Hotels With Spa in Chu, Kyrgyzstan

Hotel is old, rooms killed, smell of moisture. Breakfast is good.

The hotel is clean and hygienic, conveniently located, and the breakfast is decent. It's situated in the heart of Bishkek, just a few kilometers from anywhere else. The front desk service is also excellent! A good hotel.

Overall very good and cost-effective. Pay attention to the breakfast time, you won’t be allowed in even one minute early

The best hotel for families, spacious and clean. It feels like home. We stayed twice in a month. The staff is helpful. We recommend it.

Reception staff were very friendly and helpful. It is a very clean hotel and the bathroom that I had was extremely clean. Great, comfortable bed. The breakfast was fine, not that many options on a Sunday, but Monday had plenty more options. The location was good, if you like walking, then you can walk to a lot of the attractions from the hotel. Navat restaurant is close and there is is a café next to it - this was great! In sum, an excellent hotel for 2/3 nights in Bishkek.

It's around the 400-500 range in China. The breakfast was good, though. The refrigerator in the room kept turning on every 20 minutes, which was annoying. In short, these 13 hotels in China were horrible compared to the one in China.

Decided to book the same hotel for our return leg after trekking in Karakol. First stay at Novotel was excellent (see my other review) but the second stay was horrible. Check in time was 3pm so we went out for lunch and got back at 3.20pm only to be told that one of the two rooms was not available. Reception staff, Zania, was rude and unapologetic and didn't even bothered to provide an estimated time. Another receptionist told us it would be about 30 mins and they would send the keys to the room. We went into the room and at 4.15pm we called the reception desk and they told us they will deliver the key in 5 mins. 10 mins have passed before the key was delivered. 5-star hotel with poor time management and bad service - no follow up on room key. Other areas were good though EXCEPT front desk staff. Staff at massage/pool were polite, so were the restaurant staff. Please educate your front desk staff especially Ms Zania, as they are the first line of service.

The room is small, and it was still small after upgrading for an additional fee. The front desk was very helpful, and it was convenient to go out. The downstairs is connected to the mall. The SPA environment is poor, the SPA service attitude is not good, and the quality of the massage oil is not good. Because of the poor service attitude and the poor massage oil, I didn't expect it and didn't want to spend money to suffer. The Japanese dining environment is good, mainly because we booked a tatami seat, and the rigid consumption is about 450 US dollars. The three of us ate for one night and only ate about 300 US dollars. No matter what, we couldn't afford 450 US dollars. As a result, when paying the bill, we had to pay 450 US dollars, and then we were allowed to take it away. This is the first time I have encountered such a ”hard” management method of an international five-star hotel. It's just one seat, and the business is average. There are not many people. We didn't sit in that seat, so it was probably empty.

It is one of the few five-star hotels in Bishkek, the capital of Kyrgyzstan. It is located on the south ring road and is about 4 km from the hotel to the city center. From the hotel, you can easily reach the scenic spots such as Snow Mountain Park on the outskirts of the city. There are Chinese restaurants and hypermarkets not far from the hotel. Shopping and eating are very convenient.

The facilities are a bit old, such as the light switch is not working. Overall it is good. The restaurant is good.