We stayed here for 2 nights . Clean room , clean hotel, also great to have a Tesla charger in the parking lot to charge overnight - saved us the trip to a charging station. No complaints - nice place to stay
I really loved the hotel. However, my room was directly above a conference room where high school celebrations were loud and disturbing. The music was thumping, the microphones screamed, and I found it difficult to rest. The first night was supposedly a dress rehearsal for the event. I called the front desk where it was explained what was going on. The second night I called the desk again to ask what time the noise was going to stop. I was told there’s nothing that can be done about it. I’d love to give you a good review, but that kind of noise in a hotel such as the Madison really is unfortunate and disappointing. Manager in the pub was awesome. Ricky at the front desk was amazing. I had driven from NH for my best friend’s celebration of life which was held in the conservatory, but I was so exhausted that I really wanted to sleep. The loud music and loudspeakers made it impossible.
The room was large and clean. The hotel restaurant was good. There was a small unmanned vending area in the lobby. Transportation was convenient, with many shops within 1-3 miles. It's not far from Newark Airport. The hotel service was good. Parking was convenient, but it was charged. It was free within 30 minutes.
Our first time here and we loved it. Dont need to leave the resort with all the restaurants, shops & bars lol. We loved the stay and definitely will be back 😊
The hotel is very quiet. If you are traveling by car, this hotel is a great choice. It is only 10 minutes away from Princeton University. The hotel environment is very good, and the gym and swimming pool are all available. The view outside the window is also great!
Needed to go to Prudential Center for a concert and decided that it is within walking distance.
Check in was terrible. The front lady forgot about me after telling me to wait for 10 mins for my room. I requested for a room near the elevator as I hate walking down a long corridor, BUT she gave me the furthest room, next to the Exit stairs. Sigh…..
Bed was comfortable. Rest of the room was ok but hot water took too long to heat up and the water pressure was pathetic. Elevator was slow and we had to wait a long time for the 2 elevators. Then in the evening one elevator broke down. The wait was excruciating long!
At 1.30 am I got woken up by bratty kids stomping on my Neighbour’s door. And the nightmare began when the Neighbour from Hell decided to have a party in their room. I called the reception 3 times and they promised that they would send a security guard to ask them to quieten down. But the moment I hang up, I could hear their phone ring! No one came up and the noise continued. After the third call, someone finally came up and the party finally went away. I had to tolerate 3 hours of noise.
The day before I was told that the airport shuttle would leave on the hour, every hour. So I came down at 7.45 am only to be told that it is half past every hour. So I had to wait for 45 mins in the lobby.
At the lobby there were stragglers sleeping in the lobby.
Overall I won’t come back to this hotel.
Very satisfied. The room is spacious and the bathroom is very clean. It feels like a four-star or even higher experience. The furniture is quaint but not old. The experience is very good. It is also very convenient to buy things nearby. The transportation here is also very convenient, close to the bus station, etc.
It should be the best hotel in Princeton, generally in line with domestic four-star standards.
Health: It's a very new hotel, so far it's very good.
Environment: The most atmospheric hotel in Princeton. The restaurants and bars on the first floor have a very prosperous nightlife. The hotel is located on the busiest commercial street, close to the main gate of Princeton.
Service: The attitude of the front desk staff was very good, and the check-out time was smoothly extended from 11 o'clock to 12 o'clock. However, housekeeping was not done on the first night and the cleaning on the second night was excellent.
Facilities: In line with domestic four-star standards. Toiletries basically need to be requested proactively. The lighting control is not very smart, and the sensor lights are easy to turn off by themselves. Other than that it was pretty good. The water pressure is great and very comfortable. I have never stayed in a hotel with higher water pressure.
Great
98 reviews
9.1/10
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