Hotels With Pool in Lisbon District, Portugal

The room with bathroom inside the room with balcony. No curtains on the beds, the light can bother, no privacy. There is elevator, no problems with luggage. There is a kitchen, but is closed in the night time. The staff was very friendly and helpful.

The hotel is a little over a kilometer downhill from the old town. While it's a bit of a distance from the main tourist attractions, both the bus and metro stations aren't too far, and the surrounding area is very quiet. Taxis are also cheap and convenient. The young front desk staff were all very warm and welcoming; anything we needed was brought up right away. Every night at 10 PM, the hotel has a 15-minute light show featuring many of Lisbon's sights. I missed it the first night, but I made an effort to watch it the second night, and it was quite interesting.

The room is spacious. Clean and has good amenities. It smelled bad inside the elevator all the time. The lobby isn't very present with dirty floors. Breakfast was average. The location was good for me, but a few metro stops away from the touristy spots. But it's a safe location w plenty of other hotel chains, office buildings and restaurants.

We were originally scheduled to fly home on the same morning as our son, but on different flights. Around 5 AM that day, we found out our son's flight was canceled, while ours was still on schedule, leaving us with very little time. Our son wanted to stay an extra day at this hotel to use their gym (we had stayed there for a night two days prior). In my haste to book, I accidentally put my husband's name instead of my son's as the guest. We quickly checked on it after our flight landed, and thankfully, our son successfully checked in. So grateful! 😊 The Uber ride from the hotel to the airport was only CAD$6.

I stayed in an executive room for four days, then switched to this standard king room, which felt like a better fit. The hotel's location is excellent, not far from the school and shopping street, and the surrounding amenities are also great.

Room was moldy, hotel stinks really bad, breakfast very poor choices, the only good thing about this hotel is the view. I would NOT recommend this hotel to anybody.

The hotel is clean and meets standards of Iberostar hotels if you’ve been to other ones, with pleasant scents in the lobby. Used the gym but it was small, with necessary equipments so was okay. Didn’t try spa but you’d have 1 hour free access if book in advance. Service was relatively low-levelled throughout the stay. First night of arrival, there weren’t sleepers in the room and surprised that slippers at the reception were out of stock. Second morning I was made to wait in front of the restaurant to have breakfast, with loads of available tables inside, which were not cleaned up on time. The staff didn’t maintain the queue in a good way, the line was cut in by two groups of guests, and there was even one group going straight into the restaurant, with the staff not noticing this or explaining to us. No caring was shown verbally for our waiting outside of the restaurant. Third morning was told that there’s no breakfast booked with the room, but it turned out that the staff put wrong room numbers on the system when checking. The staff guided us to a table without cutleries prepared. Reception staff were friendly yet not showing the best quality of service if the hotel is 5-star. Response time could be shortened. Restaurant service was terrible given the above. No apologies made for the situations mentioned.

It’s such a lovey hotel to be staying at. Friendly staffs and can accommodate any requests we asked. As our departure to the airport was at 4:45am early in the morning, I requested to have some sandwiches and drinks to pick up before we left the hotel, instead, they had prepared a big box of food consisted of cheese and ham sandwich, apple, banana, juice and water for us. We heartfelt for what they have done to us. Indeed everyday, we have full breakfast delivered to our room n the food was decent. Also, one night there was a movie night by the pool side, and I found it amazingly care and trying their best to fulfill everyone’s needs. The hotel room is clean and very high standard. I will highly recommend people to stay in this hotel/ serviced apartment ( as it come with an open kitchen). And we happened to stay at their hotel on their 1st anniversary, and celebrated with us and with a delicious cake! 😜

Hotel Florentine was a bit of a mixed bag for me. This was a very last-minute booking and apparently I snagged the last available room — which, in hindsight, may explain a few things. I had specifically requested a quiet room, but unfortunately ended up with the exact opposite. The walls were paper-thin, and I could hear just about every sound and life update happening next door. Having the elevator directly across from my room added an extra soundtrack I hadn’t exactly asked for. Dinner at the bistro also tested my patience a little. The team genuinely seemed to be trying hard, and I want to give special credit to one lovely server who was clearly doing her absolute best to keep everything afloat. Still, the service flow was puzzling — my drink and water arrived long after I had already finished my meal, while tables that arrived after me were somehow served before I was. It felt less like a dining system and more like a surprise social experiment. The food itself was fine, nothing particularly memorable, but the location is undeniably excellent and probably the hotel’s strongest feature. With a few operational improvements — and perhaps some thicker walls — this place could really shine.

It was simply incredible! Best hotel and service ever. And I've traveled a lot. Thank you and keep up the excellent work.