Pet-friendly Hotels in Chu, Kyrgyzstan

Decided to book the same hotel for our return leg after trekking in Karakol. First stay at Novotel was excellent (see my other review) but the second stay was horrible. Check in time was 3pm so we went out for lunch and got back at 3.20pm only to be told that one of the two rooms was not available. Reception staff, Zania, was rude and unapologetic and didn't even bothered to provide an estimated time. Another receptionist told us it would be about 30 mins and they would send the keys to the room. We went into the room and at 4.15pm we called the reception desk and they told us they will deliver the key in 5 mins. 10 mins have passed before the key was delivered. 5-star hotel with poor time management and bad service - no follow up on room key. Other areas were good though EXCEPT front desk staff. Staff at massage/pool were polite, so were the restaurant staff. Please educate your front desk staff especially Ms Zania, as they are the first line of service.

A very good luxury hotel in Kyrgyzstan, with a high cost-effectiveness. My friend and I booked a suite and a king-size bed room. The most important thing is that it doesn't matter if you don't know the language, the check-in is smooth. This room faces the sun, and the foot of the snow-capped mountains is at the bottom of the curtains, which is absolutely beautiful. Apart from the scenery, the bedding is very standard, and the overall stay experience is very good. Breakfast is 7.00-10.00, and I had a big plate of chicken for breakfast, which was touching 😹 The hotel facilities are also good. The cafe on the first floor is very suitable for afternoon tea and the Korean restaurant on the top floor is more suitable for dating. The facilities are very comfortable and the tone is very suitable.

In general, everything is fine, but there are questions about cleaning, it seems that it only includes changing towels and napkins. If you rent a hotel for a week, then you don’t have to clean the shower, bathroom or toilet 🙈 Plus, the attitude of the staff at the bar in the restaurant is unclear. We specifically agreed and made an extra payment for normal coffee, but as the staff explained to us in the morning, the barista is a person of mood and every day she decides for whom and when she will make coffee, and for whom she will not. For such a hotel, this is of course a very strange position regarding the service for which we paid. Make your own coffee in an automatic coffee machine :/

Hotel is old, rooms killed, smell of moisture. Breakfast is good.

Good hotel

Amazing view, safe and secure and wonderful guest service. Breakfast needs more variety, but overall it was enjoyable and pleasant. I will be staying B Hotel again and recommend it for anyone in Bishkek short term

The breakfast is rich, the staff at the front desk is warm and welcoming. It is a cost-effective hotel. The room is comfortable and tidy. It is close to the business circle and convenient to take the bus. In short, the hotel is satisfied.