I went in the somewhat low season in October and everything was wonderful, at reception and when they gave me the room super fast, everything was very clean and very attentive, the rooms are not the biggest but they are good🤝🏼
The hotel staff were very empathetic, very good receptionists. The guards are very friendly. The pool and jacuzzi are very comfortable and have warm water. If you can go to the beach. I didn't get to try the hotel food.
Mis felicitaciones para todo el personal, nos sentimos como en casa, llegamos el dia que cumple mi esposa y decoraron la habitación, se les agradece el detallazo!
La atención del restaurante súper bien, su bufet muy rico.
Todo estuvo excelente
A todo el equipo de Park Inn Radisson los felicito.
Muchas gracias por sus atenciones.
At our check-in took 45minutes, A/C in room was extremely noisy, broken sink, no acces to WiFi, (WiFi is offered by hotel),
We was 3 persons, towels enough for 2p every day, we need to request extra shampoo and towels every day, only 1 key card for the room(no second key available), slow elevator. Bathroom no handicap accessible, minimum control on noise in the hallway. These was not a good experience, pay for 4 people, we only arrived 3p. Hotel refuse to provide credit back
The truth cleaning leaves much to desire, they did it very late and it is not very good, there was never water to drink in the room and the products that they provide you for cleaning are not too good,
The hotel is very comfortable and the staff are very friendly and careful.
The hotel is simple and has a family atmosphere. It is located in a central area where one can easily move to different tourist and entertainment points. I am pleased to mention that the people who work in the hotel are warm, friendly and one feels in a hospitable environment; I think that is the best feature of the place. The only thing that I see as negative is the mention in the hotel regulations where they prohibit introducing food and drinks in the recreation areas; which is disappointing. Apart from that, it is a good option to spend time with the family and get to know this wonderful city.
The pool was packed with children.
The pigeons were everywhere and made it almost impossible to enjoy the food.
The food was mediocre.
The long was extremely clean, but the pool area was gross.
Overall wouldn’t go back again:(
Excelente ubicación del hotel, tiene estacionamiento
Great
101 reviews
9.0/10
Price from
€64
per night
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8.2/10
Very Good
GGuest UserAlthough the facilities are a bit old, it is understandable considering its history of more than 80 years. Almost perfect location: walking distance from the main attractions in the old town, with unparalleled sea views. The staff is very friendly. Breakfast is not rich, but the dining environment is very comfortable. If I have to mention one flaw, the music on the street in front of the hotel is too loud on weekend nights.
The location is in front the Mazatlan Malecon, near to the beach, crossing the street, the pool has a good shape and clean, the breakfast is simple but delicious and the room has the enough to rest.
GGuest UserHotel limpio, bonito, junto a la playa, buen servicio, agua caliente baño y camas comodas, las almohadas un poco duras, desayuno que incluyó mi reserva no fue tan bueno, es mejor comer fuera si quieres algo especial, pero para algo simple y ahorrar esta bien. Tiene alberca y spa, cerca del acuario y personal super amable y eficiente.
Everything was good, the location, the restaurant and everything. We only had a problem with the smoke detector that out of nowhere at night started to sound horrible every so often, but then it was removed. Room 418, other than that everything was pretty good.
GGuest UserMuy buena atención y servicios, limpieza excelente, lo único que no me convenció fue el desayuno buffet,no es tan buen, te lo puedes ahorrar y hay más opciones fuera del hotel.
The hotel is simple and has a family atmosphere. It is located in a central area where one can easily travel to different tourist and entertainment spots. I am pleased to mention that the people who work at the hotel are warm, friendly and you feel in a hospitable environment; I think it's the best feature of the place. The only thing I see as negative is the mention in the hotel regulations where it is prohibited to bring food and drinks into the recreation areas; which is disappointing. Outside of that, it is a good option to spend time with your family and get to know this wonderful city.
GGuest UserThe service is normal in general, with exceptions, such as excellent valet parking (they charge you extra for this service, $100 a day), but the one who prepares the omelettes is bad. The food is good, at least what I chose, the zarandeado was exquisite. The pool is generic, not the best. I think the internet is good.
The worst are the rooms, mattresses in terrible condition, and rusty hotel accessories.
They have sales agents to sell you hotel nights, ignore them, this is in very bad taste, they trick you into giving you 3 nights as a gift, which is a farce, they are just trying to sell you.
MMIGUEL ANGELThe location of the Hotel 10/10. I know that these are their policies but it seemed a little unfair to us that you couldn't consume anything (beer, water, snacks or any food) if it wasn't from the bar, in the area of the pool and lounge chairs. From then on everything is in order.
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