Great location. Easy access to the waterfront and eateries. Love the breakfast spread and the knick knacks in our room. First time seeing a water filter in our room - good eco friendly hotel. However it could be better if the hotel could fix the shower door as it could not close properly, causing water to overflow.
The room was spacious and clean. The staff were attentive and prompt in attending to our needs. They served us more bottles of water in our room on request. We had a pleasant welcome with a drink and ice cream. The hotel is just beside the Gurney Plaza, which makes it convenient for shopping and dining. Highly recommended.
Good stay at Jazz Hotel Penang 👍
Really satisfied with my trip here. The room was clean, spacious and comfortable, with a bathtub and even a complimentary bath bomb which made the stay extra relaxing. Love the rooftop pool and the overall modern vibe.
Location is convenient — walking distance to Straits Quay and easy access to Gurney area for food. Staff were friendly and helpful throughout the stay.
Overall a pleasant experience, will definitely come back again!
The hotel is quite large and very close to the airport, a Grab taxi ride cost less than 10 MYR. The room cleanliness and facilities were average. However, the breakfast was good, and the service was excellent and very welcoming. The hotel has a swimming pool, and there are many convenient dining options nearby. Grab transportation also worked very well.
The room was massive, I was genuinely shocked when I first walked in! It was incredibly clean and tidy, and the service was excellent. They offer a selection of different pillows for free, and we chose memory foam, which was super comfortable. There was also a water dispenser in the hallway right outside our door, which was very convenient for refilling water. The location is great too, convenient for getting anywhere, and yet it's very quiet – no noise disturbance at all.
The hotel environment is comfortable and quiet, overall clean and tidy, and the rooms are well-maintained, making for a very relaxing stay. The staff are friendly, and both check-in and check-out processes were smooth. The location is convenient; you can walk to Kek Lok Si Temple, which is great for visiting and taking photos. There are also many affordable snack options nearby, and transportation is very accessible, making it suitable for both short stays and longer trips. Overall, the stay was very satisfying.
Hotel was clean and service was very good. Room was large and comfortable . Swimming pool on eleven floor is a plus on hot days. Good view of the town and the sea from our room.
Strategic location in the heart of Georgetown. Close to Komtar, First Avenue Mall and Pragin Mall. Short walk to Cecil Market and Chowrasta Market with many eateries nearby selling Penang local delicacies.
Fantastic experience! I hesitated a lot before booking, but I'm so glad I made the right choice. It's an established five-star hotel with excellent service and a rich variety of breakfast options. The best part is the swimming pool – storage, showers, bath, and sauna are all available, and the pool water is very clean. Our room had no strange smells, though we didn't spend much time there apart from sleeping. All the great food spots are within walking distance, and taxis can easily find the location. The front desk staff can communicate perfectly in Mandarin. Highly recommended!
The location is fantastic! There's a big mall right next door and a 7-Eleven across the street. Plus, several food centers are just a few hundred meters away on foot, making it incredibly convenient. The hotel itself is clean, hygienic, and the service is great. Breakfast is really plentiful, and the rice noodles are especially delicious. It can get quite busy, but that's to be expected with such a prime location; getting around is super easy. The street art area is just a fifteen-minute walk away. I even saw a lion dance performance in the morning, which was a fun surprise, haha!
Stayed here for four out of five days in Penang. Finally got a twin room with a beautiful city view – excellent value for money! The sink is quite deep, which was handy for a quick wash of intimates. There's a 7-Eleven about 500m across the street, and a small convenience store right opposite, making it super easy to grab water and other essentials.
Very Good
1416 reviews
8.2/10
Price from
MYR 71
per night
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7.2/10
RRayTFirst of all the hotel rented out the rooms for individual operator.
So there will be different check in counter.
Upon check in, been told that the room card not functioning as they are doing upgrading, so every time u come back will need to call the house keeping to unlock the door.
Most importantly they charge RM 17 per night for car parking. So a lot of car parking outside which make the entrance a bit difficult
GGuest UserWe stayed here for a family trip and overall it was a decent experience. The room was averagely clean and acceptable for a short stay. Basic amenities were provided, and everything was functioning properly.
The overall environment of the hotel was okay, but the property feels a little old and could benefit from some renovation or upgrading. However, it was still comfortable enough for our family to rest after a long day out.
In general, it’s suitable for families who are looking for a simple and practical place to stay, though not luxury.
SSuzhoucaoThe location is fantastic! There's a big mall right next door and a 7-Eleven across the street. Plus, several food centers are just a few hundred meters away on foot, making it incredibly convenient. The hotel itself is clean, hygienic, and the service is great. Breakfast is really plentiful, and the rice noodles are especially delicious. It can get quite busy, but that's to be expected with such a prime location; getting around is super easy. The street art area is just a fifteen-minute walk away. I even saw a lion dance performance in the morning, which was a fun surprise, haha!
Llyly_1111The hotel is a bit old, but I actually found the bed quite comfortable, unlike some reviews that mentioned sagging. It's in a great location for exploring; just a short walk around the corner and you'll find the colorful shophouses and plenty of local snacks. You'll need to grab a ride to get to Mural Street and the Peranakan Museum. Breakfast was a bit weak; you have to cook your own noodles, and when I went at 9:30 AM, they said they had run out of eggs, which the hotel definitely needs to improve on. Other services were pretty good though.
GGuest UserNewish hotel, we have been here before. The first thing you will notice is the lack of furniture and that all your cases will be out on the floor in front of you. There is a ridiculous looking small wash basin that's hard to wash your face in without getting the floor wet or hitting your head on the tap. No slippers, tissues, or hand towels, just one big towel. Only one bedside thing with the phone taking up most of the space, they could fix the phone to the wall. A very small table available had to be used as a bedside table.
Good enclosed shower. Breakfast never changed noticeably but good to see steamed buns available as well as cereal. This meant there was milk for tea/coffee instead of the powdered cream available. I suggested a jug of milk would be nice next to hot drinks but it never happened. I would stay again but not for as long next time.
GGuest UserI stayed on the ground floor of the Heritage Wing. The balcony door opened right up to the sea and the courtyard, and the pool was just next to us. The restaurant by the pool offered complimentary afternoon tea with a selection of teas, coffee, and other beverages. For breakfast, there were three restaurants to choose from, and I particularly liked the international breakfast on the ground floor of the Victory Wing. The hotel is within walking distance of most attractions, with only Penang Hill being a bit further out.
GGuest UserThis hotel is quite a distance from the city center, even further than the Shangri-La by a few kilometers, located on the beach. There are no convenient facilities nearby, so you'll need to take a taxi to get around. However, a 2km taxi ride will take you to Dadong Seafood Restaurant. All the hotel rooms face west, offering sunset views. The gym is small and lacks equipment. There are two pools, but they are quite shallow. Housekeeping cleans twice a day, but I still noticed some stains on the bed linen. There were also small ants, which is to be expected in a beachfront hotel. During peak breakfast hours, you might have to wait. If you're looking for a quiet escape in Penang, this is the place. At least it's relatively new and offers decent value for money. During the Chinese New Year, they even had fireworks and a weekly 'iron flower' performance. It really made a great impression.
EEveGHotel was clean and service was very good. Room was large and comfortable . Swimming pool on eleven floor is a plus on hot days. Good view of the town and the sea from our room.
Strategic location in the heart of Georgetown. Close to Komtar, First Avenue Mall and Pragin Mall. Short walk to Cecil Market and Chowrasta Market with many eateries nearby selling Penang local delicacies.
RRonin tanThe hotel environment is comfortable and quiet, overall clean and tidy, and the rooms are well-maintained, making for a very relaxing stay. The staff are friendly, and both check-in and check-out processes were smooth. The location is convenient; you can walk to Kek Lok Si Temple, which is great for visiting and taking photos. There are also many affordable snack options nearby, and transportation is very accessible, making it suitable for both short stays and longer trips. Overall, the stay was very satisfying.
AAnonymous UserThe hotel's location is excellent, right next to the night market, and the sunset views in the evening are fantastic. There are lots of delicious food options nearby. The only downside is that it's a bit far from George Town, about a 20-minute motorbike ride or a 35-minute taxi ride. The hotel itself has a 5-star standard in terms of facilities, and the breakfast offers a wide variety. However, the hotel was incredibly crowded, probably because of Chinese New Year.
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