Posted on Oct 12, 2026|Deluxe View King Room
Kirill RaikovA New Hotel with Potential, but Service Falls Short of Five-Star Standards
Pros
The hotel is clearly new, and the room is spacious, modern, and equipped with brand-new furniture and fixtures. The bed is comfortable, the air conditioning works very well, and the plumbing is in good condition.
Breakfast is included in the room rate. The hotel appears to cater primarily to Chinese tourists, with large tour groups arriving by coach. Accordingly, breakfast is largely Chinese-style, which may not suit everyone's tastes. The breakfast area can also be quite noisy, as guests often speak loudly, sometimes seemingly trying to talk over one another. This makes breakfast less relaxing than one might expect. On the positive side, the staff are very accommodating and are happy to prepare alternatives upon request. For example, they kindly made an omelette for me, which I appreciated.
Another highlight is the rooftop bar on the seventh floor, offering panoramic views of the surrounding area.
Cons
Unfortunately, several issues detract from the overall experience.
There was no soap in the bathroom, despite shampoo and shower gel being provided in the shower. The shower drain was extremely slow, forcing me to turn off the water periodically to prevent the bathroom from flooding. In addition, an unpleasant musty smell frequently came from the bathroom.
The Wi-Fi connection was unreliable and kept disconnecting, which was frustrating.
Despite having a kettle, tea bags, and instant coffee in the room, there were no cutlery items at all, not even a teaspoon to stir the coffee. Such a small detail, yet an important one when it comes to basic room amenities.
The curtains also close automatically every time you return to the room, meaning you have to open them again manually using a button during the daytime. This is a rather odd and inconvenient feature.
Another issue is housekeeping. Daily cleaning is not provided automatically and must be requested by displaying the appropriate sign. This is an unexpected policy for a hotel claiming five-star status.
The location is another drawback. The hotel is situated away from the main part of town, where most restaurants, cafés, and other activities are concentrated. It takes approximately 15 minutes to walk to the centre, including around 200 metres along a very dusty road. This makes walking back and forth less pleasant, especially if you plan to visit the town centre several times a day.
Overall impression
The hotel has a solid foundation: it is new, spacious, and comfortable in several respects. The comfortable bed, effective air conditioning, and rooftop bar are definite advantages. However, the service and attention to detail do not match the five-star category it claims to offer.
For me, five-star hospitality means consistent, uncompromising standards. Guests should not have to ask for basic bathroom essentials, improvise when making coffee, deal with a poorly draining shower and unpleasant bathroom odours, endure an unreliable Wi-Fi connection, or explicitly request routine housekeeping. The noisy breakfast environment and the dusty road leading to the town centre also make the overall experience less comfortable.
Individually, some of these issues may seem minor, but together they reveal significant shortcomings in service, maintenance, and quality control. A five-star hotel should not require guests to make compromises on such basic aspects of their stay.
The hotel has potential, but considerable improvements are needed in day-to-day operations, housekeeping, maintenance, and attention to detail before it can truly deliver a five-star experience.
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Price per night from:AU$43
Posted on Nov 10, 2025
Guest User
The stay was okay, but unfortunately the staff were not very friendly and didn’t even greet guests, which made me feel unwelcome. Also, the prices for renting a scooter were almost twice as high as at other places nearby. Overall, it was fine, but I expected a warmer atmosphere and fairer prices.
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Price per night from:AU$13
Posted on May 5, 2025|Glamping Dome Twin Beds With Ricefield
Anonymous User
The place located a bit far from Vangvieng city center but it's a perfect place for staycation. We went there on week day so there's not a lot of people stay in the hotel which is very good for our group.
Hotel have a wonderful view of mountain and river for us to just sit and stair at it, but if you prefer to swim can go ahead!
Staff are very friendly and ready to help, 100% satisfy with all service. We contacted hotel staff before our visit so they turn on the AC ready before our arrival.
We also met two lovely siberian husky there too!
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Price per night from:AU$115
Posted on Sep 9, 2026|Deluxe King Room
PhilandoI had a very pleasant stay at Kinton Hotel. The staff were one of the highlights of my experience; everyone was incredibly friendly, welcoming, and always willing to help. The hotel itself was very clean, well-maintained, and centrally located, which made getting around and exploring the area very convenient.
The main area I believe could use some improvement is the breakfast. While the quality was average overall, the selection felt somewhat limited and lacked some typical breakfast staples. At a minimum, I would have appreciated options such as scrambled eggs, fresh fruit, and a wider variety of quality protein choices. Many of the available dishes were quite greasy and carbohydrate-heavy, with relatively few lighter or protein-focused options.
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Price per night from:AU$34
Posted on Jul 11, 2026|Deluxe Triple Room With Balcony Mountain View
Xiaonuomidaxigua ༄ ཽVang Vieng's main street is quite small, and most hotels are located along it. At over 600 per night, it's not the cheapest, but the breakfast was good.
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Price per night from:AU$59
Posted on Jul 26, 2026|Standard Mountain View Room
Anonymous UserRoom was spacious
Aircon almost not functioning, the ceiling fan was a savior
The toilets are not that well ventilated, water keeps dripping throughout the night from the shower had and the toilet faucet
Balcony is nice with great view
Restaurant cafe was not drinkable - they put like 4 teaspoons of sugar in one cup
In summary it was very decent for the money they charge
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Price per night from:AU$24
Posted on Jun 23, 2026
Guest UserI booked this hotel last minute, and it exceeded my expectations. There are plenty of dining and entertainment options nearby; it's a straight shot to the rafting and night market, and a massage parlor is right around the corner. If you're lucky, you can even spot hot air balloons from your bed! The pool is always accessible. The room layout is well-designed, the price is reasonable, the front desk staff is efficient, and the breakfast tastes authentically local.
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Price per night from:AU$21
Posted on Oct 6, 2026|Standard King Room
Guest UserOwner is so friendly and helpful!! The hotel wasn’t fitting for my needs but she but she was great helping me. cleanliness is lacking, sheets and towels don’t smell good and the room is organized very inconveniently and outdated. All electricity switches are by the room door, including the bathroom one. The room i originally booked was tiny and smelled awful and the bathroom door didn’t close- so the showergot the room wet- hence the mildew smell. The owner allowed me to upgrade to a better room. And after two nights, we shortened our stay via trip app and she gave me back the fee I added for the upgrade.
The bar across the street plays loud music until midnight and the rooms aren’t soundproof so if you’re sensitive keep this in mind.
bike rental is great. And again- owner is amazing!
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Price per night from:AU$20
Posted on Sep 28, 2026|Twin Room with Mountain View
Kvetka
Good hotel for its price. We had daily breakfast and daily cleaning. Location is very good.
There is a swimming pool, we have never used it but I saw people who swam.
Breakfast is not what we wanted to have since we would be happier to see rice instead of white bread made from plain wheat :) but we ordered it + meet to feed hungry stray animals
We changed 2 rooms in the beginning because first one had crazy smell of cigarettes (don’t go to 103!), second one on the same floor had broken mirror. So with heavy luggage we chose to go to the second floor. 203 room is ok /)
Everything is not new and outdated but for such price very good quality.
Btw you need to leave your shoes outside before lobby in a special place and walk inside all area of hotel without shoes.
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Price per night from:AU$21
Posted on May 2, 2026|Premier River View Double Room
Guest UserThe pool was empty when we went for a swim in the morning. Breakfast was just okay, and also completely deserted for the half-hour we were there. The hotel room was quite spacious, but the carpet wasn't very clean.
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Price per night from:AU$131