Foss hotel Reykjavik is a great place, conveniently located next to Bus stop 12 where all the tour operators pick up and drop off as well as Fly bus tdrop off and pick up. The hotel is very clean and safe. I have a fantastic experience with the staff in front desk and house keeping. I was a solo traveller and I asked guidance to the front desk on some places that i wanted to go within and near Reykjavik. Tge front desk staff, he gave me suggestions and helped me book the show ticket. He gave me clear instructions and seeing my lost look , even gave me the hootel phone numbers to call him in case I run into trouble. But thanks to his clear guidance I managed to navigate well and had a great day out. This hotel is about 15 to 20mrs from city centre by walk. One day I forgot my gold chain in the room. But the housekeeping folks while cleaning did not even touch any valuable stuff that i left. It is really a very reliable and safe hotel. They have a restaurant that serves delicioys food. I ate their fish and chips and chicken salad. Both were great. The breakfast has a good spread. The hotel is very clean and well maintained. The best part is still the excellent service from the staff. My trip got rebooked and i had multiple correspondence with the staff and they were always prompt and reassuring. The only downside of the whole stay was my room. I got a corner room which had a slanted corner shape, meaning a triangle cut off from a rectangle. Though nicely laid out, i felt claustrophobic as the room size was much smaller. That room is not ideal, especially if not solo.
The hotel left good almost impression. I would like to highlight breakfast- delicious. But on the first day we faced bad experience. We were traveling with my friend. I have gone to breakfast first, later when my friend joined the staff didn't allow my friend to enter breakfast area saying that breakfast includes only one person per room although we booked room included all guests per room. After we provided proof of booking terms staff allowed to have breakfast but it was not good.
Service: The front desk service was excellent and very welcoming.
Environment: The room was small and old, with two single beds. The beds were very light, so we could move them together ourselves.
Facilities: There was a kettle in the room, and a European standard power strip was provided next to the bed.
The studio it self has a great potential but it needs a deep cleaning. The studio still had the garbage from the previous guests inside and was full of dust. Also the outside is not very welcoming (it's OK to be in the back of the house but it is not OK to have construction leftovers just outside the door/window). Apart from that the bed was comfy, you have a mini fridge and good wifi connection. You can walk from here to the city center. Parking space just outside the building for free.
The room was great, and the front desk service was excellent. Breakfast was superb! The only downside is that it's a bit far from the city center, so getting out for breakfast can be a trek. They even had oatmeal, which, as a Chinese person, brought tears to my eyes! 😄
Perfect location for a quick stop in Reykjavik. It’s not the cleanest of places (kitchen sink and stove was a bit dirty, but hey… what do you expect? It’s very clean compared to other hostels/hotels with shared kitchens like this!) but still worth every penny. I’d go there again any time. They do have a cozy library. All in all I really do like the vibe of the place 🫶🏻
Environmental location: The hotel is located in the city center or the seaside. It is surrounded by attractions, shopping malls and dining streets. The transportation is very convenient. It is close to the bus station and the pier. It is suitable for tourists to explore the local scenery on foot. Most travelers emphasize its superior location, fast access to major sightseeing areas and shopping centers, and there are supermarkets and other living facilities around, improving the convenience of living.
Facilities and sanitation: The rooms are clean and well equipped, with comfortable beds, adequate storage space and modern appliances. Some rooms provide spacious space and sound insulation to ensure the quality of the accommodation. Although some comments mentioned that the bathroom design is more compact, the overall health status has been affirmed by most passengers and meets the expected standards.
Service quality: The front desk staff is friendly and professional, and can actively assist passengers in planning their itinerary, providing transportation information and solving sudden needs. Service processes are efficient, such as fast check-in and check-out procedures.
I love the service, especially allowing early check-in or storing luggage so I may freely explore the city. The hotel room was clean and tidy, spacious and very comfortable. I like the breakfasts are included in the price, and would like more variety instead of the same choices every day. Other than that, a good stay for a good price.
There are two apartments, confusing location, have to wait for the password to open the door, the room has complete tableware, the bathroom is relatively small, come to stay for one night overall
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