Staying 2 night in the hotel , hotel lobby my look abit dated. Rooms are spacious for Japan hotel standard. Hotel provide daily skin care and there is an ice machine on every floor. It also provide shuttle bus in every 15 min to your ne of the station. Shopping mall in 10-15 minutes walking distance we took a taxi from
The shopping mall cost 1000yen. Breakfast from the hotel are impressive .
Hotel near Arima Onsen Hotspring,Kobe32.2% of visitors choose this area
GGuest User2026.04.17
It is a wonderful hotel, a peaceful place to relax and enjoy the beauty of the nature, onsens and exclusively excellent Kaisai dinner.
You can book two private onsens per 1 day (e.g. one in the evening and 1 in the morning) and also 1 private stay in sauna. You can spend time together with your couple.
Public onsens are almost free all the time, so you can enjoy them either.
We really loved our stay, the hospitality of all staff and free transfer provided. I have looked through many hotels, but this was the best with quality price ratio.
Compared to Kyoto, the Monterey in Kobe offers much better service. Sona is quite small, and lately, there's been too much of a Korean presence there. Although the hotel is a short walk from the station, it's still easy to find. There is indeed a red-light district nearby, making it a bit noisy and messy (though understandable). The room layout is reasonable, the TV supports screen mirroring, and the toiletries are generously provided, with the DHC lotion being particularly good. Don Quijote is just a short walk away, and it's very convenient to get to Sannomiya Station and Kitano Ijinkan (home to the famous 'Life Toast' and the 70-year-old coffee shop), all within walking distance. The breakfast selection is rich and delicious, with the bread being a pleasant surprise.
On a side note, you should definitely avoid the Monterey in Kyoto. Their unfriendliness towards Chinese guests is blatant, especially from the middle-aged Japanese female receptionist! She denied us available rooms unless we insisted and argued on the spot. She also reneged on a promised room type change, even rolling her eyes when a colleague confirmed it with her.🙄
I really like this hotel and usually book two 20 sq.m. rooms when traveling with my family, which I did this time too. We arrived around 10 AM, dropped off our luggage, and headed out, returning for check-in after 9 PM. A male staff member mistakenly thought we'd booked one room, but after clarifying, we were given two. Upon entering, we noticed the room type differed from what we'd reserved; we received the 16.5 sq.m. layout. The difference was in room size and amenities; the 20 sq.m. rooms have a desk, a small dining table, and two chairs. I immediately contacted the front desk, but to no avail. Then I spoke with Trip.com, who said there were no other rooms available for an exchange. While getting ready, I found hair on the bathroom wall, a strange noise when turning on the hot water tap, and a missing button on the bathrobe. I contacted Trip.com again, and they offered a points compensation. I hope Trip.com's display pages accurately reflect reality and that the hotel assigns rooms according to reservations.
The location is fantastic, right in the heart of Kobe's artificial island at Shimin Hiroba (Citizens' Plaza). It's incredibly convenient for the airport, and the hotel even offers a free shuttle to Sannomiya Station, which is excellent – though I only found that out on my last day, unfortunately! The surrounding scenery gives you a real sense of Japan's booming high-growth period. The hotel epitomizes Japanese service style, and the rooms are really spacious, much larger than many other Japanese hotels I've stayed in, with plenty of room for all your luggage. Breakfast was incredibly rich and varied, and the 30th-floor restaurant offers panoramic views of Kobe Port. It's a shame the weather wasn't great during my stay, but I hope to visit Kobe again on a sunny day next time!
Taking the airport bus from Kansai Airport to Kobe Sannomiya Station, it's less than a 10-minute walk to the hotel. We arrived before check-in, but they let us check in early since a room was available. The room wasn't big, but it was very clean. The bathroom was quite spacious, and the wet/dry separation was a definite highlight. The staff were enthusiastic and proactive. Daimaru Department Store is right near the hotel, making shopping and dining very convenient.
You could choose from a selection of amenities, and there was a welcome drink and snacks. Breakfast was also included, which consisted of a set of five small, toasted bread rolls and a beverage, allowing us to enjoy a warm breakfast.
Being on the first floor, the noise from footsteps upstairs, outside, and in the hallway was quite bothersome. The bed seemed to be broken; one side was severely sunken, making it very uncomfortable to sleep on, which was disappointing. My husband's side was fine, however.
We stayed here for a business trip as a couple. Aside from the noise issue, it was cheaper than a business hotel, and the bathroom and room were more spacious. So, I think it might be more comfortable to choose a non-business hotel when traveling as a couple. The staff were also very attentive.
Overall, it's pretty good, a comfortable chain hotel.
Don Quijote is directly opposite the hotel, which is really convenient for picking up little things. The big subway station isn't very close, so if you have a lot of luggage, you might want to reconsider, otherwise you'll be dragging it across a lot of cobblestones, and your hands will get pretty sore.
The hotel's location is probably in a bustling area. After 8 PM, there are many local 'energetic' young guys around, some drinking until 3 or 4 AM. The soundproofing isn't great, so if you're a light sleeper, I wouldn't recommend it. Behind the hotel are various local pubs, which can get very noisy at night.
This is my second time in Kobe, and I'll definitely come back again, it's so beautiful!
Hotel near Arima Onsen Hotspring,Kobe32.2% of visitors choose this area
CCelloC2026.02.22
Love this onsen hotel very much. My one night stay includes breakfast and dinner. All dishes are tasteful and made with heart, room is spacious. We love the 美景日式房帶露天風呂, and one cave onsen free of charge with high privacy. Nice stay and we will be back agin.
I booked a corner suite, and the room was huge with an amazing view. It had a massive jacuzzi, which was perfect for a relaxing soak after a day of shopping – I felt completely refreshed and ready to go again the next day! Though, I have to say, for Kobe, the price wasn't exactly cheap, so it really depends on what you're looking for.
During the day, there are malls and an Aeon supermarket around the hotel, but there are no convenience stores nearby at night, which was a bit inconvenient. So, remember to stock up before heading back to the hotel. I didn't book breakfast as it seemed to be a set menu, which I'm not a fan of.
Overall, it was a good experience. I'd definitely choose this hotel again if I come back to Kobe.
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KKa ChungThe room is clean, parking is very convenient, the toilet is large, and the facilities are very new. However, the wifi is almost unavailable. The movie viewing is good. The hotel is only suitable for self-driving people. There is little public transportation nearby.
AAnonymous UserIt's a little far from the station, but the route is all local and walkable, so it's OK. It's right in the middle of the cherry blossom street, which is beautiful in this season. The breakfast and dinner look very rich, but the actual quantity is a bit small. The shabu-shabu beef doesn't come with eggs, probably because the quota is occupied by the hot spring egg experience. The room is large, but it's a bit cold at night with only the air conditioner on. Guests are provided with a 40-minute private soup, which is not bad
GGuest UserLocation was great, right in middle of the beautiful *****. Nice view from window. Very clean and modern, while still maintained a Japanese flair. Showers, toilet, and all appliances new and efficient. The The owners made us feel very welcomed and gave good suggestions to which Onsens and restaurants visit. The breakfast was authentic, healthy, and felt like good home made quality.