Hotels With Bars in Al Madinah Province, Saudi Arabia

I had high expectations for Habitas, especially considering the price point, but unfortunately the service did not live up to it. First, communication was a recurring issue. Several staff members, particularly at the reception, were not fluent in English, which led to multiple instances of miscommunication and incorrect information. For a property that caters to international guests, it is essential to have front desk staff who can communicate clearly and confidently in English. The experience at Tama Restaurant was even more disappointing. One of the male staff members was noticeably rude. We were presented with the bill even though we had not requested it, which felt dismissive and unwelcoming. Additionally, when my friend, who had just finished swimming, was told she could not sit because she was wet, no alternative solution was offered. No bathrobe, no towel, no assistance. She was effectively expected to stand while eating. When this was raised, there was no apology or sense of accountability. For the price charged, the level of service falls significantly short. Compared to other luxury properties such as Banyan Tree, where the staff are consistently warm and attentive, the difference in hospitality is very noticeable. Habitas has beautiful surroundings, but service is what defines a true luxury experience. Unfortunately, that standard was not met during our stay.

A big thank you for everything. The service was very pleasant. The staff were very kind and respectful. Restaurant: The dinner was rich and varied at a good price.

The accommodation experience was unique and interesting. Although the room was small, it was fully equipped. Showering and grooming were a bit inconvenient due to the cramped space. The view from the sun loungers was average. There were flies indoors. The furniture in the public facilities had a classic cultural feel, and watching the movie projected onto the rocks at night was very atmospheric. The art installations in the main building also incorporated local cultural elements, some of which were interactive. These all added to the enjoyment of the stay. The staff were friendly, and the staff at the main building were very attentive. Breakfast was included and was excellent.

I think the value for money is excellent. It's hot, but the mosque is within walking distance. There's also a shuttle bus depending on the time of day. Aside from pilgrims, the people didn't seem used to tourists, even in the Medina, but that's probably due to the nature of the town.

The hotel was difficult to reach directly using the contact details provided in the hotel's information. However, I was able to request approval for my stay through Trip.com's chat service. Upon check-in, there was an issue with the booking system for OTA reservations, which caused a significant delay in getting our room. The facilities were quite basic; they only provided paper cups in the room and refills were by request. We booked a triple room but received a room with four beds, making it very cramped. On the upside, the location is excellent, very close to Gate 307 of the Nabawi Mosque courtyard. Because of this fantastic location, I believe I would book this hotel again if I return for Umrah. I hope they can improve their facilities and services in the future.

The Radisson Blu Hotel, Al Madinah is superb! Great location, pleasant atmosphere, and attentive service. The rooms are clean and tidy with excellent facilities, and the bedding is comfortable, ensuring a good night's sleep. The breakfast is rich and delicious with a wide variety of options. The staff are enthusiastic, professional, and respond quickly. Getting around is convenient, as it's close to the mosque, and the free shuttle service is very handy. It offers excellent value for money and is highly recommended. I'll definitely stay here again on my next visit to Al Madinah!

Good location, close to all the points of interest in the city of Yanbu. However, it is a little bit far away from industrial area. A very typical Ibis hotel, very convenient.

Once at the hotel, I thoroughly enjoyed my time, everyone is so friendly of course again Ola and Lorraine greeted me and take care of me during the stay. At the swimming pool, Mongkonpat and Zaher there were exceptional—always attentive and friendly, ensuring that every need was met with professionalism and a smile. Their service truly enhanced my relaxation and enjoyment of the facilities for my family. Leah stood out with her outstanding hospitality in the resturant. She was always welcoming, quick reaction and knows what we want, and provided excellent care throughout every meal and also another gentleman as well. Overall, the Chedi Hegra team exceeded my expectations. Their kindness, professionalism, and personal touches made my stay both comfortable and memorable. I am grateful for their efforts and look forward to returning in the future. Small suggestions: I have a small suggestion regarding the bicycles. Having bicycles are wonderful expereience from the hotel. However, The bikes provided were quite difficult to adjust, and the position of the pedals—being very close to the frame—made it hard for the kids to ride comfortably. More maintenance, and offering a greater variety of bicycle sizes or types for young guests and asian ladies like me with lower bicycles will be even better.

The room is large and the price is high. The hotel staff has a good service attitude. The buffet food in the evening is OK. Remind the four choices of roasting and three quantities are very high. Other food is leisurely before the roasting comes up.

Comfortable, clean, beautiful, and the service was polite and smooth. I enjoyed the experience and will repeat it. However, despite the beauty and comfort of the bed and the beauty of the mattress, the pillows are very bad, large and hard.