Hotel very well located. Very close to Shopping Savassi. spectacular view of the borders of the city, Shopping and Marista College. Safe and tree neighborhood. Many shops and restaurants nearby. Olegário restaurant, inside the hotel, very good. Very comfortable facilities, excellent air conditioning, fine decoration, excellent shower and first-class hygiene products and excellent staff care, highlighted for the Rafael reception.
Lugar bem localizado, café da manhã maravilhoso e com muitas opções, quarto bem higienizado e limpinho, funcionários educados e prestativos. Amamos a experiência!
Everything went very well. Cleaning is good. Only observation, they offer a coffee machine in the apar**ent, the machine is from the TRES brand and the capsules offered were Nespresso... You can't use it.
Great location, very good rooms, but unfortunately, terrible service.
There were huge lines for both check-in and check-out, and the staff seemed completely clueless. A 2 PM check-in time is already quite inconvenient, and we still had the experience of joining the massive reception queue, only to be told, when it was finally our turn at 1:58 PM, that we couldn't check in yet because the official time was 2 PM, and we'd have to wait at the back of the line. In the end, we only managed to get into our room closer to 3 PM, which was extremely inconvenient for us as we were staying for a wedding at 4 PM.
For check-out, the treatment was quite different, apart from the line still being enormous. We weren't given even a minute's grace period to check out.
A truly disappointing experience for a luxury hotel; we will definitely be looking for a different hotel on our next visit to the city.
Hotel near Savassi,Belo Horizonte100% of visitors choose this area
GGuest User2025.06.30
Já fiquei outras vezes nesse hotel e, dessa vez não gostei da experiência. Como tem muita rotatividade, a qualidade está caindo. Os travesseiros estavam fedendo suor, as toalhas não estavam macias, o colchão já tinha perdido a mola e, tanto o vaso sanitário quanto a pia do banheiro estavam meio entupidos. Também não tinha controle de ar condicionado no quarto. Apesar disso, a equipe é muito gentil e prestativa. Infelizmente, mesmo com excelente localização e bom preço, não acho que justifica ficar hospedada lá novamente.
Very good quality hotel! Staff were professional, friendly and helpful.
The food at the restaurant is probably the best food in Lagoa Santa.
Location is right next to the lake, beautiful views.
The only issues we had: the sheets were not fitted, so you wake up sleeping on the mattress sometimes.
The bikes are easy to hire from the hotel too! 🚴
Stay HERE!
Amazing
125 reviews
9.4/10
Price from
£48
per night
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9.3/10
Great
GGuest UserThe room was clean, showed wear in a number of areas. In particular, the bathroom faucet yielded minimal water. It was sufficient to take care of the basics but noticeably lacking in pressure. Beds were comfortable but after ordering a double bed they were actually two twins pushed together. The restaurant and the breakfast were very good. There is another option close by, nearly equivalent but at least 20% less cost.
GGuest UserSmall but very comfortable room, didn't use the pool or sauna, but they looked very good, the shower was easy to adjust and very good too. The only thing that left something to be desired was the damaged toilet.
GGuest UserHotel was fine but not amazing given the price point. It was the weird interaction at checkout that makes me concerned to recommend to anyone. I wanted to take a photo of the lobby and I was told that I was not allowed to. I have never ever experienced this at any of the hundreds of hotel I’ve stayed at nor did the Fasano Boa Vista or Fasano Punta del Este have similar policies.
JJoeBurgVery good quality hotel! Staff were professional, friendly and helpful.
The food at the restaurant is probably the best food in Lagoa Santa.
Location is right next to the lake, beautiful views.
The only issues we had: the sheets were not fitted, so you wake up sleeping on the mattress sometimes.
The bikes are easy to hire from the hotel too! 🚴
Stay HERE!
GGuest UserMax Savassi is a great place to stay and I would really recommend it for anyone looking to stay in a popular neighborhood in Beaga. To me, the breakfast is the best part of the hotel. The rooms are nice as well, although there are few minor details here and there that I think could be improved to make the room that I had feel more luxurious / premium.
GGuest UserJá fiquei outras vezes nesse hotel e, dessa vez não gostei da experiência. Como tem muita rotatividade, a qualidade está caindo. Os travesseiros estavam fedendo suor, as toalhas não estavam macias, o colchão já tinha perdido a mola e, tanto o vaso sanitário quanto a pia do banheiro estavam meio entupidos. Também não tinha controle de ar condicionado no quarto. Apesar disso, a equipe é muito gentil e prestativa. Infelizmente, mesmo com excelente localização e bom preço, não acho que justifica ficar hospedada lá novamente.
GGuest UserI was on business trip to Belo Horizonte and my customer recommended this Hotel Mercure Belo Horizonte Vila da Serra. The hotel room is nice and comfortable. The staff are all friendly. The breakfast is reasonably good. Would strongly recommend business travellers to consider this hotel if destination is not very far away from this hotel.
EEnrique MiceliAmazing place, this hotel is really good. They have a restaurant there with good prices. Food quality was good and they have a shuttle service that is quiet convenient to move in town and to the bus station.
The hotel is lovely and bedroom was super nice !
AAysel_fI liked this hotel generally. It was quite good hotel with amazing breakfast. Location was also good. Near by was a drugstore, supermarket, a little shopping mall and good restaurants.
PPedro GustavoGreat location.
Ibis Savassi is close to the customers I usually visit, also having restaurants and shopping mall not far from it.
A convenient stay.
I just believe Ibis should reward frequent guests; but they don’t; simply they do not care anymore.
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