Bayview Hotel Georgetown Penang is a well-located, value-packed option with a standout rooftop dining experience—best suited for those who can overlook its dated look and occasional service hiccups. If you prioritize convenience, ambience, and space without needing modern finishes, it’s a solid choice..
The room is worth the price. The facilities are complete: hair dryer, iron, TV, hot water, soft bed. The accommodation is near restaurants and convenience stores. It is easy to travel. However, the disadvantage is that the way up and down the elevator is very complicated, like a maze. Overall, everything is okay.
Had always been contemplating whether or not to try G Hotel Kelawai. Bit the bullet and here's my review;
Room is spacious and comfortable, bed is top notch. Free minibar (replenished daily) is a plus. Swimming pool is nice although a bit shallow, and Gravity is a nice place to chill at night with view overlooking the island and Bukit Bendera.
Is it worth the money? Yes. Location? Perfect. It'd be hard to find another hotel in Penang that checks all my boxes, and this could be it.
First of all, a big thank you to Mr. Vickneswaran from the security team for his warm guidance and assistance from the moment we entered the auto parking system. He was incredibly helpful in showing us where to go and made us feel very welcomed right from the start.
To my surprise, one of the staff members even shared a piece of cake and wished us a wonderful honeymoon vacation—such a thoughtful gesture! (I was so touched, I forgot to ask for the staff’s name.) Moments like these really made our stay memorable.
Overall, the staff were genuinely friendly, helpful, and made us feel appreciated throughout our visit. I’ve also included a photo of the lovely card greeting we received from the team—another sweet touch that we’ll always remember.
Thank you again to the whole team for making our honeymoon start with such warm hospitality!
I’m a frequent traveller. I have been staying in a wide range of accommodations/lodging from 1 to 5 ⭐ in many countries. I can assure you that I have a more wonderful experience staying in a hostel in Europe than in Park Royal Penang Resort. What’s more disappointing is that I experienced this in my own country.
Made 2 separate bookings (different dates on different sites) and I took my time to contact them much earlier to get them to combine my bookings. They replied me and assured that they were duly noted, will do the necessary to make sure a smooth check-in process for me. On the day of checking in, I once again informed the staff that i have contacted them, first thing when she greeted me. Thought she checked it in their system but she didn’t inform me that she just checked me in for only one day - that I have to go down to the counter again the next day to recheck in. Luckily, i noticed it just 30mins before 12pm on the second day itself.
Their staff double standards treatment towards us guests was too obvious by the way they greet us local (at least me & my mom) and foreign tourists.
Room standard was just mediocre and did not even reach the level of a 3star hotel hygiene & cleanliness in Thailand. A hotel lobby didn’t even smells like a hotel lobby.
Checkout experience- no one of their staff cared to ask if we needed assistance, because they were busy assisting a group of foreign guests loading their bags into the van.
Overall, i came to ParkRoyal Penang with the highest hope to experience the best stay with my family and i left deeply disappointed.
Surprised by how clean it was despite being an old hotel in the area. I am overall satisfied with the hotel and my room, especially the cleanliness of the toilet and tub area. If I have to be really fussy and pin point a thing I did not like, it would be that the blanket is slightly thinner than I would normally prefer a hotel blanket to me. However, this is just my very fussy side speaking. Overall, I would give this hotel a 4.9 out of 5.
I had booked a room with breakfast during my two days there for a workshop. Both days are somewhat the same, food was decent. The workshop provided lunch which led me to again dining in the lunch buffet section, overall it was pleasant. I like it that the hotel provided a variety of Penang food over the two days. My fav was the rojak which I took a photo here haha! Hub enjoyed the pool and hot & cold pool (sadly the sauna was under maintenance).
Before I checked out, I also happened to be part of the Penang heritage launch ceremony. So, I got to see some of the really beautiful art work and nyonya clothing items on sale at the pop up stalls at the lobby too. The hotel also was serving nutmeg juice and Penang famous snack 豆沙饼.
I must mention too, that I got a sea view room which allowed me to see the extension project by MBPP. There was a very happening and lovely park opposite the hotel just minutes walk away. I couldn’t help to bring myself over and was really happy to experience the joy of the families enjoying the facilities there. Huge slide, lots of climbing equipment and a very decent skatepark! Running track was very nice too! You must check it out if you’re in Penang!
It was overall a pleasant stay in all.
Great location! Nearby have lots of nice food.
The room is quite small and cleanliness, not really up to expectation, but the front desk solves it well.
Overall, it is still a cost effective accommodation .
We were upgraded to premium lounge, which includes breakfast, afternoon tea and evening cocktails.
It's a great gesture for me as I am going through chemo therapy, the hygiene issue is top priority for me. I was truly appreciative to have a quiet and peaceful environment to have all my meals in the hotel.
St. Giles has the most comfortable linens that you can find. I slept well and hope to return again in very near future.
Helpful staff and good location. Suggest to travel by Grab for places of interest within Georgetown to avoid hassle of parking. Walls a little thin and could faintly hear noises from outside, else everything is good.
My 1st stay in Jen Penang and will not be my last. The location is superb. Very close to malls and walking distance to the Hin Bus Depot and Chowrasta Market. Good spread of buffet breakfast although the place is a bit cramped. The room size is big enough for 2 pax. Comfy bed and pillows. Pretty room and super clean inside and out. Will definitely come back with my family next time!
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AAnonymous UserThe view was beautiful along with the facilities it came with. It was clean and very convinent during the stay
EEllynaminBayview Hotel Georgetown Penang is a well-located, value-packed option with a standout rooftop dining experience—best suited for those who can overlook its dated look and occasional service hiccups. If you prioritize convenience, ambience, and space without needing modern finishes, it’s a solid choice..
SSPSLHelpful staff and good location. Suggest to travel by Grab for places of interest within Georgetown to avoid hassle of parking. Walls a little thin and could faintly hear noises from outside, else everything is good.
GGuest UserFirst time staying at the Grand Ol Dame of Penang, celebrating its 140th anniversary. Stayed for 2 nights and the experience was great. Room was spacious and comfortable, facing the sea and you wake up to the sounds of crashing waves. Service was excellent. Breakfast was great, with cook-to-order char koay teow and roti canai, in addition to the standard eggs station. Hotel location was strategic, with plenty of food options a simple Grab ride away. The only thing lacking was the TV, coffee machine and fridge in the room, all of which could use an upgrade.
GGuest UserWe were upgraded to premium lounge, which includes breakfast, afternoon tea and evening cocktails.
It's a great gesture for me as I am going through chemo therapy, the hygiene issue is top priority for me. I was truly appreciative to have a quiet and peaceful environment to have all my meals in the hotel.
St. Giles has the most comfortable linens that you can find. I slept well and hope to return again in very near future.
AAnonymous UserThe hotel is a walking distance to the famous Iyer Itam wet market. You can have breakfast here before walking towards the Kek Lok Si temple. The hotel room isn't a big one but it provides the basic amenities that one needs. Overall it is clean. Mini fridge, TV, hair dryer, water kettle and air cond all working well. The bed is comfortable too.
ZZeera RazuziI’m a frequent traveller. I have been staying in a wide range of accommodations/lodging from 1 to 5 ⭐ in many countries. I can assure you that I have a more wonderful experience staying in a hostel in Europe than in Park Royal Penang Resort. What’s more disappointing is that I experienced this in my own country.
Made 2 separate bookings (different dates on different sites) and I took my time to contact them much earlier to get them to combine my bookings. They replied me and assured that they were duly noted, will do the necessary to make sure a smooth check-in process for me. On the day of checking in, I once again informed the staff that i have contacted them, first thing when she greeted me. Thought she checked it in their system but she didn’t inform me that she just checked me in for only one day - that I have to go down to the counter again the next day to recheck in. Luckily, i noticed it just 30mins before 12pm on the second day itself.
Their staff double standards treatment towards us guests was too obvious by the way they greet us local (at least me & my mom) and foreign tourists.
Room standard was just mediocre and did not even reach the level of a 3star hotel hygiene & cleanliness in Thailand. A hotel lobby didn’t even smells like a hotel lobby.
Checkout experience- no one of their staff cared to ask if we needed assistance, because they were busy assisting a group of foreign guests loading their bags into the van.
Overall, i came to ParkRoyal Penang with the highest hope to experience the best stay with my family and i left deeply disappointed.
GGuest UserLooking at the review of hotels in Malaysia, there seem to be tons of people giving negative reviews for almost every hotel so was pretty wary of booking this hotel and all the other ones I stayed at! However, I found that this was a decent hotel albeit with some minor problems.
To start with the good. The hotel is well constructed, by that I mean the rooms and walls are made of good material so that generally sound from other rooms or outside is not an issue. This is my main concern, because you must be able to sleep peacefully or live in your room without being disturbed by neighbours or the outside, that should be the primary goal of any hotel. The room size is also very large, although I found small things like the funny diagonal shaped desk not to be practical because it was too small to use comfortably. Also, you cannot connect your laptop to the TV with and HDMI because the TV is fixed to the wall.
I had some small issues with a blocked basin and the shower hose was broken, but these were resolved after a couple of visits. I needed to persuade maintenance man to change the hose, which I thought was strange as it was obviously broken. He called in housekeeping afterwards to clean up some of the water on the floor that came from the work. The cleaner used one of the body towels to wipe up the water. I said that he should at least use the floor towel and not the ones for the body. He said it was ”Just water”. As someone who is prone to eczema, I have to be careful about detergents and what I put on my skin. If this is something that house cleaning do regularly, this would be a problem for me. (I did start getting some skin issues here, but cannot say for certain it was due to the hotel).
There was also some old stains on the bed sheets that I had to ask to be changed. Bed sheets like that need to be either bleached or thrown away. They may not pose any health risks but no one wants to sleep on visibly stained sheets. Also, the small sofa bench on at the foot of the bed was heavily stained and really needs to be re-furbished.
The breakfast was okay. I remember the dining area which is nice, but not much of the actual food. I just like eggs, toast, fruit and coffee.
The check-in is on the 20th floor, so you will probably only see the managers when you check-in and when you check-out. I had a nice Indian lady check me in. I saw one other man manager, portly Indian man, there when I tried to extend by one night, who I found to be less friendly.
I would stay here again, as the problems were minor. (I also stayed at the Citadines, which I absolutely do not recommend).
GGuest UserPleasant Family Stay in Penang
We stayed one night with family and had a comfortable and enjoyable experience. The room and bathroom were spacious, clean, and very comfortable—perfect for families with kids.
The location is excellent, with many food options nearby. Even without the hotel breakfast, it was easy to find good local food in the area.
The kids really enjoyed the swimming pool, especially the mini water park with slides and a playground, although the pool area was a bit small.
One downside was the lack of basic in-room amenities like toothbrush and toothpaste, shower cap, cotton buds, soap bar, and a hair dryer.
Overall, a pleasant stay and a good option for families. Would stay again if basic essentials are improved.
RRaphayFirst of all, a big thank you to Mr. Vickneswaran from the security team for his warm guidance and assistance from the moment we entered the auto parking system. He was incredibly helpful in showing us where to go and made us feel very welcomed right from the start.
To my surprise, one of the staff members even shared a piece of cake and wished us a wonderful honeymoon vacation—such a thoughtful gesture! (I was so touched, I forgot to ask for the staff’s name.) Moments like these really made our stay memorable.
Overall, the staff were genuinely friendly, helpful, and made us feel appreciated throughout our visit. I’ve also included a photo of the lovely card greeting we received from the team—another sweet touch that we’ll always remember.
Thank you again to the whole team for making our honeymoon start with such warm hospitality!
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