenient for catching flights, as you can check in directly without even leaving the terminal. The breakfast is also pretty good.
PPenguinLadyClean and comfortable room with all the usual facilities. Lovely spa and pool - also a gym which I didn’t use. Can’t really comment on service as I only briefly saw someone at check in, but she was very pleasant. A restaurant but I didn’t eat there. Good location for travelling into London the next day.
Minor issue: bath towels are a bit small and thin (and I’m not a big lady!)
GGMeisterThis hotel offered a nice, but small, bedroom. As an airport hotel, it looks the part on entry: take note of the mirror at the reception, decorated around the frame with lots of badges from abroad.
I was surprised to see that the Saffron Grill Bar offers multiple food options, not just Indian cuisine that the name suggests, although I chose Indian food as I can’t say no to it. Drinks were a little on the pricey side, but on the plus side, they were typical of Indian cuisine (they had 1 draft beer, Kingfisher, the rest of the drinks were bottled or were spirits).
My only complaint was the shower. I was not staying for long, but when I did use the shower, I found that the hot water was not very hot, even when the temperature was set to its hottest.
LLauren JingWonderful place! We really loved our time here, even though it was only for a day! If we didn't have a flight to catch, we would have extended our stay. The house is in an excellent location, beautiful area, easy walking distance to pubs, restaurants, and cafes. Very close to the airport, which made taking our flight the next day an easy and stress free process. The Lawn has an interesting history, and they provide a lovely folder in the room which explains it all, while also including any information your might need for your stay. The room itself is cosy, clean, and full of charming touches. Breakfast the next day was also a treat. Quasim and his wife are so friendly and made sure our stay was as nice as possible.
SSeannyBoyUnfortunately the hotels aircon was set to heat and not cool we were told all the rooms was the same and this couldn't be changed its strange as theres already heaters in the rooms. Our toilet was dirty as the inner rim of the bowl looked like it has never been cleaned.
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