The rooms are spacious..towels and linens all clean..we stayed for 3 nights..1st night we stayed at room 1129..room are dark..few lights cannot use..toilet is horrible..sink and bathtub all clogged..we changed to room 1329..not as dark as 1129..for the toilet, only bathtub is clogged..sink was ok..other problem, there were so many ants..please do some pest control..besides that, breakfast was ok..but nothings spicy..we ordered some food at 18c cafe, at first okay..second time ordered, everythings dry..especially the chicken wing..above all that, the location are really2 good..we just walked to Kea farms..no need to bring car..i will repeat this stays next time..hopefully there will be some improvement..
I booked a studio room for my parents and family room for my own. Both type of rooms are spacious and overlooking the sea. The view in the morning and evening are breathtakingly stunning as you get to watch the sunrise and sunset from the comfortable couch in the living room through the full view wimdows. The amneties provided in both the studio and famiky room are top notch. Great place to unwind and relax in peace.
A few suggestions for future guests: the bed is surrounded by mirrors, which might feel a bit unsettling at night, so it’s good to be mentally prepared. I’d recommend wearing slippers indoors, as walking barefoot isn’t very comfortable. The dining table had some leftover cleaning residue, so it’s worth wiping down again before use. The toilet could have been cleaned more thoroughly.
Also, while I didn’t use the air conditioner, the room felt a bit stuffy — adding a fan would help improve ventilation.
After all it’s a comfortable and spacious place. With a few minor improvements, it could be an excellent stay.
The hotel is perfectly located with stunning views of the mountains and surrounding nature – truly a serene escape. The staff were exceptionally friendly and helpful throughout our stay, which made the experience even more pleasant.
The apartment was very spacious and comfortably accommodated four guests per room. However, there were a few areas that could use improvement. The food options for vegetarians were quite limited, which was a bit disappointing. Additionally, the bellboy service for luggage had restricted timings, which was inconvenient at times.
There was also an oversight in placing the mandatory toiletries in two of our rooms, something that could easily be addressed with better preparation in the future.
Overall, it's a great place to stay for the views and comfort, with just a few service enhancements needed.
I had a pleasant stay at this hotel. The room was clean, comfortable, and well-maintained. The staff were friendly and helpful throughout my visit. Check-in and check-out were smooth and quick. I also enjoyed the breakfast – it had a good variety and tasted great. The location was convenient, close to shops and public transport. Overall, a great experience. I would definitely stay here again.
Stayed at Ancasa Royale Hotel, Pahang. The hotel is clean and well-maintained, with a good location that’s convenient for getting around. Service was average, nothing exceptional but acceptable. Amenities were also standard, meeting basic expectations. Overall, a decent stay if you're looking for a simple, comfortable place.
We recently embarked on a family trip to the enchanting Cameron Highlands, where we had the pleasure of staying at a one-of-a-kind hotel for two nights. This hotel stands out in the region not only for its unique architecture but also for its rich history, which adds a certain charm to the overall experience.
Upon arrival, we were warmly greeted by the hotel staff, who were exceptionally kind and attentive. They went out of their way to accommodate our needs, making our stay even more enjoyable. One delightful touch was that they offered to wash our car every day, which was such a refreshing way to start our mornings.
Our room was quite spacious and generally clean, providing us with plenty of room to relax after a day of exploring. However, I did notice that the in-room entertainment options were quite limited. While there was a television, the selection of channels was minimal, which left us with little else to do in the evenings.
In terms of hotel facilities, there were not many options available to keep guests occupied. We found ourselves wishing for additional amenities that would enhance the experience. One notable inconvenience was the drainage in the bathroom; it was not functioning well, and we often had to deal with water pooling on the floor during showers, which was a bit frustrating.
Despite these drawbacks, our overall experience at the hotel was positive. The combination of the unique setting, friendly staff, and the charm of the area made for a pleasant stay. I would recommend this hotel for a short visit, as it offers a nice retreat, particularly for those looking to unwind in a tranquil environment.
New hotel, spacious studio with balcony.
Nice view from our unit.
Location is perfect.
Shops and food are within walking distance.
Staff are friendly.
Planted with many types of flowers and plants in the surrounding.
Overall, good 👍
This was the first time coming here. The hotel was newly renovated. The cleanliness was good, the amenities provide in the room also good - slippers, towels, toothbrushes and toothpaste, iron board and dryers as well as coffee and tea making. However i cant comment on the facilities as we never used any during our 2D 1N stay. But during our stay they were also some renovations done. Overall, it was a good stay. Walkable to the fraser hill clock and some eateries.
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8.6/10
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MManishThe hotel is perfectly located with stunning views of the mountains and surrounding nature – truly a serene escape. The staff were exceptionally friendly and helpful throughout our stay, which made the experience even more pleasant.
The apartment was very spacious and comfortably accommodated four guests per room. However, there were a few areas that could use improvement. The food options for vegetarians were quite limited, which was a bit disappointing. Additionally, the bellboy service for luggage had restricted timings, which was inconvenient at times.
There was also an oversight in placing the mandatory toiletries in two of our rooms, something that could easily be addressed with better preparation in the future.
Overall, it's a great place to stay for the views and comfort, with just a few service enhancements needed.
AAlvin-7Genting Geo 38 Apartment offers a comfortable and modern stay with stunning views of the Genting Highlands. The unit is clean, spacious, and well-equipped with essential amenities, including a kitchenette and washing machine. The location is convenient, just a short drive to Genting Premium Outlets and the cable car station. Facilities like the infinity pool, gym, and sauna add value to the experience. Security is tight, and parking is easy. Check-in and communication with the host are smooth. Ideal for families or small groups seeking a relaxing retreat with cooler weather and beautiful scenery. Highly recommended for a short getaway.
AAnonymous UserIt was a wonderful time at the secluded resort. would like to point out a number of points for future residents:
Positives:
1. the houses are very nice! Even though they are a bit outdated, they are clean and still stylish. Everything you need is there, the staff carefully collected all the necessary hygiene supplies. Bathrobes, slippers - everything is there.
2. The territory of the hotel is just gorgeous - wild fauna, the first coastline, stunning views. Very nice pool.
3. Tranquility - no noisy parties - keep this in mind. This was a giant plus for us.
4. The staff is great. Very attentive, cordial, always happy to help
But there were a couple things that are still worth mentioning:
1. The biggest problem is the restaurant. Please solve the problem with the menu. Every time we had to guess - what is there and what is not. But everything that was, was delicious 🙂 Also - the staff is very cordial and helpful, but still slow - you have to wait a long time for your dish, and to invite the waiter is not always quick.
2. activities and SPA are expensive. I understand that the resort, but still in conditions of monopoly the price is overpriced.
3. There were stains on the bed linen, bathrobes and towels. This should also be noted.
But these minuses do not interfere with the enjoyment of this beautiful place! I recommend everyone to visit this beautiful resort!
AAlly YongFrom start to finish, my stay at Resort World Genting- Crockfords was nothing short of outstanding. This is one of those rare hotels where every detail is thoughtfully curated to deliver a world-class experience.
Upon arrival, I was greeted with warm hospitality and efficient check-in. The lobby itself was stunning — elegant, modern, and inviting. The service throughout my stay was impeccable — the staff were professional, attentive, and always one step ahead of my needs without being intrusive.
My room was spacious, beautifully designed, and immaculately clean. The bed was incredibly comfortable, the linens luxurious, and the in-room amenities top-tier — from the high-end toiletries to the smart lighting and entertainment system. I also had a breathtaking view that made every morning and evening extra special.
Resort World Genting- Crockfords speaks of thoughtful planning and genuine care. The round-the-clock service ensured I was comfortable no matter the time of day. It’s a hotel that not only meets expectations but exceeds them — especially when it comes to looking after guests late into the night.
The only slight issue was the car park validation as we were checking out. The mgt took more than 40 minutes to validate the free parking. As we waited, I thought the staff could offer some drinks but they did not. Overall, still a very good experience staying at Crockfords.
SShahirahNurThe experience of staying here was amazing. 4 days and 3 nights were not enough for us. We will definitely come again soon. My kids were very happy with the pool and the beach. This is the best hotel I've ever stayed at
SSS9297The hotel was average overall. It was cooling, which made the stay somewhat comfortable, but basic amenities like toothbrushes, cotton buds, and other essentials weren’t provided, which was a bit inconvenient.
We mainly visited the area to attend the Heineken Refresh Event at Resorts World Awana, which was perfectly organized and very enjoyable. We also managed to visit the French Village, which was a lovely experience.
However, transportation back to the hotel after the event was a major issue. Despite the official announcement that the cable car would operate longer hours, we were denied tickets at the counter even though we arrived before 1am. That part was quite frustrating and poorly managed.
Overall, it was a mixed experience—some highlights, but also some logistical letdowns.
CClarenceAndreI got upgraded from Ion Delemen to the new Wyndham Hotel which was appreciated but it was a nightmare using the elevators there. It's a tall building and with all the upgrades from Ion Delemen overcrowded causing massive congestion on the elevators as the capacity of the elevators can't seem to match the number of people housed in the building. Also not a very smart way of operating the elevators as they could be split between lower and upper floors thereby easing the congestion issue.
The fitness center is not well managed as well and should be better controlled as there were people bringing in your children causing a lot of noise.
CCheng SiewBeautiful hotel & top notch service and location. However, some cons:
1)Need to climb up 3 flights of stairs (fm outdoor parking) - pretty impossible for handicapped guests
2) I think breakfast need to be upscaled as this is after all a luxury hotel. The food although delicious, is too ordinary & cheap. The buffet spread of just bread/pastries/cereal could be expanded. The fruits at the buffet table were also terrible - only apples & oranges and were of poor quality & grade.
GGuest UserFrom the 1st day check in, all the staffs are helpful and friendly. The scenery surround the hotel very nice, clean and cozy. The room we checked in quite spacious, cozy and chilly with nice view of mounts greeny and nature. The breakfast buffet are delicious and variety of food and we enjoyed it for the whole 3 days 2 nights. Would recommend and come again for next trip here in Century Pines Hotel.
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