Walking to the hotel via a steep and narrow street while competing for space with fast moving cars is not fun. Don’t understand why the employee entrance at the foot of the hill can not be used by hotel guests. For this reason this hotel sadly won’t be the best choice next time in Istanbul. Other than that a great hotel.
Wonderful experience at Wanda Vista Istanbul! The hotel is beautifully designed with elegant interiors, spacious rooms, and top-notch amenities. The staff were attentive and made our stay very comfortable. A perfect blend of luxury and hospitality—would definitely return!
Hotels in Besiktas,Istanbul62.2% of visitors choose this area
GGuest User2024.12.19
Two of my friends and I book an Istanbul suite, we add a sofa bed which is large and comfortable. The room is big with nice sea view, the bathroom is also large and fantastic. The staffs at both front desk and lounge are nice. We have many meals in the lounge since included in suite. However, the check in time is a little bit late (3pm).
This was the best hotel experience of my life. My fiancée and I came here for celebrate our engagement and we have been absolutely impressed by the top-notch quality of everything at JW Marriott. I want to mention in particular the kindness and professionalism of every single staff member. You guys are amazing, thank you for making these days memorable!
We had a very unpleasant experience with stuff at the lobby , being there for Christmas Eve , me & my sister decide to eat inside the hotel rather to go out so at 10 pm we came down to the lobby where there is lounge area , for almost 15 minutes we saw that the lounge staff is passing us without asking if we want to order so I called one of the waitress and she came toward us with furious gestures before I start asking she said to me do you have a room in the hotel and I said yes , she continues what’s your room number and I replied , again with the cold face and rude behavior she continues ‘ under the name ?’ And I replied, she turned back to her desk without asking us what we would like to order and From her desk she went straight to reception to verify my information!!! My jaws dropped when I saw this , really rude & unprofessional behavior I was in complete shock that she even went to reception to verify the information, but the worst part was that after she verified and actually saw that we are the guest of the hotel she turned back to her desk and continued ignoring us , I never ever seen in my entire life a waitress permits herself to act like this with 5 star hotel guests, at this point we asked another waitress that if she can took our order , we then asked her if the hotel have another restaurant and she replied yes but the kitchen is closed after 10:30 pm , I don’t recommend this hotel for anyone that wants to enjoy the hotel facility, the staff are not guest friendly, the dining section is in some floor but for person like me that wants more easy snacks and chill area wasn’t really good option, not to mention that when we came back to our room we really felt so heavy and frustrated by this behavior, we were supposed to go today to lounge before departing but as for yesterday experience we just decide to check out soon and leave the hotel because we didn’t like to tolerate the attitude of this waitress ( she is the short women with short brown hair ) I suggest the general manager to see the video of yesterday and review their staff!
I had an exceptional experience at the hotel — everything was top-notch, from the luxurious atmosphere to the flawless service. I would especially like to highlight the incredible professionalism, warmth, and dedication of the staff members Hamza, Ferhat, and Merter. These three individuals truly made my stay unforgettable.
Their attention to detail, genuine hospitality, and ability to anticipate guest needs reflect the highest standards of customer service. They were not only helpful but also made me feel welcomed and valued throughout my stay. Staff like them are a rare find in the hospitality industry.
I strongly recommend that the hotel management recognize and reward their outstanding performance — they are a true asset to the brand. Investing in talents like Hamza, Ferhat, and Merter is essential for maintaining and enhancing the hotel’s reputation for excellence.
From the moment I arrived, I was impressed by the warm hospitality, professional service, and the overall comfort of the hotel. My room was clean, well-appointed, and provided everything I needed for a pleasant stay. I especially enjoyed the stunning view from my window – it was truly unforgettable and made my stay even more special.
The amenities, dining options, and the convenient location added to the overall experience. I also appreciated the friendly and helpful staff who made me feel welcome throughout my stay.
I will gladly recommend this hotel to others.
Hotels in Sisli,Istanbul62.2% of visitors choose this area
EEissa Shamiyeh2024.07.05
Great day at the pool. Rooms were big and had a balcony. Older styled room. Pool was good. Life guards were there the whole time. Good service and lovely staff at the pool and reception area.
My five stars goes mainly to the front desk staff and the manager Abdullah Yilmaz, who I can say is a genius in customer service and hospitality. He is professional and perfect in keeping the the customers loyal to the brand , if i can say the room design was not at my expectations however he made every possible effort to make me satisfied, i do recommend this hotel and i do recommend him to be a brand manager .
As a captain i travel all over the world, its very rarely to meet a manager like him.
Hotel near Kadikoy,Istanbul11.2% of visitors choose this area
GGuest User2024.07.20
My stay at was fantastic. The location is excellent, situated close to key attractions and public transport. The room was spacious, clean, and well-appointed, with comfortable bedding and modern amenities. The staff were incredibly friendly and attentive, always ready to assist with a smile. The breakfast buffet offered a great variety of delicious options. I also enjoyed the hotel's fitness center and pool, which were both well-maintained. Overall, my experience was wonderful, and I would highly recommend to anyone looking for a comfortable and convenient place to stay.
Very Good
91 reviews
8.7/10
Price from
£151
per night
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