Hotels With Spa in Heilongjiang, China

Right from the moment we got out of the car, someone was there to help with our luggage. Xiao Xue at the front desk provided excellent service; she was smiling throughout, spoke softly, and was absolutely charming. The room had a very distinct Russian style, and the layout was quite practical. The breakfast and afternoon tea on the first floor offered a wide variety of options, including both Chinese and Western dishes, along with seasonal fruits. Plus, complimentary cookies and fruit were delivered to our room daily.

Location was great. Right opposite the train station. The front desk was friendly and helpful. Room was clean. The first room I was given had a really strong smoking smell, so they gave me another room right away. The view of the city from high floor was great! Could see the whole city and the mountains surrounding the city. Every morning my room could see the sun rise and get some indoor sun bathing in the winter. The breakfast had a healthy Chinese variety. Some western bread and muffins were offered as well. The only weird part for me was the fruits - the breakfast buffet had bananas and oranges cut into halves which I saw nobody taking. Overall, the stay was totally worth it.

How should I even start, the whole stay was just amazing although it was only for a night. I booked 3 rooms in total for my family and the host and all the staff were so nice, they picked us up, gave us fruits and drinks, treated us like a close friend and family. My dad wasn't feeling well and they kept caring about us which was amazing. They have their own food too so we ate there but it's amazing tooo!!! Oh yes, the room is clean, it's as what you see online and it's really worthy the money if you're going to XueXiang snow village. Book this hotel!

The room facilities are top-notch and impeccably clean, which put me at ease. The front desk staff were professional, escorting guests to their rooms and meticulously demonstrating how to use various amenities – truly thoughtful and attentive. Service was prompt whenever called upon, and the parking attendant outside proactively helped with luggage, all with a friendly demeanor. The hotel's afternoon tea was exquisite, and the ambiance was cozy (as pictured). The location is superb, making it very convenient to get around by taxi, subway, or even walk to Central Street. Overall, the hotel genuinely felt like a home away from home. I'll definitely be back.

Honestly, I'm a bit reluctant to give a good review because the Executive Lounge here is just so subpar right now. And the loud noise in the morning was really annoying, though the duty manager did apologize and offered juice, a small gift, and a cute little tiger plushie, so I guess I'll let it go. Maybe it's the off-season, or they're cutting costs and boosting efficiency. But frankly, the Executive Lounge in Shenyang, also in the Northeast, was much better. I hope Harbin can really step up its game.

This was my first time staying at a hotel in Harbin, and I must say the facilities and service were top-notch. The bed, as always, was incredibly comfortable – I slept wonderfully. The rooftop bar at night had a great ambiance, offering fantastic views of Harbin's night cityscape and the river. The breakfast was a rich mix of Chinese and Western options, with plenty of variety. From check-in to check-out, all the staff were extremely welcoming and friendly, often striking up conversations with me. My holiday experience was excellent! I'll definitely choose to stay here again.

It felt like an old state-owned hotel (revealing my age 😂). The storefront was quite large; the first floor was a bathhouse, and the guest rooms were on the third floor. There was a problem with the drainage in my room, but they immediately changed me to another room – their service was impeccable. The key point: the location is excellent, within a 5-minute walk of the famous morning market, popular photo spots, and the night market. During peak tourist season, there were many Russian tourists staying at the hotel, and the breakfast was average. The pictures are promotional photos and not significantly different from the actual hotel. There was a slight smell of smoke in the room, but not particularly strong.

停車場可以免費停車，樓層較高，提出的特殊要求都用心做到了，房間採光很好，設施齊全完好，服務細緻暖心，整趟住宿行程特別舒心。商旅入住絕佳選擇，隔音效果很棒，早餐品類豐富，前台接待專業高效，整體各個方面都很滿意。

This hotel, over a century old, boasts a rich historical ambiance with its Tsarist Russian court design. The lobby is resplendent and dazzling, featuring crystal chandeliers, oil paintings, wine cabinets, and an ornate wrought-iron garden, all showcasing the luxury of the Russian aristocracy. I even donned a 19th-century outfit to experience what it felt like to be a Countess. The hotel service was impeccable. Upon check-in, someone immediately guided us on a tour and provided explanations, including a ride in the century-old elevator. Our luggage was delivered directly to our room, and they were incredibly accommodating, helping us take photos in the court costumes without any hesitation. When we checked out, they even brought our bags to the car – truly doorstep service, highly commendable! This is a highly recommended hotel that is well worth experiencing.

The room was very clean and exceptionally quiet. The breakfast spread was quite generous, and the best part was that it lasted until 10 AM. The service was excellent; they even upgraded our room. Overall, a really satisfying stay.