Ordered connecting rooms for 3 at high floor, very nice, clean, and complete amenities aside from luggage storage but no big deal. Location is fantastic, 6-8 mins walking distance from Sannomiya station and bus stop from KIX. Many shops and restaurants around so convenient. Front desk english not good but check in still no issues, check out using machine so very fast. All in all a great value for a 3 star hotel and highly recommended!
This hotel looks really fancy, and the food is great too. However, the soundproofing between floors in the room is terrible, basically on par with a regular apartment building in China. The worst part was when I took a shower at night; water leaked from somewhere and flooded the bathroom floor. I called for service, and a young man came, handed me a few towels, and then tried to leave. I tried hard to make him understand that I couldn't continue staying in a room like that, and that the floor would get damaged if it wasn't fixed. But the guy seemed indifferent and kept insisting on leaving. Eventually, they gave me a different room. It's hard to believe this is Japanese service.
The soundproofing is excellent, and it's very convenient to the station. I recommend taking a 10-minute walk to explore Harborland; Sannomiya is a bit too bustling. This hotel is really good, highly recommended. It's also very close to supermarkets and drugstores.
Stayed in this hotel again after returning from Arima & Awaji, all baggage already kept in our room and ready for check-in at noon, hassle free. This room type has a desk without the sofa bed which we booked for the first night, it seems to be more useful. Coin laundry at 6F & 9F. Comfortable stay.
The hotel's location is excellent, right within the Motomachi shopping street, yet surprisingly quiet. Next door there's a lovely coffee shop with great coffee and delicious bread. Several famous old coffee shops like Nishimura, Kohshodo, Taco, the bakery Riki, and a drugstore are all within a 1-2 minute walk. Daimaru department store is conveniently located at the entrance of the shopping street. It's about a 3-minute walk to JR Motomachi Station, and you can reach Osaka Umeda in about 30 minutes. Sannomiya, Kobe, is roughly a 10-15 minute walk away. This hotel offers easy access to everything.
What's particularly impressive is that the hotel cleans the rooms daily, which is not always common in Japan. Even if you don't require a full cleaning, they'll hang fresh toiletries and towels on your door. Although the room isn't huge, it's perfectly fine for a solo traveler. It's clean, well-maintained, and offers incredible value for money, truly exceeding my expectations and making my trip more enjoyable. The front desk also has staff who speak Chinese, and everyone is incredibly patient and always smiling. The service is truly top-notch.
Stayed here 2 days before my Kobe cruise and it was good enough to rebook for another 3 days after we returned. The hotel is quiet new and located on top of the sannomiya station, giving underground access to most trains and shopping malls nearby. It's basically the center of Kobe.
Exits are 1st floor to the street and 2nd floor to station. Reception is 17th floor. Rooms are slightly bigger than most hotels in Japan. Even number room gives you the larger massage machine but room is smaller than odd numbered rooms. These have a smaller massage chair but bigger space and faces the port terminal if you have a cruise ship waiting.
They provide amenities, coffee and tea at 17th floor.
Did not try the breakfast but there is a convenient store on 2nd floor of the station, near the hotel exit - lots if
sandwiches and snacks here. There're hundreds of restaurants and malls underground and you'll get lost most of the time so look for entrance A1 and A2 to get back.
Airport bus from kansai stops 200m away and bus to the airport departs 100m from the station. Most of the highest rated restaurants are not more than 400m from the hotel.
I'll definitely stay here again.
Standard business hotel with good-sized rooms. Two 26” suitcases can open easily. Great 24-hour self-serve drink bar.
Had a little problem with bathtub drainage (overflowing to bathroom floor and almost out of the bathroom), but staff cleaned it up nicely.
Would be nice if the front desk could offer help with arrangements that can only made through the phone.
For muslim travellers, this hotel is just located near Kobe mosque (5-7 min walk) and Sannomiya stn, halal restaurants, and grocery stores. Room is nice, clean, and right size. Reception front desk staff are very polite and accommodative. You can borrow an umbrella if you need one. Looking fwd to stay here again.
Hotel near Awaji Island,Awaji City6.3% of visitors choose this area
Aalice99****2025.11.15
The hotel's hygiene and service are excellent. It's conveniently located 100 meters from Dongpu Bus Terminal, making it easy to catch buses to attractions, though do note that bus frequencies are limited, so check the schedule in advance. On the first floor, there's a microwave, oven, and coffee machine available for guests. Right outside the hotel is a beach, but it seems uncleaned with some litter, and at night, the sea outside the window is pitch black. There's also an Aeon supermarket nearby, which is handy for buying food.
This is my second time staying at this hotel, and I truly feel its location is incredibly convenient. There are Family Mart, 7-Eleven, and Lawson stores all along the street, so you can pop down anytime to grab supplies. Directly opposite is a 24-hour Don Quijote, which is great for buying things and bringing them back easily. It's also a short walk to Sannomiya subway station and the Sannomiya shopping street. This time, I even discovered that you can reach the shopping street in just a few minutes by taking the small road to the right of the hotel. There are various restaurants right on the street in front of the hotel, and the famous Kobe beef restaurants are just at a nearby intersection. The hotel rooms are a decent size, meeting the basic needs of a tourist. I'll probably stay here again next time.
The complimentary coffee and tea after 6 PM, and ice cream before 8 PM, provide a nice relaxed space for guests to chat, which is a very thoughtful arrangement.
On a later day, I had an early morning flight, so I needed to switch to a hotel near Kansai Airport. I checked out around 10 AM and left my luggage at the hotel. The hotel staff were very accommodating; I went out to do some last-minute shopping and had lunch, then came back to collect my luggage, which didn't disrupt my plans at all.
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ZZhezidashuA very satisfying trip to Awaji Island was made even better by our hotel. Everything was arranged in the best way. We changed buses from Kyoto and confirmed the pick-up station through the Ctrip platform. When we arrived, it was still early, so we took the free shuttle bus to go shopping (with luggage back to the hotel). We used the coupons to buy lunch and ice cream at Hello Kitty. When checking in, the male waiters all kneel down to serve, and confirm the information of dinner and going out the next day. The room we stayed in is a single-family round house like a yurt with a viewing balcony and a wooden bath. The details of the room are all local characteristics (dressing box, free mini bar/dessert, washbasin are all petrified wood). The central roof is transparent and empty, and you can also observe the stars. We enjoyed the food here for 5 days, especially the dinner was not repeated and changed in various styles. What surprised me was that the waitress could perform saxophone and flute at dinner, and there was a restaurant like a stage on the island where you could also enjoy the waiter's musical performance. The 20,000 consumption vouchers given for 5 days are enough for you to go out for free at noon. We also bought Hello Kitty exclusive gifts for the children at the Big Apple with the vouchers. This trip to Awaji Island is more memorable than the trip to Kyoto, and the people are simple and honest. Everyone is working hard to promote tourism in Awaji Island, which is worthy of praise. I will bring my children here next time.
小小兔媽媽Matsuya is very quiet and very ”Japanese style” authentic hotel to stay! They operate the hotel very traditionally which is great for me - love to experience the indifference. And the meals are the superstar!!! You will never be disappointed with the quality and quantity of the food they provide! Big Big thumbs up to the chefs!!! And finally weird enough to say,the hot spring they have in the hotel is way better than the famous seven onsen people usually comes to the town to visit for! I super recommend people just go to experience hot spring in the hotel rather than bringing your belongings to try out those famous ones outside😆
GGuest UserThis is my second time staying at this hotel, and I truly feel its location is incredibly convenient. There are Family Mart, 7-Eleven, and Lawson stores all along the street, so you can pop down anytime to grab supplies. Directly opposite is a 24-hour Don Quijote, which is great for buying things and bringing them back easily. It's also a short walk to Sannomiya subway station and the Sannomiya shopping street. This time, I even discovered that you can reach the shopping street in just a few minutes by taking the small road to the right of the hotel. There are various restaurants right on the street in front of the hotel, and the famous Kobe beef restaurants are just at a nearby intersection. The hotel rooms are a decent size, meeting the basic needs of a tourist. I'll probably stay here again next time.
The complimentary coffee and tea after 6 PM, and ice cream before 8 PM, provide a nice relaxed space for guests to chat, which is a very thoughtful arrangement.
On a later day, I had an early morning flight, so I needed to switch to a hotel near Kansai Airport. I checked out around 10 AM and left my luggage at the hotel. The hotel staff were very accommodating; I went out to do some last-minute shopping and had lunch, then came back to collect my luggage, which didn't disrupt my plans at all.
TThe Travel HunterA wonderful stay at Hotel Okura Kobe. The room was large and very clean, with three comfortable beds that made it ideal for families. The natural light and view added to the relaxing atmosphere. Staff were friendly, attentive and made everything smooth from check in to check out. A truly comfortable and enjoyable stay in Kobe.
GGuest UserOrdered connecting rooms for 3 at high floor, very nice, clean, and complete amenities aside from luggage storage but no big deal. Location is fantastic, 6-8 mins walking distance from Sannomiya station and bus stop from KIX. Many shops and restaurants around so convenient. Front desk english not good but check in still no issues, check out using machine so very fast. All in all a great value for a 3 star hotel and highly recommended!
GGuest UserAmazing hotel!! The staff were very friendly and helpful. Large room, incredibly comfortable beds, good temperature control. Very nice shower room. One downside was there was only a small table (there we two of us). There was a shared kitchen and lounge area, which were very nice. The coffee was excellent. I would love to stay there again. Very close to the bus stop and whirlpool tour. But public transport on the island is very limited so it is difficult to get to other attractions if you don't have a car. There is local bike hire, but they were out of/didn't have e bikes, and the hills are very steep.
GGuest UserGrand Mercure Awaji Island boasts unparalleled sea views of the Akashi Kaikyo Bridge and the Seto Inland Sea. Its excellent location, however, makes it best suited for guests traveling by car. Our sea-view room was spacious and comfortable, with floor-to-ceiling windows that made the morning sea sunrise a daily spectacle. Both breakfast and dinner offered a wide variety of dishes; we especially recommend the Awaji Island milk and local onion specialties. However, dining options nearby are limited, meaning you'll likely rely on the hotel's restaurant for dinner. Without a car, finding other dining spots would require a taxi.
The hotel service was attentive, and the front desk staff spoke fluent English, providing helpful guides to local attractions. While the rooftop open-air hot spring bath isn't natural, it was uncrowded, peaceful, and incredibly relaxing with its sea views. On the downside, the facilities are a bit dated, and there's a noticeable lack of family-friendly entertainment options.
Overall, this hotel is ideal for guests seeking serene sea views and a relaxed pace, offering particularly excellent value for money during the off-season.
DdcmcszAbout 15 mins’ walk from Shin Kobe JR. 10 mins’ walk to Sanomiya. Location was ok. The room was not too small. Clean environment, coffee machine and amenities available at lobby.
Had problems with room WiFi the first night. Front desk didn’t have solution upon my phone inquiry. After reporting to CTrip, hours later, a Chinese speaking staff came to my door to help me. And problem solved. The next day, hotel sent a note asking for my feedback on the issue. Which was a professional and nice gesture.
Breakfast was a chain fast food connected to the lobby. Front desk staff can communicate in English. Overall, good experience with this price.
离新神户JR站步行约二十分钟;三宫约十分钟,附近貌似没有地铁站;经济型酒店,房间不算很小,有浴缸;
首晚,下午发现房间Wi-Fi用不了;电话前台只会Sorry;跟携程说了后,晚上有中国员工上门,解决了问题;第二天,酒店还询问反馈;这点还是服务不错,毕竟是喜来登旗下,还是更专业;不像京都的Tokyu Stay Sanjo Karasuma三条乌丸,酒店设施有问题,装没事的。
设施一般,该有的都有;一楼有洗浴用品,调味包大小的一次性牙膏很方便;早晨就是大堂旁边的松屋,要另外买;
前台员工英语可以交流;第一天接待我的眼镜大叔,动作有一点慢,慢慢跟他说还是可以的。整体体验还不错,毕竟价格不贵。
GGuest UserHad a great stay here! The location is perfect—super close to Sannomiya Station, which made getting around a breeze. The room was nice and spacious, really comfortable. The area is safe and quiet at night, so I could actually get a good night's sleep, which is so important when traveling. Highly recommend!
JJ. HO for Travel ~I recently had the pleasure of staying at Hotel Vischio Amagasaki, and I must say it was an exceptional experience. From the moment I stepped into the hotel, I was greeted with warm hospitality and a welcoming atmosphere.
The hotel's modern and stylish design impressed me right away. The attention to detail and thoughtful touches throughout the property created a comfortable and chic ambiance. The rooms were spacious, well-appointed, and impeccably clean, ensuring a relaxing and enjoyable stay.
The staff at Hotel Vischio Amagasaki were incredibly friendly, professional, and attentive. They went above and beyond to cater to my needs and make my stay memorable. From helpful recommendations for local attractions to efficient check-in and check-out processes, their level of service was top-notch.
One of the highlights of my stay was the dining experience at the hotel's restaurant. The food was exquisite, showcasing a fusion of local and international flavors. The breakfast buffet offered a wide variety of delicious options, catering to different dietary preferences.
The hotel's location was also convenient, with easy access to public transportation and nearby attractions. Whether I wanted to explore the city or relax in the hotel's spa facilities, everything was within reach.
Overall, I highly recommend Hotel Vischio Amagasaki to anyone visiting the area. The combination of exceptional service, stylish accommodations, and delectable dining options made my stay truly memorable.
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