I was very satisfied with my stay here, especially since I was traveling with sick parents. Their service was incredibly fast in helping us check in, and they even provided a wheelchair. The hotel's service was outstanding, and the room and all facilities were excellent. The breakfast had a great variety and everything was delicious. The pool view was also very nice. Thank you to the hotel staff who helped make the check-in process smooth and easy.
excellent service ever!!!!.. very recomended hotel in Palembang.. we arrived in a evening, the security have a good knowledge of service, help us to call the bellboy and bring our luggage to the lobby. the customer service very friendly and helpful. i got a lot of convinience and highest service from them. the room cleaniest hotel room ever. we got connecting room. the swimmingpool is small but no worries kids got a lot of happiness play on it. last but not the least.. they offering palembang foods' breakfast. the choice is not as much as i though but its enough to taste a from the sour savory food until sweetness.. maybe next if i come back palembang , will chose this hotel agai.. thanksss all staff the excelton more success and famous!!!
One of the best hotels to stay in Palembang. It's strategically located in the city center, nearby any amenities, public transport, and malls. We stayed during Christmas weekend, so it's quite crowded with many guests. The downside, we need to wait a little bit longer with only 2 hotel lifts during busy hours and we didn't manage to use the swimming pool. Other than that, the staff is friendly, breakfast is nice, and room is clean.
In my personal opinion, this is currently the most luxurious hotel in Lubuk Linggau. The front desk service is incredibly friendly and pleasant. They offer a wide variety of delicious food. Highly recommended for anyone looking for a hotel in Lubuk Linggau.
The room is clean, in a strategic location above the mall. The food is complete and cheap, close to the busway and the city station… good service… recommended for price and quality…
Had a great stay at this 4 stars property. The facilities are top notch; The gym, sauna, pool, and spa were all well maintained and a highlight of the trip. The rooms are spacious and very clean, and the staff truly stands out for being friendly and attentive.
My only major concern was the bedding. The king size bed, was actually two single beds pushed together. This made the middle of the bed quite hard and uncomfortable to sleep on. Aside from the bed setup, everything else was perfect.
Great location for business, close to many offices and easy transportation access. The room was clean, tidy, and comfortable. Service was good and staff were polite and responsive. Amenities were adequate for a short business stay. Overall, I had a smooth and pleasant experience. Recommended for business travelers who need convenience and comfort.
It was amazing, they clean the rooms if we requested but the air-conditioning worked for a few days then it stop getting cooler. However, they were quick to take action when we called them to check on it. Great area for using grab taxi. And it was close the shopping mall. Friendly and kind staff, making it easier to get to different places in Palembang.
This hotel is located next to OPI Mall, which is very convenient for travelers to find something to eat and buy some necessities. Besides, the room is spacious enough for a good rest during your stay :)
Great
132 reviews
9.2/10
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€32
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9.1/10
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GGuest UserQuite a good hotel, spacious and comfortable, suitable for a large family.
Mmikechang829This hotel is located next to OPI Mall, which is very convenient for travelers to find something to eat and buy some necessities. Besides, the room is spacious enough for a good rest during your stay :)
GGuest Userexcellent service ever!!!!.. very recomended hotel in Palembang.. we arrived in a evening, the security have a good knowledge of service, help us to call the bellboy and bring our luggage to the lobby. the customer service very friendly and helpful. i got a lot of convinience and highest service from them. the room cleaniest hotel room ever. we got connecting room. the swimmingpool is small but no worries kids got a lot of happiness play on it. last but not the least.. they offering palembang foods' breakfast. the choice is not as much as i though but its enough to taste a from the sour savory food until sweetness.. maybe next if i come back palembang , will chose this hotel agai.. thanksss all staff the excelton more success and famous!!!
SSantochI stayed in this hotel because of seeing many reviews admire its breakfast very good and it is true even though I could not find my favorite food of lupis and lontong sayur, he he...
WwikcantikThe room was comfortable, the only problem was that the door was difficult to open because I had to call housekeeping and the bathroom was a bit lacking because the water in the drain took a long time to go down so it was a bit muddy and really wet
Hhellboy666The location is in the middle of the city so it is easy to access anywhere, for security it is very safe, the rooms are clean and comfortable
GGuest UserThis hotel has so much potential. Some parts require some renovations to make it look more presentable and not too outdated. But the staffs were nice and helpful. Price and location also the best. Many available must-eat food nearby.
GGuest UserOne of the best hotels to stay in Palembang. It's strategically located in the city center, nearby any amenities, public transport, and malls. We stayed during Christmas weekend, so it's quite crowded with many guests. The downside, we need to wait a little bit longer with only 2 hotel lifts during busy hours and we didn't manage to use the swimming pool. Other than that, the staff is friendly, breakfast is nice, and room is clean.
WW.A.W.A.NHad a great stay at this 4 stars property. The facilities are top notch; The gym, sauna, pool, and spa were all well maintained and a highlight of the trip. The rooms are spacious and very clean, and the staff truly stands out for being friendly and attentive.
My only major concern was the bedding. The king size bed, was actually two single beds pushed together. This made the middle of the bed quite hard and uncomfortable to sleep on. Aside from the bed setup, everything else was perfect.
LliliycBooked from Trip is cheaper than booking directly from hotel. We got problems initially but the management solved it quickly. Staff are friendly, particularly Mr Febri and few staff from the housekeeping.
Room was clean. Amenities are standard. There is no hairdryer, you need to request it.
It’s previously named Grand Zuri. However, it’s still well maintained. Even though some moulds are seen in the bathroom.
Breakfast is standard, nothing fancy. Perhaps eat local foods are cheaper and nicer.
Bought hot Americano and Cappuccino, they were good!!
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