Connected directly to Hakodate Station. I received a complimentary room upgrade, and the room was quite spacious by Japanese standards, offering an unbeatable view outside the window. The breakfast was incredibly rich and even included a conveyor belt sushi bar. I highly recommend booking with breakfast! Plus, there's a hot spring on the top floor.
The hotel boasts an excellent location, being close to JR station and within walking distance. It's right by the sea, with a seafood market just below, which makes breakfast convenient. There's also a convenience store nearby. The rooms are clean and tidy, with complete facilities, and offer beautiful sea views from the windows. The front desk service is great. My favorite part was the public indoor and outdoor onsen on the upper floor of the hotel, where you can soak while enjoying the sea view. Even the lounge area offers sea views – it's fantastic! Highly recommend this place! 👍
Between the JR Nikko Hotel and this one, the room size was the deciding factor in the end 🤭. We chose the South Tower, which is also relatively new, and the room was incredibly spacious – enough to open a large suitcase. It was also very clean. They have self-service laundry and a bathtub. It's about a 10-minute walk from Sapporo Station. A taxi ride costs around 1000 JPY, so it's convenient to grab one if you're tired. The New Chitose Airport bus stops right in front of the hotel. For the return trip to the airport, the bus stop is just across the street at the Crown Plaza. Taking the airport bus is much more comfortable than dragging suitcases through the snow.
Beautiful hotel with a moor onsen spa and sauna. However it is a 15-min walk from the station and shuttle service is limited. Lots of weddings and royal visit at this resort. Twin Room is spacious and comfortable. Walking distance to M fast food chain next door and Aeon shopping nearby. I would highly recommend it.
The twin room was quite spacious, with two 1.2-meter-wide single beds and enough space in between to get out of bed easily. On the other side, I could open my 30-inch suitcase. The price of around 1,000 RMB during the winter holiday, including breakfast, was acceptable. I think Ctrip had a package without breakfast for 600-700 RMB per night. However, those packages need to be booked in advance, which isn't suitable for a traveler like me who needs flexibility. One thing to note is that the duvet didn't have a cover, it was just a sheet over the duvet. It felt unhygienic (because the exposed part was the duvet itself, which isn't changed) and wasn't very comfortable. I was quite bothered by it, but since I was traveling with a child, it wasn't convenient to switch hotels. The heating was very strong, almost too hot for the duvet. The breakfast on the first floor was plentiful, mainly Asian-style.
The hotel is very conveniently located, just a one-minute walk from JR Hakodate Station. It’s also well-positioned for sightseeing, with Goryokaku Park and Mt. Hakodate both reachable within 30 minutes via public transportation. Fun fact for fans: part of the lobby was featured in the movie Detective Conan: The Million-dollar Pentagram (Hyakuman Doru no Michishirube).
Upon check-in, I was originally assigned to a room that was uncomfortably hot—it felt like 32°C (90°F) and the window couldn't be opened. However, the front desk was very helpful and moved me to a different room as soon as I notified them of the issue.
One thing to note is that the room size was smaller than what I am used to; if space is a priority for you, I’d recommend booking a larger room category. As for the breakfast, the selection was decent, though it didn’t change much during my three-day stay. Personally, I wouldn’t mind paying a bit more if they included a wider variety of seafood. All in all, it was a good experience.
Great room-only experience. The room was tidy, cozy, and perfect for resting after a long day. Everything was as described, and the stay was very comfortable. Highly recommended.
Amazing hotel. Close to the TV tower and the park. The train station is also not far away. It's convenient for when you have to walk with your luggage in the snow. Relaxing hot bath. Lavish breakfast with a lot of options. Outstanding service.
The only complaint is that the laundry service was closed for the holidays and there is no self service laundry in the hotel. The closest one was 20 minutes away.
Overall, my stay was very satisfying. The hotel is conveniently located near Noboribetsu Jigokudani, making it easy to get around. The room was spacious, clean, and well-maintained, providing a comfortable stay. The front desk and staff were all very friendly and professional, patiently assisting with any questions or issues. The breakfast offered a wide variety of choices and tasted good. The hotel offers great value for money and is highly recommended. I would definitely choose this hotel again when I revisit the city.
We had a pleasant stay at this hotel. Nice room with good view of the lake and mountains, the onsen was very enjoyable. The buffet was great!
One downside is that the room was so warm and they didn’t have ac on. Understandable for winter season and sustainability point of view but at least they should have a decent air flow in the room. For this price tag, it’s the least they could do to make guests feels comfortable.
Great
1342 reviews
9.2/10
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GGuest UserThe hotel lobby has a sense of mystery, lobby staff polite, today got up early to check out, after departure found missing the necklace, immediately drive back, about 15 minutes, a ** thing asked me what help, he asked me with a translator, then entered the room, but has cleaned the room, bed sheets have been taken to wash, female staff very good, shoes have not put on has run out the door, fortunately found! Thank you for this! It's best to check in by car, couples will be surprised!
YY SinExcellent! Every staff there are taking every step to address your needs and make your stay wonderful. Many of their staff speak good Wnglish. They set up an area to attract the owl and other birds to come where you can enjoy a magnificent view to watch them. They provide a globe and pants for male and female to share the same outdoor onsen.Food is wonderful and with a wide variety. Free milk, yogurt (all day), midnight rice roll. They provide free Morning take away coffee and sweet red bean dumpling. When an owl came, they will phone your room to come down to the viewing station. Speechless!
CCeci ChoOne of the best onsen I must say. It’s very very near Shirahige Falls about 5 minutes walk in thick snow. But there aren’t any convenient shops or restaurants within reach. I guess you’ll need to drive. Limited public bus to reach the resort and it costs 660 yen. If you missed then you’ll need to get a taxi which cost about 8000 yen. We took the day trip around Biei which cost about 5500 per person to 8 locations around Biei and the last location you guess it right, it’s Shirahige fall. The tour bus driver very kind to drop us at the onsen resort
They served the best saisaki and breakfast. Be sure to get your stomach empty before you reach the premise for the dinner.
Kkishin214I enjoyed it very much. I booked a room on the top floor.
Business hotel is cramped, so I stayed overnight with my friend.
There is a sauna, karaoke, and large TV.
The soundproofing was also good, so I was able to drink and make a noise, and I had the best time.
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