Great stay at this clean, conveniently located hotel. It’s right inside a covered shopping arcade that connects to many food options, and also just across the street from the tram stop and a large mall housing the bus terminal. Room was comfortable and of a good size. Free drinks are available at a quiet lounge area for guests, and there’s also a nice public bath to relax at too. Would recommend.
The hotel parking lot was probably full by early morning, but luckily there are a few parking lots nearby, though they're not cheap. The hotel is newly opened, so all the facilities are quite new. The only drawback is that there are far fewer hot spring baths compared to the previous branch in Kyoto, but thankfully there weren't many guests, so it wasn't crowded and the stay was quite comfortable. There are also many good restaurants nearby, so you can stroll around the area after dinner.
The staff is friendly and provide good service.
The bath house is normal, but can tell its age.
I feel the room is very dusty, it’s making my hand itchy and nose sneezy all the time. The bathroom is also old with water marks and mould.
I am a fan of Dormy Inn and have stayed in Dormy Inn branches at Aomori, Hachinohe, Tokyo, and Osaka before, but this Kumamoto branch has the most room for improvement.
The hotel is in walkable distance to the castle, so it is great.
Location : good
Room : (Japan style ) two people is ok
Food: yummy !!! Fresh ingredients and rich food
Dinner (BBQ)and breakfast ( Japan style)
price is including
Staff :  lovely and helpful
When we checking out, they prepared delicious salmon rice balls for lunch (free)
Amazing!!!
This is a fantastic resort! With the dinner and breakfast package, you practically don't need to leave the hotel for meals. The resort offers a wide range of entertainment facilities, including a swimming pool and a mini lazy river. The onsen (hot springs) are also excellent, with each bath providing a different scenic view. It's conveniently located about 1 km (a 15-minute walk) from Aso Station, making it very easy to get to the volcano crater.
The room was very spacious and the bathroom and toilet were clean. We could use the large public bath and guests were given free sorbet. They also provided individual transportation to the airport, which was very helpful.
It's located very near to the train station that is very convenient for travelling and with many restaurants around. Room is rather small but clean with all the necessities required. The public bath and free breakfast are extra bonus for the booking. We enjoyed our stay very much.
This hotel does not have water and is a bit far from convenience stores, so drinks are essential. Also, the walls are thin, which was a bit of a problem. I could hear sneezing and toilet noises in the hallway, so this is not suitable for people with sensitive skin. However, there were many types of shampoo at the front desk, and I was very satisfied with the containers that I could use.
The hotel is very superior, very good value for money, the hotel itself has a hot spring, while also gave us free tickets to the next hot spring park, hot spring park fun to eat, play, can allow more time to play, should be the highest quality hot spring park in Kumamoto City.
It was my first time staying here.
It was a very beautiful and relaxing space!
Breakfast was buffet style and delicious.
I would like to use it again if I have the opportunity.
Very Good
27 reviews
8.8/10
Price from
€45
per night
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9.5/10
Amazing
NNataliia KhokhlovaI really liked the hot springs with high iron content in this ryokan: I had sore throat for about 3 weeks before the journey, but it recovered just after the first bath. We also liked that family baths are for free if they are vacant (in the evening there wasn't any problem). The staff is attentive, thank you very much. The food was delicious, and there was more than enough for a man. However, we would recommend choosing a Japanese-style breakfast, since frying eggs on a burner is not very convenient. Nevertheless, everything was delicious. As for the drinks for breakfast, there was only coffee from the coffee machine. But there is always green tea in the room (we had problems with the hot pot, so they brought us a thermos).
The only thing we did not like was the heating. However, it is unlikely to do anything with it when it is minus 3 degrees outside at night. Without heating, it was very cold, the floor was cold. But the heating is very noisy, and it is difficult to find a temperature balance. We sweated a lot at night under the blankets, and since the shower is not in the room - it is in the onsen, it was inconvenient. Thanks God, we had spare pajamas with us.
Overall, for this cost of accommodation we can give 5 points.
GGuest UserThis is a fantastic resort! With the dinner and breakfast package, you practically don't need to leave the hotel for meals. The resort offers a wide range of entertainment facilities, including a swimming pool and a mini lazy river. The onsen (hot springs) are also excellent, with each bath providing a different scenic view. It's conveniently located about 1 km (a 15-minute walk) from Aso Station, making it very easy to get to the volcano crater.
IIhqueGreat stay at this clean, conveniently located hotel. It’s right inside a covered shopping arcade that connects to many food options, and also just across the street from the tram stop and a large mall housing the bus terminal. Room was comfortable and of a good size. Free drinks are available at a quiet lounge area for guests, and there’s also a nice public bath to relax at too. Would recommend.
ののん0121It was my first time staying here.
It was a very beautiful and relaxing space!
Breakfast was buffet style and delicious.
I would like to use it again if I have the opportunity.
GGuest UserThe room was very spacious and the bathroom and toilet were clean. We could use the large public bath and guests were given free sorbet. They also provided individual transportation to the airport, which was very helpful.
GGuest UserI remembered that the rice was delicious when I went there before, and it was delicious this time as well. It's a shame that the open-air bath in the room can no longer be used for morning baths! But the bathhouse was close by, so I went there instead. It's also a shame that it was difficult to see Mt. Aso! Overall, it's a satisfying inn.
YYamahikoThe staff is friendly and provide good service.
The bath house is normal, but can tell its age.
I feel the room is very dusty, it’s making my hand itchy and nose sneezy all the time. The bathroom is also old with water marks and mould.
I am a fan of Dormy Inn and have stayed in Dormy Inn branches at Aomori, Hachinohe, Tokyo, and Osaka before, but this Kumamoto branch has the most room for improvement.
The hotel is in walkable distance to the castle, so it is great.
VVincci ChungIt's located very near to the train station that is very convenient for travelling and with many restaurants around. Room is rather small but clean with all the necessities required. The public bath and free breakfast are extra bonus for the booking. We enjoyed our stay very much.
AAnonymous UserLocation : good
Room : (Japan style ) two people is ok
Food: yummy !!! Fresh ingredients and rich food
Dinner (BBQ)and breakfast ( Japan style)
price is including
Staff :  lovely and helpful
When we checking out, they prepared delicious salmon rice balls for lunch (free)
Amazing!!!
むむさぴょんThis hotel does not have water and is a bit far from convenience stores, so drinks are essential. Also, the walls are thin, which was a bit of a problem. I could hear sneezing and toilet noises in the hallway, so this is not suitable for people with sensitive skin. However, there were many types of shampoo at the front desk, and I was very satisfied with the containers that I could use.
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