5-Star Hotels in Gangwon State, South Korea

It’s a great hotel that provides a lot of services. You don’t need to go outside but there are no toothbrushes in the room which I thought was going to be part of the package

The hotel room was clean, big and comfortable. I had lake view. The hotel is located near the lake, the beach and restaurants as well as convenience stores and bus stops. Gangneung Coffee Street is a bus drive of 15 minutes away. However, I was shocked when the staff informed me about the admission fee for the swimming pool: 30.000 korean won!!!! It is not mentioned on Trip.com neither ***********. Anyway, the admission fee is far too high. I have chosen the hotel for its swimming pool. Next time in Gangneung, I will choose another hotel: this hotel only offered a clean and comfortable room, for a high price, but Gangneung has many hotels with clean and comfortable rooms, that are also located nearby the beach, lake, restaurants and bus stops, but for a better price.

The hotel was alright. It was very convenient for us since we drove, and the parking lot was large and free. If you were walking, it would probably be difficult as there's a big hill to climb. The room and facilities were good, and the view was also nice. However, the service was just okay. On the first day, a Korean lady at the front desk insisted we check out at 11 AM and then check in again in the afternoon for our second night. This was because we had booked two separate one-night reservations as only single-night availability was shown at the time of booking. However, on the second day, a middle-aged man at the front desk simply gave us the key card for our new room when we checked out of the first.

I had a very comfortable stay for three nights in Gangneung, thanks to how clean and well-maintained the accommodation was. The breakfast was fairly simple, but more than enough to start the day, and I especially appreciated the sense of space, which made the whole experience feel relaxed and comfortable. Getting around was easy whether by bus or taxi, and the location made it convenient to visit nearby attractions like Ojukheon and Jungang Market. For those travelling by car, the spacious parking area is definitely a big plus. There’s also a lovely pine forest path just behind the property, perfect for a quiet stroll. The ocean view from the room really added to the holiday atmosphere, and being able to enjoy both the sunrise and sunset was one of the highlights of staying at Shilla Monogram.

For a one-night stay costing around 600,000 KRW (with check-in at 3 PM and check-out at 11 AM), I arrived 1 hour and 20 minutes before the official check-in time to secure my place in line. Despite this, it was already past 3 PM by the time it was my turn. When I explained the situation to a staff member who appeared to be a manager, I was curtly told that check-in was strictly by order of arrival and nothing could be done. My turn at the front desk finally came about 5 minutes after the official check-in time. Upon collecting my pre-purchased breakfast coupons, I was informed that only the first and last of the three available time slots remained, forcing me to choose between them. Eventually, I did receive a call that a spot had opened up for the middle breakfast time, and I was able to exchange my coupon. However, the entire system felt very confusing and inefficient. On a positive note, hotel guests have complimentary access to the facilities. The room and the view, however, were absolutely magnificent.

The overall facilities and environment are decent, but the check-in and check-out times are completely unreasonable. You can't check in until 3 PM, yet someone was knocking on the door by 11 AM the next morning to rush us out, and they were quite rude about it, which really soured the experience. On top of that, the air conditioning in the room couldn't be adjusted, making it very inconvenient. I really hope the hotel can improve its service procedures and room amenities.

I didn't have high expectations when we arrived, but we ended up having a fantastic 2-night, 3-day stay. We had booked a room in the hotel wing, and it was conveniently close to Ocean Play. The facilities were excellent, so we had plenty to keep us entertained without even leaving the hotel. Our room was also clean, and the baby crib and bathtub we requested were provided and very useful.

The hotel room is great and the location is great too! A few things to note of this hotel is where the bathroom amenities provided are basic hand soap, body shampoo, hair shampoo and conditioner only. The room is only being cleaned and make up for every three days making it hard for babies disposable. Swimming pool is great but required and extra payment of 30,000won per pax.

Excellent stay. Better than expected. I was worried that it would be crowded at the lobby/ common areas due to proximity to ****** which was not a preference. The lobby of convention hotel is grand, peaceful and modern. I was also worried that it would be inconvenient to reach the ski slopes however the shuttle buses were frequent and you can get to the slopes quickly. The bus stop drop off point is right outside the ticket office for ski passes Hotel service was welcoming and superb from check in/out to housekeeping. As foreigners we received discount coupons for ski rental and pass. View from room was nice and loved the cream and shower gel etc. Room service was quick and portions are huge. Also how it was delivered was really good too with the robot. Overall very good and comfortable stay.

My friends and I came to Intercontinental Alpensia because we got a really good deal and expected to experience snow right at the resort. The snow arrived a bit later than we hoped but honestly, we still had such a good time! The room was lovely, the weather was perfectly chilly (sometimes too cold.. so come prepared!) and we were lucky to catch real snow at Mount Balsangwan by taking the cable car at nearby resort (Mona Yongpyeong) We have to give a huge shout out to the in-room dining service; the Beef Risotto and Frutti di Mare Pasta were soooo good. Truly delicious! The whole area is so pretty and calm, especially with the Christmas vibe when we visited. Everything felt cozy and magical. We definitely plan to return! ❄️💙