Pet-friendly Hotels in North Yorkshire, United Kingdom

Although this hotel is by no means modern, the service is good with friendly staff,, the rooms are clean, and it is perfectly situated for a day out shopping, or an evening out.

Hotel was lovely ,room was clean but a little small with no drawer space ! Room could benefit from more USB sockets as it had 2 but only one worked! Door lock failed but was quickly resolved by maintanence, staff are very friendly . Pool area was clean and we would return to the hotel 🙂

The hotel is perfectly situated for exploring sights of Harrogate everything very nearby! From checking in and our room available early with welcome cookies which were warm and amazing to checkout the staff could not be more helpful! The room was on the third floor clean, tidy and well presented. The gym and spa facilities were all good and nice to use and relax especially on a Sunday evening! The breakfast was buffet with a selection of hot and cold options the parcel machine was my favourite fresh pancakes which were delicious! This hotel is huge but it's well maintained clean tidy and such an enjoyable experience for our anniversary!

Lovely location freindly and helpful staff

The hotel is very close to the train station, about a 5-minute walk through the city walls, which is very convenient. York city isn't large, and most attractions and shopping streets are within walking distance. We booked two rooms and arrived a little after 2 PM. The front desk initially thought we only had one room and assigned us a room on the first floor, ignoring our request for a higher floor. When I told him we had booked two rooms, he then said the other room could be on a higher floor, but we couldn't get the keys until after 3 PM. So, we had to take all our luggage to the first-floor room first. As soon as we opened the door, there was a strange smell, which got a little better after turning on the air conditioning. Since we were only staying for one night, we didn't bother to discuss it further. When we returned in the evening, we picked up the keys for the second room, which was on a higher floor. The cleanliness was noticeably better than the first-floor room, and there was no strange smell. Both rooms were quite spacious, which was a plus. Breakfast was semi-buffet style; you could order one hot dish, and then help yourself to bread, fruit, and other items.

The hotel's location and ambiance are great! The check-in experience was decent, but a larger room might have been more comfortable. The mattress was super comfy, ensuring a good night's sleep!

The hotel is located in a great place, The aesthetic is perfect for the building. If you are disabled you may want to give this hotel a miss, as even if you specifically ask to be near a lift when you book they may put you in a room with no lift access at all, and the staff are not very helpful or accommodating even when you have a disability that is affected by stairs. The queue to check in was over 50 minutes even though we tried to check in much later than 3pm. The hotel has a lot of stairs, the room was not spotlessly clean but adequate and came with all the basic requirements. The view from the windows was great. Overall this is an ok budget hotel that is only suitable if you are able bodied and can deal with a large number of stairs.

We had a fantastic stay at this hotel! The front desk staff were incredibly helpful and friendly, making check-in a breeze and offering great recommendations. We loved the convenient on-site laundry facilities, which came in handy during our trip. The location is perfect – just a short walk from the river, with stunning views that made our evenings truly memorable. Highly recommend for anyone looking for comfort and scenic beauty!

I had a comfortable stay at the Holiday Inn York. The hotel is conveniently located about a 10-minute ride from the train station using bus 840 or 843, which made getting there fairly easy. The room was clean, and the bed was very comfortable, providing a relaxing place to unwind after a day of exploring. The only drawback is the distance to the Hop On Hop Off bus pick-up point. We either had to take another bus or walk about 20 minutes to reach the nearest stop, which wasn’t always ideal. Overall, the hotel offers good comfort and cleanliness, but travelers relying on sightseeing buses should plan for a bit of extra travel time.

Front desk service without a smile. Evening restaurant staff lacking warmth. Pool cold. Children’s area dirty. Room was basic but clean. Breakfast staff were fabulous.