Hotels With Spa in Alberta, Canada

An unforgettable trip! Lake Louise is incredibly famous, and the shuttle to Moraine Lake (thank you, Trip.com, for helping with the booking) was great. Of course, this expensive hotel is made by its stunning environment. The tall, handsome, curly-haired young man at the front desk who checked us in was very polite and incredibly nice (apologies for not getting his name). The staff in the lobby were very friendly, proactively asking if we needed help, and we were able to check in early without a hitch. The lake-view room on the second floor (actually the third) was perfect. Although the room was a bit small, you could tell the hotel put thought into its layout and design, as we were able to fit two suitcases (24-inch and 20-inch). All of this made for a pleasant stay. Even though conversations in the hallway could be heard clearly, it was still quiet at night with no excessive noise. There are many hiking trails around, and a 2-day, 1-night stay allows you to fully explore Lake Louise. The breakfast service on the second day was excellent, and there were even Chinese-speaking staff who warmly welcomed us. If I had to mention any shortcomings, due to space constraints, the shower glass partition didn't have a door (I'm not sure if other rooms have partitions), and the hot water pressure was low, so you could only take a quick rinse.

The receptionist was very cheerful and the room was very clean! It is also located conveniently in Downtown Calgary. However, the temperature of the shower can be a bit tricky to adjust as it will either be too hot or too cold. But I was very satisfied overall and would recommend this hotel to fellow solo travellers!

The hotel feels a bit dated, but the room was spacious, neat, and tidy. The towels weren't sparkling white but were acceptable. My favorite part was the bathroom amenities—the shampoo, conditioner, body wash, and lotion were amazing! The only downside was the pool hours (9 AM - 9 PM); we got back past 10 PM and couldn't use it. It would be perfect if they could extend the pool hours.

Not our first time staying here -but we left with a sense of frustration today! It began when the front desk couldn’t find our reservation - twice ! (despite a phone call 2 hours prior to check in). Had to take my driver’s licence and go “somewhere to talk to someone in the back” - then he came back (after 2 or so  minutes) and “magically” the reservation had been found. Unnerving for my identification to disappear from my sight. No explanation offered. Frustrated again at check out when the desk clerk tried to charge us for something from the snack bar in our room - we had literally left our room 2 minutes before. Couldn’t tell us what item we had “consumed” (we hadn’t consumed anything - especially at those prices!) and then when asked how they could possibly know within 2 minutes (of us leaving our room) that an item had been consumed - they became very defensive and couldn’t actually answer the question of “how do you know what to charge us for” and the response was “it’s for the report at the end of the day - no one is saying you actually took anything”. Except that’s exactly what the desk clerk said the charge was going to be for - “an item from the snack bar for a total of $4.20”. After challenging the charge we were told that no charge would be put through on the credit card. Made to feel like we had “stolen” something when we asked for further clarification on the charge. “No apologies or thank you for staying with us”. Disappointing. Side note - Service in the ****** was great - including the restaurant.

My last stop before heading home was in Jasper. I didn't have high expectations, so I wasn't disappointed. The hotel itself wasn't perfect, but it didn't have many flaws either. I'd say Jasper feels more like a transit point than a destination in itself.

I went to the front desk in the middle of the night to ask for a wine opener, and the staff was very kind and even opened it for me, which I really appreciated. In addition to the room card key lock, there were two manual latches, which made it safer. The vending machine in the hallway was also convenient. The free airport shuttle was also nice, and the breakfast fruit was especially fresh and delicious. 😊 One thing I wish was that the amenities included regular hand soap in addition to facial soap.

The location is great! They offer private airport transfers and it's a popular base for tour groups, which is super convenient as you don't have to constantly move around. There are also supermarkets nearby for easy shopping. For those planning a self-drive trip, it's not far from Highway 1, so everything is just perfect. My only slight disappointment was the lack of a hot water kettle in the room, which isn't ideal for us Asians who prefer hot drinks. Also, even though I only stayed one night, I was bothered by two Western girls. First, they were laughing loudly outside my door, then they knocked and ran away, only for me to open the door and see them laughing elsewhere with a phone propped up on the floor filming my doorway. Maybe it was some kind of YouTube prank! Anyway, I felt disturbed by them! I didn't feel comfortable filming them, but I hope the hotel takes this seriously.

It was a beautiful hotel with breathtaking mountain views and a peaceful atmosphere. The fresh mountain air was incredibly relaxing. The room was spotless, and the bathtub was especially comfortable. All of the staff were warm, kind, and genuinely welcoming. They made my stay even more enjoyable. I'd love to stay here again.

The price was reasonable, and it wasn't far from the downtown core compared to other hotels, which made it easy to get to souvenir shops and supermarkets. Parking wasn't super spacious, but there was always a spot available. There's a gas station right next door, so it was convenient to fill up before parking if you had a rental or your own car. The front desk is in the building right next door, and checking in and out was a breeze. The best part was that the deposit refund was processed immediately. It was a huge relief not having to constantly monitor whether I'd get my deposit back, which is often a source of stress on trips. That was definitely the highlight.

Nice hotel at the end of the street. Good pool and sauna. Wildlife visible right on the front lawn.