Pet-friendly Hotels in Western Visayas, Philippines

Had to extend our stay due to typhoon. They allowed us to stay in same rooms, so we didn’t have any hassle. It was nice affordable hotel but with really nice breakfast buffet.

First time at Citadines Iloilo. The room itself was spacious and comfortable, and the location is top-tier — right in the heart of downtown Iloilo. The resto-bar on the second floor is great, and the staff there showed the kind of warm Ilonggo hospitality we’re all proud of. I commend the step to help the environment. Their is a refiling jar of water inside the room, DBest! But since this was my first stay, there were a few things I really noticed: 1. I booked specifically requesting a single bed. I was given a room with two beds instead. 2. I also requested a quiet room, yet I was placed on the same floor as the swimming pool — and that night there was a big party going on until 9 PM. 3. I didn’t expect a fancy view since I booked a lower-priced room, but natural light is a basic comfort. Unfortunately, I couldn’t even open my curtains because people outside, from the pool, could directly see into my room. 4. And the worst part: while I was resting, another guest opened my room with their key card. Absolutely not okay. I understand the hotel was fully booked, but that shouldn’t be used as an excuse. Front desk staff should still be trained to handle guest requests properly and ensure room safety — especially safety. Should a guest really have to pray the hotel isn’t full just to avoid these issues? Despite everything, I’m willing to give them another try. I know they can do better — and I hope the next stay reflects the level of service Citadines is known for.

The hotel has a great facility. Staffs are friendly. I really appreciate the hotel service for free. I suggest that the hotel needs to look for transportation access for its clients since it was quite far from the downtown.

For me one of the best hotels at Station2. Just a walk from the beach, beautiful pool with small garden and fountain… Rooms are spacious and clean but it can get noisy at morning when housekeeping starts cleaning 2nd floor. Sadly the amenities disappeared 😢, just 1 small shampoo, soap and 2 toothbrushes. 4 towels fresh every day as well as coffee, tea,… The staff is amazingly friendly and helpful… I requested an extra pillow and got it after 3min together with a big smile from the staff :)

Fantastic location at station 1 and a good hotel. We would not class it as a five star hotel, more like a four star. We would not recommend the breakfasts, plenty of better places closer, it is not a buffet style and the food presentation can be poor. No hot water during our whole visit (warm at best). The staff at times are friendly but not as good as other five star hotels that we have stopped in. The spa treatments were very good, the gym was basic and had poor lighting.

Let me start by saying that the service is superb! Even if the hotel has some shortcomings, they pale in comparison to the hospitality and the overwhelming attention of the staff. You truly feel welcome and long-awaited. The hotel is surrounded by greenery, our room was spacious and equipped with everything we needed, very cozy. There are no crowds here; it's peaceful and tranquil. If needed, you can take a tricycle to D-Mall (free from the hotel from 9:00 AM to 6:00 PM, then for 150 pesos). Alternatively, you can walk 15-20 minutes along the beach, or longer along the main street. Nearby, there's a large shopping center with groceries and a food court, just 5 minutes away. The à la carte breakfasts are delicious; you can tell that everything is prepared with high-quality ingredients and especially for you. We ordered a cappuccino for breakfast for an additional fee, and it was beyond praise! We also had lunch and dinner in the hotel restaurant, and everything was delicious! They even offered to bring fresh seafood and cook it for us for dinner. It was a complete delight! We were alone, and they played romantic music just for us; it felt like everyone was working just for the two of us! It was an incredible experience. The beach is also a two-minute walk away and is truly the best on White Beach. If you walk a little to the left, there's fine sand like flour and a gentle entry into the water. Further on, at the second and third stations, the sand is not as fine and has pebbles, making the entry less comfortable. Overall, we were extremely pleased with our stay at this hotel. We would definitely come back if we had the chance and would highly recommend it.

On my previous review, I mentioned some of the drawback regarding this hotel. On my recent stay, they have managed to turn things around and made my whole stay an enjoyable one. The staffs were proactive in asking if I need any assistance. The room is clean and spacious and they had more variety of foods for their buffet breakfast. I would most likely stay here again.

Amazing Stay at Coast Boracay! Coast Boracay exceeded all expectations! Perfect beachfront location, beautiful modern rooms, and a relaxing pool area. The food was delicious, and the breakfast buffet was a highlight. What truly stood out was the exceptional service—staff went above and beyond to make our stay unforgettable. Highly recommend this place for a perfect Boracay getaway!

The hotel is excellent, with a prime location right in front of the beach and within walking distance of restaurants and shops. The staff is exceptionally friendly, professional, and always willing to assist, making the stay even more enjoyable. The only drawback is the breakfast, which is served à la carte with limited options, and certain items are frequently out of stock. A buffet-style breakfast would be a significant improvement to enhance the overall guest experience. Despite this, I would definitely return and highly recommend Ondus Hotel.

We stayed there from 12 Sept to 16 Sept and it was a great experience. First the hotel's location is very practical as it is between the White beach and bulabog beach and surrounded with stores and restos. The room experience is 10/10 as during our stay we experienced a storm and multiple times the electricity has been cut-off but in just few seconds the generator started. Kudos to thats. The internet connections is very decent. The room is clean and housekeeping frequently can be found on the floor ready to render any help and to be ask to clean our room. The swimming area is decent just need a little bit cleaning of the pool. The hotel's resto is very good, food is delicious and in good portion. Hotel's resto is very accommodating. The only comment is that if it is not possible to have a buffet breakfast atleast add more breakfast menus to have more options but other than that the food is great. And lastly special mention to Ms. Shar of front desk, she has a very welcoming aura, always smiling and very accommodating even though we are just passing through the front desk we always seeing her smile and she is very jolly. Overall the stay is great and will certainly book again to Ferra. Thanks to all the hotels staff.