Hotel near Malacca City Center,Melaka77.6% of visitors choose this area
GGuest User2026.02.07
We are a family of 5 adults visiting Melaka for my mom's 96th birthday celebration with her family and friends living n Melaka. We had the family suite - 3 bedrooms and 2 bathrooms. *Reception lobby has an overwhelming smell that is disgusting.
*Bathrooms: the tiles in the bathroom are moldy and falling apart with makeshift patchu. Bath towels had a funny smell and had seen better days. We had no choice but to replace the while towels with the blue-striped pool towels.
* Kitchen - a skeleton setup with sink, microwave, fridge, kettle and coffee maker. Basic amenities like one would expect in a kitchen such as stovetop, dish washing liquid, kitchen
hand towels, crockery and utensils are missing. The microwave is filthy. We have to use the white hand towels that guests would normally use in the bathroom to dry our hands in the kitchen. We had to request room service to clean the filthy microwave, provide plates and utensils for us to eat out take-out food, along with dish washing liquid to wash our dirty dishes. Pictures speak a thousand words.
Hotel is connected to a Mall - Shore that is deserted. Foot traffic is at its all time low. Mall is dimly lit ... a HUGE contrast to AEON.
I would not recommend this hotel. Sorry.
Hotel near Malacca City Center,Melaka77.6% of visitors choose this area
GGuest User2026.02.27
The room was fantastic (felt like a 4-star standard), and the public corridors were wide and bright. There weren't too many rooms per floor (rooms were separated by an open-air corridor, providing excellent natural light and privacy; the building's structural design is brilliant). The hotel offers absolute value for money, and both the swimming pool and gym are excellent.
Hotel near Malacca City Center,Melaka77.6% of visitors choose this area
AAubrey How2026.02.08
Rosa Malacca has a very strategic location with lots of delicious local food just steps away. The hotel features a stylish industrial-themed design that’s very Instagram-worthy. The room is big and comfortable.
The only downside is the room acoustics, as noise from next door can be quite clear, and the oily smell from breakfast sometimes spreads into the room in the morning. Overall, still a pleasant stay with great location and unique design. Strongly recommend to stay with rosa
Hotel near Malacca City Center,Melaka77.6% of visitors choose this area
NNatalia Ho2026.03.09
We travelled in 22pax in 12 different rooms by bus.
Hatten is a hotel served mainly for tour groups n tourists.
The main door design also serves the bus entrance , n beside there is the bus parking bay too.
However , I had checked with staff by phone several times where to alight our guests, which we were told that we can stop at the lobby to alight everyone , then the bus only moved to the parking bay.
But when we were there , there was a MAN , shouting at us n the bus driver + pointing us away , asking us to go away from the main entrance. Even when we try to talk nicely, he asks us to go away, n eventually we stop at the road side to alight guests in their luggage.
- the point here is, Hatten architecture is designed to serve tourist bus stops at the lobby, why are all blocked and only serve for small vehicles??? So tourists who come in bulk have to walk from far away to your lobby?
- another point is, the person who gives the first impression at the front door is really BAD! ( a Chinese , elderly male, if not mistaken is not a concierge) , if is rude, do not serve as a service line person
- 3rd point is , what's the reason the beautiful n huge design of Hatten main entrance at the lobby is blocked n only serves small vehicles? So Hatten only welcomes small vehicles , and why such a beautiful n huge entrance design not allowed by the bus to alight the guests ? So what's the difference between Hatten n other budget hotels that we have to stop at the road side n pull luggage in from the roadside?
- check in counter only 1 person working, n all cards are not ready at all , we took more than 30mins to check in everyone.
** Other than this, the room is good.
Hotel near Malacca City Center,Melaka77.6% of visitors choose this area
SShawnLi2026.02.20
Great experience staying there. The hotel front desk is very helpful and the staff are always friendly and helpful. We booked two rooms for our family trip. The front desk gave us two connecting rooms, which are very considerate. The breakfast is very authentic and a combination of western and Chinese style food. The location is also very convenient, walking distance to Joker Street.
Hotel near Malacca City Center,Melaka77.6% of visitors choose this area
AAin Kassim2026.02.17
The Room & Amenities
The room itself was spacious and featured a balcony, which was a nice touch. However, the amenities are very basic and ”no-frills.” Regarding service, don't expect much. We noticed housekeeping cleaning the room next door, but they never checked in to see if we needed anything. It seems housekeeping is strictly upon request or non-existent for short stays.
The Elevator Crisis (The Dealbreaker)
The biggest issue here is the infrastructure. There are only 4 lifts to service 41 floors, which is mathematically impossible during busy periods.
• Wait Times: We waited nearly 35 minutes just to get to the ground floor or carpar.
• Check-out: We tried to beat the rush by leaving early, and it still took over 40 minutes to get a lift that wasn't full.
• Management Issues: To make matters worse, 2 of the 4 lifts were being operated manually, meaning they rarely stopped at middle floors like ours (Level 21). We were essentially trapped while lifts passed us by already full.
Final Verdict
If you are staying here, be prepared to factor in an extra hour just for vertical travel. There is a Sky Deck that likely adds to the traffic, making the wait times unbearable. Due to the poor lift-to-guest ratio, I won't be returning. It’s simply not worth the frustration.
I decided to stay at this hotel for the second time due to its convenient location and affordable online booking rate at Trip booking.There are Mc D behind n the restaurants also reachable, I mean within walking distance. The staff are very friendly , the room is clean , well decorated n the facilities are well maintained.The staff attended n response to our complaints immediately.Late check out with affordable price. Have complimentary drinks served at d lobby. However , the quality of the room door needs to be improved .
Hotel near Malacca City Center,Melaka77.6% of visitors choose this area
AAilvxingdeyuwan1122026.02.12
The hotel's location is excellent, five stars! It's right by the Malacca River, making it easy to walk to most of the nearby attractions. There are also many popular restaurants in the vicinity, and it's super convenient for an evening stroll along the river. The only downside is probably that the room didn't have a window. Everything else was quite good.
I stayed at PARKROYAL A’Famosa Melaka, Room 0059, from 8/2/2026 to 9/2/2026.
The room itself was good, clean, and well equipped with everything we needed. The swimming pool is huge and very family-friendly. The food selection was generally good with a decent variety.
However, the major letdown was the electricity issue, which seriously affected our stay.
Our room and block experienced a blackout for a few minutes at night. Worse, while we were sleeping, the electricity kept tripping 3–4 times. Each time this happened, the air-conditioning turned off. My children were sleeping and woke up sweating due to the heat. This was very uncomfortable and unacceptable for a hotel of this standard.
Other issues:
• The prayer mat provided in the room had a bad smell and clearly needed to be washed or replaced.
• During breakfast, the putu mayam was served with grated coconut that had turned sour.
• During checkout, the lobby was extremely crowded with a large group of people standing around. It felt very congested and uncomfortable, especially with families and children trying to move around.
Overall, the hotel has good facilities and strong potential, but the repeated electricity disruptions and poor crowd management during checkout need urgent improvement to ensure guest comfort.
This 2 bedrooms 2 bathrooms with 3 queen beds. It's just nice for 6 people to sleep comfortably. New, clean and tidy. Well equipped with basic kitchenware and tableware. Airconds, fans, refrigerator, cooker, microwave, kettle and washer all function well.
Swimming pool with great sea view. Kid friendly playground. Basketball court and game room need to booking. Kids had fun playing table tennis. The mini pool sticks were broken cannot play. The security staff was very helpful to assist us to book the room.
Agent was very responsive too. Overall very good service. Best price and quality stay. Recommended. Thanks.
Very Good
1218 reviews
8.6/10
Price from
THB 757
per night
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