The apartment was very clean with large shower room and comfy bed. The communication was great and the snacks and tea making facilities were spot on. The only problem we had was the light outside our apartment 34 was not working which left the steps dimly lit and had to use phone torch to open door with the key when returned from evening out. Would definitely stay again though. Thanks
Hotel near Leeds City Center,Leeds100% of visitors choose this area
QQingyiyuren2025.08.23
The hotel is right next to the train station. The front desk staff was a Pakistani guy, and he was incredibly friendly. Seeing I was Chinese, he immediately upgraded my room, telling me, 'I must give you the best, everything is new, everything is fresh.' When I was filling out the form, I had only completed two lines and was about to ask him about the third, but he just said, 'It's fine,' and took the form away.
As soon as I entered the room, for the first time ever, the lights came on without me having to insert a card. It was also the first time I've seen a welcome message with my name on the TV. This was also the first time I've encountered air conditioning in any accommodation in the UK (be it hotels, B&Bs, or dorms). It was the first hotel that made me feel like it was a complete package (everything was well-equipped, except for the usual lack of toothbrushes and toothpaste). And it was the first time I played a game with a remote control (though I fell asleep after just a couple of tries).
By the time I settled in, it was already 9 PM. At this hour, finding a restaurant outside is tough, and walking around a strange city at night didn't feel very safe. But the hotel has its own restaurant. The prices were a bit steep, but the service and food were definitely worth it, especially the feeling of being able to have a hot meal after a long, tiring day. (The fries were genuinely freshly made, and they gave a whole jar of sauce!) It was a truly satisfying experience.
The staff here are genuinely great. Whether it was the Pakistani guy at the front desk, the Black gentleman at the restaurant, or anyone else, they all made an effort to say a few words in Chinese. It really felt like what they say in 'Blossoms Shanghai' – even though you can communicate in English, when someone speaks your language, you truly feel their sincerity. For that meal, I fully expected to pay a service charge (and I would have gladly paid it at this restaurant; normally, I'd remove it if I didn't feel the service was earned). But the bill came with clear pricing, no hidden fees. I didn't have any cash on me, otherwise, I definitely would have left a tip.
I found it difficult to find any of the staff, but once I did - nothing was too much trouble. all very friendly and helpful. The place is quite dated and needs a makeover badly. Gardens were nice and the location was perfect for me. Food was OK but breakfast was very dry, but tasty. Again the staff were especially good.
The hotel service is warm and friendly, and the hygiene is clean and tidy. The rooms are cozy and spacious, and the hotel location is excellent. The housekeeping staff are also very kind, and the front desk staff, Ah San, is very enthusiastic. The room prices are also very affordable, offering great value for money! I've had more than just comfortable and pleasant stays; I've also experienced a touch of local life. This is my review of this hotel. Amazing!
Very recommended to stay, cost-effective, the environment is very good. Beautiful environment, good geographical location, convenient transportation, comfortable and sanitary rooms, service staff are very enthusiastic, facilities are very humane, high-speed network signal is good, the view outside the window is good. The design of the room's small pendulum is also very distinctive. Next time, check in.
Would absolutely recommend!
Had a working window, although it was a bit noisy when open but great to get some air in
The shower had great pressure, the bed was comfy, the light wasn’t too harsh, my room had yellowish bulbs instead of white and you could have a reading light if needed. Great fo travel for business!
The overall experience was really good, it is very near to foster square railway statuon and interchange. The staff were really polite and kind.the checkin roughly took abot 2..3 minutes. I really recommend this place if you need a pause from your busy schedule.
Hotel near Leeds City Center,Leeds100% of visitors choose this area
GGuest User2024.12.21
The hotel is beautifully presented. All staff took the time to be engaging and helpful. The hotel has little to no parking which is a bit of a shame.We ate in the restaurant and throughly enjoyed our meal. We look forward to booking again we loved our room gorgeous bathroom !
Parking is easy, check-in prompt and friendly. Pleasant rooms with excellent walk-in shower in the en-suite. A personal quirk, I guess, but the hot drinks tray is provided with decent sized mugs for change. M&S Food close by, so very happy all around. I have used the hotel several times for an overnight stay. It's ideal for this being close to the A1.