Romantic Hotels in Melaka State, Malaysia

We stayed at Swiss-Garden Hotel Melaka during our recent family trip and had a generally pleasant stay. We travelled as a family of four, and the room size was comfortable enough for all of us. The layout was practical and there was sufficient space for luggage and movement. The room itself was clean and reasonably well kept, although the hotel does show some signs of aging, particularly in certain fixtures and furnishings. The location is fairly convenient, with easy access to parts of the city and not too far from the main attractions. It worked well for our short family visit around Melaka. One area that could use improvement is the gym, which unfortunately did not appear to be well maintained during our stay. Some of the equipment seemed worn and the overall condition could be better. Overall, the stay was comfortable and decent for families, especially if you are looking for a reasonably spacious room at a fair price. With some refurbishment and better maintenance of facilities, the hotel could definitely enhance the guest experience further.

Overall, my stay was quite disappointing due to multiple issues with the facilities and management, although there are a few positive aspects worth mentioning. 1. The toilet flushing system is very weak and unable to properly flush waste. There is also no exhaust fan, causing unpleasant odors to linger after use. 2. The shower area lacks proper shelving for toiletries, which is inconvenient, especially for female guests. Although the space is not small, the towel rack is installed above the toilet, which is both unhygienic and impractical. 3. The unit is advertised as a two-bedroom space that can accommodate up to five people, which reasonably creates the expectation of having two bathrooms. However, the upstairs bathroom is locked and used as a storage room. This becomes highly inconvenient, as guests have to wait excessively long to use a single bathroom. 4. The doorbell issue that was reported earlier was never resolved. 5. The air conditioner remote control was initially not working, but a replacement was only provided later at night. 6. Only two out of four elevators were functioning. During checkout time, it became extremely difficult to get an elevator. Once inside, it stopped at almost every floor due to high demand. It took my family and me nearly an hour just to get from the 22nd floor to the car park. There was also no proper ventilation or air conditioning inside the elevator, which made the situation very uncomfortable and almost suffocating. 7. There is only a mirror in the bathroom, which makes it very inconvenient for guests (especially women) to get ready or do makeup. On a positive note, the overall room cleanliness was acceptable, although the towels could be improved. The interior design is visually appealing at first glance. However, the layout is not practical. Watching TV from the sofa is uncomfortable as it is positioned at an awkward angle. To face the TV directly, everyone has to sit in a row on the stairs, which is quite inconvenient. Overall, while the design may initially attract guests, the functionality and basic comfort fall short of expectations.

The hotel is in a great location and very convenient for getting around. The room was clean and well maintained, making the stay comfortable. However, the breakfast could be improved with more variety. In addition, the egg station is located outside the main breakfast area, which can be a little inconvenient for guests. It would be better if the egg station could be placed inside the breakfast area. Overall, it was still a pleasant stay.

The lobby is impressive, and the breakfast offers a wide variety of choices. The hotel's location is excellent. From the hotel, you can cross the road to Heroes Square (outdoor), walk diagonally across the square, and on your right, you'll see the Sultan's Palace. Slightly to the left is the Santiago Ancient City Gate. After passing through the gate, you can climb the stairs to the St. Paul's Church ruins and enjoy a panoramic view of the city. Then, take the ramp down, passing the Cheng Ho Cultural Museum, to reach the Dutch Square (Red Square), Victoria Fountain, and Christ Church. Dutch Square is situated by the Malacca River, and crossing the busiest bridge leads you to Jonker Street. It's safe to say the hotel is the newest building closest to the old town. However, the service seems to be lacking. The front desk staff are not very efficient; you often see long lines of customers, and when asked for information about the hotel, they only provide one-word answers, appearing unprofessional. There's only one trash can in the guest room, so you have to move it between the room and the bathroom. The bed also slants forward, and when I complained to housekeeping, nothing was done – they completely ignored it, so I had to improvise. Honestly, considering the hotel's facilities and location, the five-star price isn't bad, but factoring in the service, the value for money is just average.

My favorite hotel in Malacca! The design has an old-money feel, very artistic. The breakfast is special, with local Indian pancakes that taste great. The bathroom in the room has a bathtub, and my window overlooks a river. The parking lot behind the hotel is also very spacious. It offers great value for money. The front desk staff are very polite. They even offered a welcome drink and flower cookies that reminded me of my childhood. It truly brought me back to my younger days. I love this hotel so much and will definitely stay here again!

The location is close to Kampung Morten, and you can easily walk at a relaxed pace to Jonker Street, which is about 1 km away. The room was comfortable and clean, with a nice mattress and pillows, strong aircond, hot shower working well, and free WiFi provided. The view from the higher floors is really nice, you can see Melaka town clearly and even the Straits of Malacca. The breakfast buffet was decent, not a huge selection but still enough choices to start the day. The shopping mall downstairs isn’t very interesting, and there aren’t many restaurant options available. The worst thing here is the lift service, ridiculously slow, sometimes taking more than 10 minutes just to wait for the lift.

Good environment, clean and comfortable room for families member.. the hotel located in the middle's of malacca town and full of facilities. The swimming pool outside the hotel building also clean and suitable for kids and adult. Will repeat if come to malacca 🥰🥰

This hotel has a charming retro vibe, with every detail thoughtfully designed. The rooms are spacious, and both the river-view terrace and river-view bathtub are perfect for photos. At check-in, I requested an extra bed, which cost an additional MYR 78, plus taxes. The staff efficiently brought my luggage to the room and made up the extra bed. The location is great – a short walk along the river takes you to the Red Square, St. Paul's Church, and Jonker Street.

We went during the non peak season so the hotel wasn’t crowded. First time visiting there, hotel was bigger than we thought. They upgraded us to Deluxe room, the room was quite a walk from the reception area/pool side. Breakfast was just average, pool is great for kids, we had a lot of fun. One thing that was not pleasant was we’re locked outside of our room for quite some time because the door lock was out of battery, and the staff took a long time to come.

This hotel's water heater, common in Southeast Asia, is really annoying. It felt like I couldn't operate it, and there were no instructions, so it took ages to get hot water for a shower every time! What's more, and this is crucial, the hotel is quite remote, located in the suburbs. It's a fair distance from the city center! Book with caution! They don't provide toothbrushes, and it gets very windy at night, so if you're a light sleeper, you should also be careful. However, their cleaning staff are very honest. They found 60 Malaysian Ringgit I'd left in the room and alerted us about the money, though they initially only returned 50. Ctrip eventually helped us get the remaining 10 Ringgit back.