Family Friendly Hotels in Hyogo Prefecture, Japan

My non-smoking room smelled of smoke. Fortunately the staff were exceptional, and I soon received another room. One staff told me that because the room was ”Japanese Style”, and that I had to take the bedding from the closet, move the low table and make up my own futon. I live in Japan and I know what a ”Japanese Style” room is. Ryokans of a good grade will have staff make up the futons. When a hotel is too large, the work of making up the futons for all rooms becomes onerous, however, one wonders why ”five star hotel” if one has to make up one's own futon AND receive education on what a ”Japanese Style” room entails [ I am in the hotel business]. The lobby is bleak and looks cheap. No style, no charm. The seating is ugly and cheap. There are real plants here and there but no cut flowers. Cut flowers are very expensive in Japan. Too expensive for this hotel. The final point is that I booked this specific hotel in order to take a swim. Although the weather was fine, the pool had closed the day before I arrived. The pool was still full of water, perfect and peaceful, but ”closed”. No doubt, this saves on staff and other expenses, in the same way that making up one's own futon does . . . all this is fine for a hostel, but not for a luxury hotel. I have been generous with my star-giving because I like to be kind, and because several of the staff were truly exceptional in their kindness and service, however, we hope that the management will note our comments. Please pay for more staff and please keep your pool open as long as the weather permits. Global warming means pools can stay open longer. :-)

My daughter said that the bread for breakfast was delicious and I wanted to go again. Moving cars and carts is a bit troublesome, but I enjoyed the resort feeling, this time it was the pool main, and it was a scale that even children could enjoy enough. The bath time was barely enough, but he was willing to arrange a reservation-based car, so I didn't rush the bath, and the customer service was very polite.

Great that the hotel has shuttle bus service from Sannoymiya station, and the service is fantastic. It was hassle free and easy to get to the hotel. Other services were great as well, however, the laundry service was less than great. There are not enough washing machines for the size of the hotel, and many guests are always queuing for the washing machine. Also, the bell captain is inconsistent with the way of managing the laundry queue. Sometimes, there is a waiting list for guests to register on, while other times, there is a need to wait in person for the key to be available.

Really a nice place for relaxing. Perfect service professional, helpful and friendly staff with a warm smile. We stayed in Naruto Room which is really amazing. Kids are super excited for the free gifts and Naruto , Sasuke clothes. Your can enjoy free drink, snacks and welcome fruit providing in the room. Dinner and breakfast are included which is really high quality and delicious. Awaji beef is a MUST try. If you like watching stars, GRAND CHARIOT is a wonderful for you. The only disadvantage is the transportation. We went there by public transport. All information and instructions are unclear and we spent plenty of time to get there. Also, hotel is far away from the park entrance. You must contact the hotel at the information centre from park Exit F for the pick up when you arrived. Other than that, everything is perfect.

Not close to the Kobe city and decoration is old. But the price is reasonable. Hotel's buffet breakfast makes me surprised, there are many food for selection and delicious. Good stay for self driving person, good.

The hotel is very large, so the facilities are very much maintained. The service here is more friendly, although most waiters don't speak English, they can feel their enthusiasm. The biggest advantage here is the invincible sea view, you can see the sunrise without leaving the room.

Very close to Kobe International Convention Center. Not very close to most tourist spots if you are typical tourist wanting to enjoy Kobe. Walking distance to IKEA

I didn't do this in Corona, but I wanted to relax and see it in the nearby starry sky. There is no problem with services and facilities. The night in the plateau is very cold, I am very happy to have a free rental venue. The food is delicious, I eat it when I drink hot sake. There are Vikings in the morning, enough types. There is a service that allows you to carry it to the table in case of corona I think this is a good hotel. The starry sky has been deposited due to the typhoon. I want to see the stars in the open-air bath. .. .. Instead, I wandered around and enjoyed the wonderful misty scenery. Luckily met squirrels, monkeys and deer!

 The hotel has its own hot spring,  service attitude is warm.  facilities are perfect, but not on the hot spring street, the price is reasonable.  Suitable for self-driving travelers.  If you come next time, you can recommend this hotel.

It was my first time to experience a hot spring hotel. Overall it was very comfortable. Although it is not a new modern hotel, it was a good feeling to experience Japanese culture. There were more Japanese people staying this time. Although we were tourists, the staff entertained us very warmly. Dinner and breakfast were very rich. Although the road is a bit far from the city center, it is still worthwhile to experience this hotel. The room is very large and the scenery is great. It's so spectacular. There are small bugs in the natural environment. It is recommended not to open the windows. Everything else is impeccable. The hotel's care products are also very complete and facial masks are provided. Overall, it is highly recommended.