The service was warm and attentive, and the room was clean and tidy with a heater, making it very cozy. The motel is right by the lake, offering a great environment. The kitchen is clean, and the bathroom has a nice separate shower and toilet area.
The hotel is very new and the rooms are quite standard. The Indian lady at the front desk was very casual. She said she would change the milk bottle and record the room number. No one was there in the middle of the night. Ctrip was very helpful and handled it immediately after communication. It is very close to the Fisheries Bureau. You can go to Bluff to try to get an abalone knife. The wind and waves were too strong that day and I couldn't catch it. But remember to return the abalone knife to the Fisheries Bureau.
The hotel is right by Lake Te Anau, just across the road, offering stunning lake views as soon as you step out. Parking is convenient, and the room size is medium, perfectly adequate and clean for a tourist stay. There's no elevator, so carrying heavy luggage upstairs was a bit strenuous. The breakfast buffet offers a good variety of food, and the restaurant is nice. The hotel is about 700-800 meters from the Chinese restaurants in town, which is reasonably convenient.
Please inform customers before you change the rooms for them. I had booked mine for the bath, then you gave me a different room on arrival, not even explaining why you had to change the rooms. So I had to see staff at the reception again after checking to sort it out. In the end, i got the room with the bath.I am sorry to say that your place smelt musty that is not right for accommodation for the health and safety reasons. I have also found mould in the bathroom you might want to look at. Hope all gets sorted soon. Thanks. Best.
The rooms are well-equipped and spacious, with three bedrooms and a living room, offering eight beds in total. The sheets are clean and soft. Laundry and drying facilities are convenient, and there's private parking available, with the added bonus of car wash access.
Initially, I was hesitant to book this hotel, thinking it might be a motel. But I really couldn't find any other hotels available. Upon closer inspection, I realized this room type was great: two bedrooms – one with a king bed, one with a queen, plus bunk beds. It was more than enough space. The environment was lovely, and we even had a little cat visit us!
It's about a 12-minute walk or a 3-minute drive from the busiest street. The facilities aren't brand new, but they are quite clean and tidy. The front desk staff were very welcoming when I checked in and even upgraded my room. If you plan to stay, I recommend booking in advance, as they often sell out on weekends.
This was my favorite motel on this trip. It's right by the lake, an amazing location. Surrounded by green grass and colorful flowers, you just open the curtains and enjoy the view. The room is well-equipped, clean, and has a comfortable dark gray decor. I wish I could have stayed longer.
The main reason to go to Invercargill is to check in at the world's southernmost Starbucks. Etc. The hotel parking lot is in the public parking lot diagonally opposite. You need to register your license plate at the front desk before you can park, but it is free. There is a shopping mall in Invercargill and the world's southernmost Starbucks near the hotel. There is also a Queen's Park to visit. The town is not big and not crowded and very quiet.
There was a Chinese lady at the front desk who was very enthusiastic and spoke Chinese. She helped us check in and introduced a famous restaurant nearby that specializes in oysters. It happened that the oysters were of particularly good quality on the day we went (the price was slightly higher than usual). The hotel has only six rooms and was fully booked on the day of check-in. The room facilities were very new and the room had a beautiful view. I felt like I could stare out the window all day because there was almost no one nearby. I could open the window and look at the stars at night and fall asleep. We missed breakfast the next morning, and another foreign lady at the front desk prepared extra milk, cereal, fruit and coffee for us. It's definitely worth staying for one night.
Very Good
109 reviews
8.9/10
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Ll2rnthThe rooms are well-equipped and spacious, with three bedrooms and a living room, offering eight beds in total. The sheets are clean and soft. Laundry and drying facilities are convenient, and there's private parking available, with the added bonus of car wash access.
HHickeyThe room was small being disappointing from other good IBIS Hotels have had bigger. In this case the ceiling had mould which is not good at all being left there. I should have asked to change rooms but stayed in it with little window viewing as well along with ventilation. The hallway stinks of cooked Indian food they need to put in air fresheners to take that bad ordour away. The staff were friendly and amenities were very plentiful. Suggest to have bigger bowls and cups being very little to eat from. Car parking is a problem at this place either on the street paying for it from 8:00am to 5:00pm or over in a mall car park for $10.00 a night. So factor that in if staying here. Better to get a place that provides it as it was a hassle to be up at 8:00am to go downstairs and pay for this each morning. Overall for money and value feel could have done better else where.
GGuest UserThe service was warm and attentive, and the room was clean and tidy with a heater, making it very cozy. The motel is right by the lake, offering a great environment. The kitchen is clean, and the bathroom has a nice separate shower and toilet area.
AAnonymous UserInitially, I was hesitant to book this hotel, thinking it might be a motel. But I really couldn't find any other hotels available. Upon closer inspection, I realized this room type was great: two bedrooms – one with a king bed, one with a queen, plus bunk beds. It was more than enough space. The environment was lovely, and we even had a little cat visit us!
GGuest UserPlease inform customers before you change the rooms for them. I had booked mine for the bath, then you gave me a different room on arrival, not even explaining why you had to change the rooms. So I had to see staff at the reception again after checking to sort it out. In the end, i got the room with the bath.I am sorry to say that your place smelt musty that is not right for accommodation for the health and safety reasons. I have also found mould in the bathroom you might want to look at. Hope all gets sorted soon. Thanks. Best.
GGuest UserI would have given this a 5-star rating. However, I deducted one star due to staff behaviour and a fire alarm that went off at 5:00 a.m., requiring guests to evacuate the hotel.
Additionally, the staff could benefit from some customer service training, particularly in showing warmth and empathy toward guests. When we visited the front desk at 12:30 p.m. to enquire about an early check-in, the staff member was not at all understanding or accommodating. She bluntly say “No” and kept looking at her monitor without any reason.
GGuest UserThe hotel is right by Lake Te Anau, just across the road, offering stunning lake views as soon as you step out. Parking is convenient, and the room size is medium, perfectly adequate and clean for a tourist stay. There's no elevator, so carrying heavy luggage upstairs was a bit strenuous. The breakfast buffet offers a good variety of food, and the restaurant is nice. The hotel is about 700-800 meters from the Chinese restaurants in town, which is reasonably convenient.
GGuest UserThe main reason to go to Invercargill is to check in at the world's southernmost Starbucks. Etc. The hotel parking lot is in the public parking lot diagonally opposite. You need to register your license plate at the front desk before you can park, but it is free. There is a shopping mall in Invercargill and the world's southernmost Starbucks near the hotel. There is also a Queen's Park to visit. The town is not big and not crowded and very quiet.
YYoyo CHLove this place very much. Very clean and spacious room, there were elderly friendly toilet & bathroom ( we had another bathroom with bathtub).
The kitchen is well equipped. The view overlooking the lake was superb.
Jetty to glowworms just in walking distance (1km). Numerous restaurants and supermarkets within walking distance as well (1-1.5km). You can just park your car in the apartment and walk slowly along the lake to enjoy the stunning scenery.
SSwallow_SunThe hotel is very new and the rooms are quite standard. The Indian lady at the front desk was very casual. She said she would change the milk bottle and record the room number. No one was there in the middle of the night. Ctrip was very helpful and handled it immediately after communication. It is very close to the Fisheries Bureau. You can go to Bluff to try to get an abalone knife. The wind and waves were too strong that day and I couldn't catch it. But remember to return the abalone knife to the Fisheries Bureau.
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