Hotels With Spa in Puntarenas, Costa Rica

Beautiful location and for the most part the service was great. First the pluses ....beach is super and the staff down by the beach was friendly and welcoming and they do a great job of creating safety (lots of lifeguard drills it appeared!) and overall the sense of a lovely vacation feel. There are golf carts to take you everywhere on the property, which is pretty necessary as the property is steep and quite spread out. You just give a call and someone shows up in minutes. Many of the drivers have a great personality, just made it surprising when a few of them seemed not friendly--and for us there was no need to speak English--I was always happy to try my Spanish! Ditto for the staff in the main restaurant--some were friendly and welcoming and a few others were all business and not very welcoming or patient. On with the plus items...the beds are very comfortable, rooms are private and quiet, and the policy of free mini bar snacks (with free restocking) is wonderful! The monkeys and iguanas --and sloths--on the property are terrific. There is a dinner in the beach restaurant on Wednesdays, Sats and Suns and since we were only there for the Wed dinner, I wish that the staff at breakfast had reminded us of it and also, there could be a small guide in the room that would include the beach dinner evening schedule as well as a map of the nature trail --with distances. We wanted to walk it ourselves, without their guide, but didn't have a good sense of the overall length of the trail. There was a little sense that they wanted to encourage us to sign up for their guided (for a fee) walk. The food in the main restaurant was good, but not exceptional and the dinners are quite expensive. The breakfast has many choices and again, it's good but not exceptional--but nice that it's included in the room price. Overall, however, it's a lovely place, clearly the nicest place to stay in Manuel Antonio, but also quite pricey, which you know if you're reading this! Trip.com had the best price by far, at least for November.

The front of the hotel can be misleading, as the hotel is actually quite nice. The rooms are pretty good. The pool area is large and well designed, and have a bar right there. A lot of the rooms have view to the pool. The tennis/basketball/indoor soccer field is great, with roof. They have pool tables, table tennis and foosball. The restaurant is 24/7, which comes in very handy, and also adds the advantageof not being tied to a specific schedule for the free breakfast that's included. Parking can be a little confusing at first, but it's actually close to the rooms (I would improve it by addign signs on the road indicating how to get to the parking lot).

Otherwise amazing hotel plagued by rude staff and tour buses. First, this a hotel is used by Americans in bus tours - expect hundreds of them any given time. Second, the staff is incredibly rude. We had an issue with our keys and the reception employee, Ana Belen, refused to help us or even try to understand the issue. TV turned up by itself in the middle of the night. The toilet flush situation is terrible, there is simply no pressure. The good thing, hotel is nearby the Cloud Reserve, breakfast is good and pool looks good.

We came to hotel NYA for our honeymoon and were very impressed by the service! By far the best hotel stay we’ve had so far, the rooms were very clean, breakfast was delicious, and staff were very kind and helpful. Every day the staff delivered a little dessert to our room free of charge, and surprised us with a honeymoon gift of a bottle of champagne and a charcuterie board with warm fresh made bread and a handmade card. We highly recommend NYA for anyone staying in Montezuma!

Stayed at this beautiful hotel for two nights. Very clean and comfortable and excellent friendly staff. Beautiful swimming pools and tennis courts, also pool tables. For those into fitness there is a Gym on the property with all sorts of equipment for exercising. Ipad size safe in the room. WIFI, breakfast, and onsite parking included. Would definately return someday....hopefully for a longer stay.

Our stay at the resort was wonderful. The owner was personally involved and met with the customers. Food was excellent and the staff was very helpful. The facilities were fair, rooms and bathrooms need upgrades. Room service was hard to order. The roads need to be fixed, paving the Main road into the resort would make driving to the facility easier.

The service at this hotel was very good, and the food was okay. The main issue was the room. The curtains had holes, and the walls were so thin you could hear absolutely everything, even just people opening their luggage in other rooms. The shower was in the bathtub, and the water would just pool up while we were showering. The room just wasn't comfortable :(

Fantastic view, Fantastic room. Fantastic food. Fantastic pool. The only drawback was the distance to the beach. Foreigners are charged $6 to access the closest one which takes 25 minutes to walk. The next closest is 8km. Bottom line is: I'd gladly stay here again.

Excellent family hotel. The staff is very kind and friendly. All the entertainment service they have is incredible (games, parties, night shows, etc.).

Great place! A cozy room with a balcony surrounded by the tropical forest. Very beautiful jungles, Macao papuges fly, even monkeys came. A wonderful large pool with a beach exit. Two beaches are available, there is a transfer to the beach of Blanca every hour. Delicious food in the restaurant, in the buffet a lot of dishes choice. Everything liked!